Visited this dealership on Sept. 15, 2025. We were greeted almost immediately by DESIREE MINOR upon arrival. She showed us several vehicles and walked us through information on each one. After test driving , we purchased our 2023 GMC Acadia Denali from her. She was AWESOME! No pressure or hassle. Highly recommend David Westcott dealership and HIGHLY RECOMMEND DESIREE MINOR! read more

My 2022 GMC Terrain broke down on the highway and had to be towed to this GMC dealership. The Service Consultant, Scott Sensebaugh, greeted me with a smile and reassured me that he will take good care of the car and get it back to me ASAP. The problem was the fuel pump Module needed to be replaced. They had the car in the shop and it was fixed in just 1 day. I highly recommend this GMC Service Department @ Westcott Buick-GMC for all of your repair and service needs. read more

The service writer Mark & Service Mgr, Troy O'Shields were so wonderful to work with during a really hard time when extensive work was needed; a new engine plus some other work on my Nissan Altima. I was given a quote & had no surprises! The repairs were done promptly & so far to my satisfaction. Their customer service before, during & after the process truly overwhelmed me! Now when I need something Troy & Mark at Westcott are who I will call!!! Thanks guys!!! read more

This stealership is a scam!!! The sales person and the manager told me to put a refundable deposit down for used truck I was considering. I put $500 down. When the deal didn't go through. I was told they were keeping the $500! THIS DEALERSHIP IS A SCAM ARTIST! AVOID AT ALL COST. Dante was the sales person. Chaz was the Sales manager. read more

This is one of the few places I trust to take my car when it needs serviced. Their staff are friendly, honest, and thoughtful. I have always received fast service from them and have never once felt like they were dishonest about the issue the vehicle may be having. I could not be more appreciative of their help! read more

Due to a series of errors while visiting our son in Burlington, the driver's door on our Buick Enclave tangled with a fence and the fence won. Door had to be closed with a great deal of force and taped shut. We had to drive back home to Texas. Stopped in at Westcott dealership to see if we would be safe driving highway speeds. Did not have time to have them repair it as son-in-law, back in Texas was facing heart surgery and daughter, his wife, was with us. First pulled up to service where a very kind man, whose name I failed to get, directed us to body shop and opened doors for us to pull through instead driving all the way around the building. First spoke with Billy McCormick, Estimator, to explain the situation. He got Seth Solari, Body Shop Manager, involved. Both guys took their time to check things out, made some minor adjustments, warned us not to open the door and keep it taped and assured us that we should be ok. And we were! We made it home safely, then rode through Hurricane Beryl, and then our son-in-law's successful 5 bypass surgery! read more

After three attempts to have a simple question answered via email I have concluded that this dealership is one to avoid. They do not seem to want to be honest and up front with their prospective customers. Each time, I simply asked for their asking price and the general condition of a specific used vehicle, nothing more, nothing less. Seems like a pretty straightforward question to me. Apparently, I had to call them directly on the phone to receive this information according to their last email response. They are willing to lose a possible sales due to their lack of an honest answer to a simple question. So be it. read more

My wife and I were in the middle of a 7 hour road trip and had something lodged in our tire and needed a quick fix. The service team was really helpful by taking us in quickly and updating us as they were working on our truck. I genuinely appreciate their transparent communication and efficiency. We were in and out within 30 minutes! read more

The two five-star reviews for the body shop have to be fake. My insurance company had Westcott listed as a recommended place to have my 2006 Mazda Miata repaired, and more wrong, they could not be. The damage was minimal, only the side mirror and a small scratch in the door and dent on the quarter panel needed replaced since a deer decided to t-bone me on a dark road one night. Dropped my car off, Enterprise picked me up, and I was looking forward to having my fun little car back in short order. Not if Westcott Body Shop had anything to do with it! When I returned to get my car, there was oversprayed silver paint on the black plastic trim, underneath the fender wells and some of it wasn't even clearcoated. I could see overspray on the areas that didn't need any repair and noticed that other areas of trim were not even properly reassembled. I pointed this all out to the shop manager and he agreed to take it back and fix it. As I waited for Enterprise to come get me again, I looked forward to having my fun little car back, once more. After a few days, I get the call to pick my car up - I return and the oversprayed silver paint is off the trim, but not off the body. I notice other areas that just don't look good, and point them out to the shop manager. He said they could fix that up today and offered to put me in their loaner for the day - what looked to be a 15-year-old Buick. Thanks but no thanks, since you're inconveniencing me yet again. Ultimately, they never got the car right and I ended up fixing the issues they were incapable of myself with a little wetsanding and elbow grease. The work completed here is dreadful, and I would never recommend this shop to anybody, even my worst enemy. read more

We were EXTREMELY pleased with the service provided to us at David Wescott Buick GMC. Tabatha Hairston was our salesperson. It is worth to go see her if you are in the market for a vehicle. read more

WORST SERVICE I've experienced at a GMC or any service shop for that matter! My husband and I stopped at this location on our way to ATL as the ABS light came on. (He just had breaks replaced a week prior). The rep at the service center was rude and refused to even look at the vehicle. The breaks locked up and started to smoke in their parking lot. All of the service techs came out to see the "chaos" but none looked at the vehicle. Told us to call somewhere else because they were busy. We called a tow truck and had it towed across the street to NTB. When the tow truck arrived after a less than 30 second inspection of the vehicle he noticed the bolt was missing from the rotator cuff. Said it's an easy fix. All it took was someone taking a SECOND to inspect the issue. Would never stop at this location again. Thank you to the guys at NTB and our tower! BTW forgot to mentioned NTB ended up getting the part we needed from the GMC dealer who didn't want to look at the car! Lol read more

Westcott Body Shop helped turn my nightmare into a dream! Things happen in life. Accidents. I had just been in a horrible crash that required me getting a new car. Well, as luck would have it, someone hit my parked car and did a lot of damage to the bumper among other things. I saw that Westcott Body Shop had 5 stars on Google and that they guaranteed their work! I took it in for an estimate on a weekday just before 5. Seth and Rose could not have been more helpful. I had to get a whole new bumper and and exhaust pipe replaced! They handled all of the insurance headaches for me and kept me informed of what was happening every step of the way! A silver lining to a bad situation! I will never go elsewhere!!! read more

If you need Auto Body work - I would not recommend if you need your car - very, very slow on auto body repair - if you do not mind waiting a month or more for your vehicle then but all means try this body shop - read more

I bought a car (Nissan altima) from this business ...well to make things short I was told when I financed the car through consumer portfolio that my interest rate was gonna be high which was understandable but they didn't tell me that I would be paying a daily premium of 4.75 cent !!! Never again David westcott read more

Dawn is Awesome! I went online to look for a car after contacting several dealers by email and phone Dawn was the only one to answer all my questions with knowledge kindness and true professionalism. Thank You Dawn keep up the good work your Customers from Atlanta. We love our car!! read more

My husband and I have always had our GMC serviced here and their past service guy Terry was amazing! But i called in this morning to see if I could get my light replaced and the service manager said sure, bring it in and we'll work it in. When I get there, the service guy Ricky was completely rude from the start. He said I had to have an appointment and they were "swamped". I politely told him, I had called in earlier and was told to bring it in. He acted like I was lying and was so condescending. Needless to say, I left and will find somewhere else to have my car serviced. Some dealership that actually appreciates their customers and treat them like people not inconveniences. read more

I had a fantastic experience here and am completely satisfied with the sales and financing process. I bought a 2015 Buick LaCrosse. Ask for Dawn Perkins and you will have a great experience. Dawn was very patient with me while I played with all the electronics in the vehicle and got familiar with everything. The test drive was great, she didn't pressure me to keep it short like some sales reps will do. She let me choose the route and length of the test drive which was appreciated. The financing experience was great as well. I had financing lined up but they matched it, actually beat it by a small amount. There was little or no pressure in the finance office. He asked me about warranties and options but when I said I wasn't interested he didn't push me to buy anything. They offered me a great value on my trade in vehicle. I was very happy. I got a great price on the car and I was satisfied. I am very picky but I drove the car home and was happy with how it drives. It will take me a long time to learn about all the electronics, but I've already programmed the garage door opener. It was definitely worth doing the short drive from Raleigh. I think I got a better price on the car and better trade in value here that I would have in Raleigh. I do not like car shipping (who does), but all in all this was a great experience. read more

I went to westcott and got a Suzuki sx4 which the catalytic converter went out in with 2 weeks of me buying the car. They did let me choose another car to replace that. I was told that they would be getting a few Honda's in and so i waited and waited and waited and never got a call that the Honda's had come in. Instead i was given a mercury montego that was a mid/full size sedan with leather seats which i had already told them i didn't want a mid/full size sedan and i didn't want anything with leather seats. Instead my wants where not even taken into consideration. They just wanted to put me into something bigger that would cost more so they could make more money. Even after getting the mercury within a week i was having issues with it. I will not be going back to westcott to get another used car. It was a waste of my time and money. They could care less about what a person wants. The only concern they have is how they can swindle more money out of someone. read more

They did a super job repairing my Enclave! I will definitely come back!

Tina in the service department was great! She immediately checked to see if my issue was covered under warranty and it was. My car was actually finished before I was told it would be. I always love with with Tina. read more

Poor experience. Will never use again. Wife & I had to go elsewhere to have the work Wescott did fixed. Lost money & time. Frustrating. Horrible customer service. read more

The owner does not really care about customer satisfaction even though he advertises unprecedented levels of service. The dealership left a discount sticker in my vehicle and would not honor it. Imagine getting home after buying a new vehicle and discovering a sticker in the visor for a major discount that you did not receive. I spoke to Mr. Westcott, and he was unwilling to make it right even though he acknowledged it was the dealerships fault. The money was more important to him than honoring his commitment. The dealership lacks integrity, and I strongly recommend you buy from a different dealer. read more

Great atmosphere and a no haggle, no pressure approach. Our salesman, Robby, was great from the start to the end. We were introduced to most of the staff, including the service department. Highly recommend this dealership! Great job to all of the staff involved in making this a good experience. read more