My wife's vehicle was rear ended a few weeks ago. Larry Walker & Sons Body Shop was an option and…read moreafter meeting with their rep, hearing about their services and getting an estimate I decided to go with them. I was very specific with request for a luxury car (that didn't smell like smoke) comparable to our car needing repair for rental but we were greeted with a small RAV4? Sized car. I refused the vehicle and then started looking for a car myself. It takes a few days to line up a luxury rental so work had to be delayed. I called State Farm & told them we needed to find a suitable vehicle and they were accommodating with increasing coverage if necessary. We found a suitable model in Asheboro and Enterprise brought it to the local office but it smelled like freshly smoked marijuana. So no go with that vehicle. I was ambushed when I asked to meet with the owner Brian Owens. He couldn't maintain eye contact when we met so I suspected he was upset. He was totally focused on our '24 Genesis not being a luxury vehicle..saying BMW, AUDI, Mercedes, Lexus were not in the same class. And it was a "Hyundai". Same price ranges and similar performance but somehow not the same class. Insulting. The new owner Brian Owens is insulting and doesn't take responsibility for what his business represents as services provided. His phone script (that he says he wrote) states that they work with your insurance company to set up car rentals to make it easy for customers to use their service. He did not handle the situation professionally. I even asked that we discuss in an office or away from the front desk but he insisted on being loud and confrontational in front of his front desk staff. Not a nice guy. After our encounter I called the front desk and apologized for our discussion that had to happen in front of them. I doubt this is the culture previous owner Larry Walker wants as a legacy and I feel badly for the staff who work in Brian's toxicity.

Customer service is better than the quality of work that you are getting. Wouldn't recommend this…read moreplace to anyone.

Excellent experience. Reasonable pricing, everything went according to plan, & the communication…read morewas perfect. They even shined my wheels which was a pleasant surprise. I had 2 friends recommend this place and it lived up to their recommendation. (They replaced a rear wheel panel that had fallen off my car.)

Terrible Customer Service (Especially from McKenzie)…read more We had our vehicle at Mid-Town Body Repair, after someone hit the right side of our car. The other driver's insurance was covering the damages, so we brought it here hoping for a smooth process. Unfortunately, our experience was anything but that especially because of the way we were treated by one of their employees, McKenzie. From the very beginning, she was extremely rude and demeaning. She spoke to my husband as if he were ignorant, and when we asked reasonable questions about the repair process, her responses were dry, unhelpful, and completely lacking in professionalism. She provided misleading information and made what was already a stressful situation even more difficult. Her attitude was dismissive and lacked even the most basic level of compassion or courtesy. When we ultimately decided to take our car elsewhere for repairs, McKenzie acted immaturely refusing to speak directly with my husband and behaving as though we were the problem once he got there to pick up the car. If you're looking for respectful, professional, and honest customer service, look elsewhere. I strongly urge Mid-Town Body Shop to properly train their staff, especially McKenzie, on how to treat customers with basic decency. We will not be returning and do not recommend this place to anyone.

I was so upset about my bumper, my husband and I stopped at a couple of body shops before we got to…read moreHarb's body, we pulled in and Greg introduced himself and I explained about my bumper, he said no worries, he told us to have a seat, we went inside it was amazingly clean inside and when Greg returned my car, I was so pleased on how quick and did awesome job. Please dont hesitate go now!!!! Thanks Greg!!

The work they did on my car was fantastic! Looks like nothing ever happened after getting hit by a…read moredeer. However, it happened during the holidays and my finish date kept getting pushed for various reasons. My insurance only paid for one month of rental and this took over two months so it was inconvenient and I kept having to call to follow up. Nice staff though.

My 1970 Opel GT had been "Restored" by New Vintage Automotive in Cookeville TN. The rebuild was a…read moremess. I had mechanical, body and paint issues. The shop owner refused to take responsibility. I was forced to make the repairs myself, with the help of local triad shops. The owner Scott reworked the body, especially the hood, doors and rear. He found that the paint was so thin one touch with sandpaper took it down to the metal. There was little to no clearcoat in several areas. I just saw the car being wet sanded (This was the 2nd sand of 7) it looks great!!!! I can't say enough good things about The Paint Shop!!

Scott is just the best. He has been at this trade for forty years. His work is meticulous, and he…read morewill not run up a bill on you with new parts if he can work on the damage. And is turnaround time is quick. Very pleased.

We have used Batts several times for bodywork on our cars. Batts is very professional, providing…read moredetailed estimates which turned out to be equal to or less than the final bill. Their work is second-to-none! Very professional results. They may not be the cheapest, but they are certainly the best and their rates are very reasonable, especially for the high quality of the work.

I can't say enough GOOD THINGS about this place! The owners are so friendly, caring and tedious…read morewith every detail of body work! They fixed my Lexus after someone hit my back rear end and had it ready and fully detailed within 2 weeks. Thank you so much for your care and body work!

I needed to have my driver's side door handle replaced. I found Dents Unlimited through a Google…read moresearch and met Mike and then Sherrie. Both were very nice. The work was exceptional and prompt. I highly recommend Dents Unlimited.

Mike and his team are Fantistic! they have repaired many cars for me and have consistently done a…read moregreat job! They offer great work at a great value.

Highly recommend Chris Paint and Body. My entire experience from the very first phone call, till…read morepicking up my car was outstanding. I see why they get such high reviews. I called and left a voicemail and received a callback within 30 minutes. Upon calling me back he advised to bring in the car for a free written estimate that same day. I received a very reasonable written quote. I called back a few days later and asked when I could bring my car in and was advised to bring it in that same day. I dropped my car off on Tuesday afternoon and received a phone call (within 48 hours) early Thursday morning telling me my car was completed and ready for pick-up. They had washed the entire car before I came to pick it up. I would highly recommend Chris Paint and Body. Prompt, excellent customer service, high quality of work, all at a reasonable price. My car is like new again and I am very happy with the price I paid.

Do NOT go here. Read other reviews that has low rating describing what issues they had, and those…read morewere exactly I had to go through. To make this review short yet give you an idea.... They told me my front bumper needed a replacement. They gave me an estimate, and had told my insurance estimator/inspector to send a check to them directly. They did not give me the detailed invoice for the "new" bumper. And they rushed to start work on my car. I became suspicious at this point and asked for an invoice at which point they started being very rude on the phone. Their response to my request on sending me an invoice was "you think you know how to repair the car, then come and take your car!" Was very surprised and puzzled with their response in return for asking an invoice. This is when I sensed something was totally off and I decide to stop by directly to take my car back from the shop. When I dropped there to my surprise I saw my car was already in works and what was more shocking was that they were trying to take my 'original' front bumper off and scratch/repaint the same and sell it to me as new bumper!! Check out the pics. I decide to not get in a heated argument since I now know these guys were fraud and just asked them to put the front bumper back on and give it back to me. They are shocked to see me there and since I caught them red-handed they offer to do the "repair" for me "free" and they tell me not to worry about the deductible payment - "we will take care" they say! I was furious and very seriously asked them to put my car back together and leave the place with my car. I went to another place with my car who were super good and made it super easy for me. I was very happy with this second place. But overall the whole process caused so much stress and frustration, and that is not something you want to go through when you are already dealing with your Carnot in good condition, dealing daily stuff without your car, dealing with your insurance, working on payment numbers, etc. Oh and btw they seem to work these things out with the insurance inspector, so just be aware. I also felt my insurance inspector(Frank from Progressive) collaborated with agreeing to issuing the check to them and not informing me. I had to reach out to Progressive executives to file a complaint and get the payment reversed. The whole process was very disappointing and was very off putting at the time. If you want your car in good hands and avoid the mental drama just do NOT go here. I feel bad for people who may have gone here and not know what tricks they exactly pulled on them and these guys got away. Anyway at least if this helps you, I'm glad taking time writing this.

Brought my 2005 X5 here for service after hearing good things and getting a $2500 estimate to fix…read morethe radiator and some other part in the truck from the BMW dealer. Ray was very helpful and set up an appointment for me. Got a diagnosis same day and was less than half the price of the dealer. Fixed it for $1000 and it's 10 months later and still no issues. My daughter needed a car and came here and purchased a beautiful Audi that she loves. Same price as a Nissan I was looking at but a much nicer car for her. Seems to be a straightforward dealership , not your shady type that your used to. Thanks guys!!'

This month I purchased a mini and was looking for a good shop to keep it in good shape, in…read moreGreensboro. The tire indicator light had gone on and I had difficulty determining exactly how to reset the light after filling the tire. I went to Eurobahn and was told everyone was busy and I'd have to make an appt for another day. It's a 30 second fix. I had just spoken with someone in sales over the previous weekend and was told that I should just bring it in and it would be a quick reset. The woman managing the flow said there was nothing she could do for me. Everyone was occupied. I couldn't even wait for a technician to be freed up. I felt disrespected by her attitude and response. I went immediately to the BMW dealer on Wendover who addressed it quickly, he also was able to determine exactly what issues were currently due. My car is now having a $300 routine maintenance issue taken care of them. I will not be going back to Eurobahn. I'd rather give my money to a provider who listened and was responsive. Eurobahn couldn't be counted on for a simple ( non repair) fix, so I don't trust them with more complicated maintenance. Nancy