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    Tom Thumb

    2.9 (39 reviews)
    ModerateGrocery
    Closed 6:00 am - 11:00 pm

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    Found on August 6, 2017
    Shannon A.

    Rotten produce, cheese, and meat; expired food products across the board describe this store best. It took a few days and multiple complaints relayed to this store's staff to convince the employees to remove green moldy lemons removed from the shelves. Rotten cheese is abundant. Do not buy the Naked brand juices displayed in the produce department as they are always expired. Unbelievably I had to call the exterminator after opening a bag of Yukon gold potatoes bought from this store. The same day I bought the potatoes and ooened them on my kitchen counter a STREAM of black bugs came flooding out of the bag. Management is unconcerned. I am reporting them to the health department and will update post my submission.

    Great floral department.

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    3 months ago

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    2 days ago

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    5 months ago

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    10 months ago

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    2 years ago

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    3 years ago

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    Dawn M.

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    1 year ago

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    2 years ago

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    3 years ago

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    Dawn M.

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    2 years ago

    What I look for in a grocery store, how is the produce! Tom Thumb prides themselves on their produce and this store, they should not!!!

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    5 years ago

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    1 year ago

    went there and the store director rita was very rude, had an attitude and was just very unporfessional

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    3 years ago

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    Dawn M.

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    2 years ago

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    3 years ago

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    3 years ago

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    Dawn M.

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    15 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    14 years ago

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    9 years ago

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    10 years ago

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    15 years ago

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    18 years ago

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    10 years ago

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    12 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    10 years ago

    Clean store with a great selection throughout all isles. I don't mind paying a little more for quality products and great customer service.

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    6 years ago

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    12 years ago

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    Ask the Community - Tom Thumb

    Review Highlights - Tom Thumb

    She even created a floral hairpiece last minute that matched my bouquet!

    Mentioned in 2 reviews

    Read more highlights

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    2.2(30 reviews)
    0.2 mi
    $

    As always Walgreens delivers great service!…read more Love the drive through and today was my lucky day, no one in line and right after their lunch break. Walgreens is surveying their customer service so take the time to give reviews on employees performance. If you do go inside you will always get a welcoming hello which is nice but i only shop for necessities and pick up prescriptions as the cost of their everyday it's are high! Boo!! I am still loyal to my prescriptions, though.

    My recent experience at Walgreens Pharmacy was incredibly frustrating and disappointing. After my…read moreson's prescription was sent over multiple times by the children's urgent care--both electronically and via fax--Walgreens repeatedly claimed that they never received it. We were diligent in following up with the prescriber, who did everything possible to make sure the prescription was sent correctly, but Walgreens continued to deny its arrival. We arrived at Walgreens thirty minutes before closing, hoping to get my son's antibiotics so he could finally get some relief from the excruciating pain he was experiencing. Instead, we ended up waiting for over twenty minutes. When 9:02 PM came around, the pharmacist told us we couldn't be helped because the store was closed. Despite seeing my son in obvious pain and knowing how critical it was for him to get his medication, the pharmacist refused to assist us. The lack of compassion and empathy displayed by the staff was shocking. My son needed antibiotics that night, yet we were turned away with no help or understanding. This experience has completely shattered my trust in Walgreens, and I will not be using this location or any other Walgreens in the future. No one should have to go through this kind of treatment, especially when a child's well-being is at stake. It is unacceptable for a pharmacy to operate with so little concern for its patients.

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    7-Eleven

    7-Eleven

    2.0(7 reviews)
    0.8 mi
    $

    Their Bathrooms are the dirtiest of and franchise gas station/convenience store where is the health…read moreinspector when you need one? Because with all the measles Covid and everything going around these people don't care about sanitation.

    I wish I could give this store a zero. I went in to use the restroom and purchase some food and…read morebeverages. Unfortunately the men's restroom was out of order. All of the other 7-11's I frequent have single use restrooms, so my natural response was to use the other restroom. I opened the door and quickly realized it was not a single use bathroom and shut the door immediately. Within seconds of that happening, I was approached by an Indian lady with long brown hair who asked me if I could read and essentially accused me of being some sort of creep. I can almost guarantee that I was not the only person that was in desperate need of a restroom and opened that door. I frequent the Keller establishment and have had to use the women's restroom several times as the men's always seem to be either out of order or have people camping out for several minutes. The lady appeared to be management and judging by the way I was approached and treated in front of other customers, she has no business being a manager. I worked at a 7-11 for several years and always treated everyone with the utmost respect and courtesy. A simple sign would've prevented me from even opening the door. It was an innocent mistake on my part, but due to this interaction, I will never return to this location which is unfortunate as I usually spend a good amount of money there filling up my work vehicle and grabbing snacks and drinks for the day. I understand her need to voice her concern, but I don't expect to be treated like some sort of creeper or talked to with the amount of disrespect that I was. This is also not the first time. The lady clearly hates her job and needs to find a new one. I've been willing to overlook her rudeness in the past due to the proximity of the location to one of my job sites. NEVER AGAIN. Due to this lady not being able to have civil interactions with people that are providing her paycheck, they will never receive another penny of my money. I will drive whatever distance I to to avoid this location altogether. I will be attaching a photo of myself in the women's restroom of the Keller Parkway/Smithfield location. It's a place that I'm always treated well and made to feel like a valued customer. I told the manager I just got done using the women's restroom and left it in pristine condition. She smiled, laughed and said no problem because I bring them a lot of business and always treated them with respect. I'm an ideal customer. Even if I just need to use the restroom, I always buy something and since I work outside in the heat in a work vehicle, I spend a lot of money. Those people work really hard and aren't always treated well, but I'm still always greeted with a smile and they know me by name. Hopefully the Trophy Club employee's attitude catches up with her and she loses her job. She doesn't deserve it and is not cut out for retail. She needs a job that involves zero human interaction. I'm not a vindictive person, but I hope she ends up in a warehouse making minimum wage so her frown and bad attitude can hopefully go unnoticed. Rant over.

    Photos
    7-Eleven - Women's restroom. 7-11 Keller PKWY/Smithfield where you are treated with respect.

    Women's restroom. 7-11 Keller PKWY/Smithfield where you are treated with respect.

    7-Eleven - Front

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    Tom Thumb - grocery - Updated May 2026

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