A-1 from day 1. Contacted them to get a diagnosis on my vehicle due to someone else's negligence…read more Gave me a very detailed diagnosis and a very reasonable quote. Even got an oil change along with it. I was very impressed. Treated my vehicle as if it was their own. I definitely appreciated that. Will definitely be reaching out for more services.

Horrible experience. Do not recommend. My boyfriend and I called around searching for a black owned…read morebusiness for my car to be serviced. We needed to get my window regulator replaced before the snow storm to Greensboro 1/30. I was originally quoted on my invoice $130-150 or so for them to fix my window regulator and was told my diagnostic would be free. Mind you, we stated that the window motor was completely fine. After paying $70 deposit, my appointment was 1/30 at 4:00pm. The mechanic, which I believe is his partner, showed up late after having to be called. No contact on their end stating they are running behind. Once he arrived LATE, he arrived with the incorrect part. He purchased a motor and not a window regulator. Then proceeded to check the motor asked if I wanted it changed and I stated, no I don't because mine is working fine, I only need my regulator replaced. He proceeds to open up my drivers door panel to check and as I stated before, the window regulator broken and motor still intact. After consulting with his partner, they tell me that it's going to be more money than original quote and that it could be fixed same day or the next day in the morning. Again, my window is stuck open and it's supposed to snow in Greensboro starting that night. So I opted to get my window fixed the same day and sent $80 as an additional fee they said we have to pay. He said he will be back by 6:00p, with the correct part. I waited and waited. No call again. By 6:40p, my boyfriend calls and asks what's going on, he says that he can come the next day and some other stuff about me needing an oil change. Let's not forget, I said I got that done the day before, so we kindly asked for a refund. He says that he would keep $50 of the $150 because he ran diagnostic, which again was not needed and was offered by him for free. He stated because we didnt get the service , it isn't free and added $25 more because his mechanic drove to us. Refund was supposed to take 3 business days and after those 3 days, I waited an extra day to call and ask about said refund. No answer but was sent various text but not my money. Another call was made and finally got in contact with them and got an notification of a refund but it was later canceled. I have not received any of my money or communication regarding the unprofessional service experience. Would never recommend this "business".

outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

I have been a satisfied customer of Roy's Automotive for 25 years or more now - started out with…read morethem when they were located on Cornwallis Drive. They have done all types of work - major, minor, tires, oil changes, wipers, towing, etc. - and 2 major items for me over the last few months. And I have never been dissatisfied with the quality of the work, or the reasonableness of the cost. That is difficult to say about any businees, nearly impossible to say abot the auot repair business. They are capable, and more importantly, they are honest. These are folks you should check out. NOTE: Their address is now: 2509 Fairview St, Greensboro, NC 27405 - just behind the American Legion Post.

Had an appointment for an oil change and went by and the doors were locked. Lights on so I knocked…read moreand no one came. Was going on a trip next day so left me scrambling.

I needed my oil changed like STAT! They close at 6pm. I called them at 5:05pm. I was 5 minutes…read moreaway. They told me to come on. The employees were so nice and professional. They didn't try to sell me a bunch of other stuff. The waiting room and restroom was clean. I was out by 6pm. I will definitely go back.

Great prices. Reasonably quick service. Made me aware of services I may need soon but no pressure…read more Will continue to get my oil changed here until price goes up...

I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

Dropped in without an appointment and they were accommodating. I knew I couldn't explain to them on…read morethe phone what was going on with my car. They listened, looked, and wrote an estimate for the work I needed. And set an appointment. Great price, and good attitude. And they were able to work on it right away! Something about a carburetor hose.

Don't take your vehicle here! Tried to support local...They damaged my transmission and took no…read moreownership - disappointing

Iffy, very iffy! But, by saying that and giving them a 5-star review. They performed the work I…read morerequested, quickly, accurately, and well priced. I requested a full-synthetic oil change, rotate and re-balance the tires, and an annual inspection. If you get nothing else from this review please, try them when you need anything, but really, check them on 2 or 4 tires! A broad sample on tires goes like this. This is fairly accurate as of about a month ago. No reason to think it changed. 4 tired, mounted, balanced, installed and the total price is great. They won't give them away, but they are very fair. On top of that, a courtesy oil change! Full synthetic. That's all they sell, full synthetic. Oh, and on top of that, the necessary work you should do; a full wheel alignment. Yep, it's no charge with the purchase of 4 tires. So buy and install 4 tires, and get an alignment and an oil change for no extra charge! The price of the tires was good, reasonable. Considering you get more than $150 in extras, the tires are great! Have a great day! Rock on at Tire Discounters!

Since the original Taylor Tire solded to new owners it has become a scam....From the time the…read moreoriginal owners opened i was a faithful coustomer . After my latest encounter for an inspection that grew to 4 new tires and brake pads that were fine i will no longer spend even a dime there...BEWARE...they're struggling for coustomers and theres a reason...remember when you had to get there early and stand in line because of the good service and they had ? The trust ?All gone.Bessemer Tire is a much better choice...