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    Tom Thumb

    3.0 (2 reviews)

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    Tom Thumb

    Tom Thumb

    (24 reviews)

    My 7 year old daughter and I were followed around the store, being two of the few minorities in…read morerange I tried to be positive, and after spending over 150$ compared to those who came in and grabbed a couple of items you'd think I'd be treated with respect as a valued customer. NOPE, the self check-out clerk, (not even the person I checked out with as I went through the normal line due to having so many items) stopped us and asked if we had paid for our sodas. I checked the receipt as again I had worked with two other clerks who had taken care of such and verified I did. This was embarrassing, harassment, and terrifying for my daughter who spoke about the experience for days after. While all this occurred plenty of people continued to check out in the area she was supposed to be watching, where actual theft could have occurred due to her involvement in a situation that didn't concern her. This was on February 9th and the associates name was Daniela. I would have given two stars as it's a beautiful store but after reporting this to corporate the manager was supposed to contact me that same day . That never occurred, so to see them responding here is quite irritating .

    Lately, everytime I purchase a premade fruit bowl, I am constantly noticing that the raspberries…read moreare moldy and the melons are too aged. Packaging says best through July 13 but it's only the 10th and things are already bad . Why are we packaging older fruit for purchase?

    Kroger Signature - Rotten bell peppers in a place for everyone to see and why have none of the staff care to get rid of it?

    Kroger Signature

    (16 reviews)

    $

    Things are just never ending and terrible at this store! Not only do they NEVER have things they…read moresay they have in store in stock, but the week of Christmas, they have an ENTIRE section of self check out lanes closed, and only have of the working ones on the opposite side open, so I'm now waiting in a line 15 people long, at least! It's unfortunate they're only 4 min from my dad's, but I AVOID this store as much as possible!

    I have been a Kroger customer for over 32 years, but my experience on December 5, 2025 at the…read moreMesquite location (525 N Galloway Ave) was extremely disappointing. I arrived at approximately 10:52 PM before the posted 11:00 PM closing time needing only one item: a package of pecans to finish a birthday cake for my mother, who had just survived major surgery and was turning 90. The doors were already locked. The security guard met me at the door & told me I could not enter because they were already closed & because another customer had already been turned away & was still sitting in the parking lot, however, there was no other person in the parking lot at that time. She lied to get me to leave. I asked for the GM's name and she said Dakota. I went back to the door because I saw an employee & she advised me that she was the night manager that the store closes early so the security company does not incur overtime. Security has to get out early, so they purposely close the store early to get everyone out by 11PM so they do not get written up for overtime. Denying customers entry before posted closing hours and providing misleading explanations is unacceptable. The security company should adjust hours and come in later and stay until 11:30PM to cover anything needed. This is a separate issue causing bad service. Kroger should honor its advertised hours and treat all customers with fairness and transparency.

    Kroger Marketplace - 11/1/23

    Kroger Marketplace

    (73 reviews)

    $$

    So disappointed in my visit this morning to Krogers. I was racially profiled when trying to…read morepurchase baby formulas and it was not a good feeling at all. I always come in here to buy baby formula but I noticed everytime I come in to buy baby formulas and I get to the self check out, depending on who is there they will either give me the baby formulas to scan or they will scan it themselves. As I mentioned I come all the time and a few times I have come in the past a Caucasian man with glasses is always so nice and playful and when I ask him for the formulas, he gives them to me without hesitation and allows me to scan them myself. He is so confident that I won't steal them so that is why he is not worried about me scanning them by myself. But whenever he is not around and it is a black employee at the front, when I ask for formula they always have an attitude and also when they bring the formulas out of the display case they will scan it themselves. They do this to show that they don't trust that you will scan them and they think you will steal them. I think it is so sad that they purposely do this to only black shoppers. The fact that they themselves are black to and doing this is what is ironic to me. Today it happened to me again where a black female was standing at the front and when I saw her, I said hello and greeted her "good morning"! Then asked her for 8 formulas. So when she came back with the 8 formulas I asked her as she was scanning them herself that why won't she let me scan it? That the other man who is usually here allows me to scan it but now that he is not here and she is here she is scanning them for me. I thought this was self check out?! The lady was absolutely rude and pretended I was not saying anything then she said it's not a big deal. We are supposed to scan them. I did not like how she responded to me and how rude she was so I asked to speak to a manager at the customer service desk. After my purchase I asked to speak to a manager named Steven who identified himself as the manager, and expressed to him how I felt racially profiled. He apologized for how I felt and claims he will speak to the employee about her behavior and customer service. He also mentioned that it was policy to scan the formulas but I advised him that the other man who is there most days does not do it so why is it not standard practice across the board? They should not pick and choose what guest they should allow scan items for themselves and then because they see a black shopper they assume the black shopper will steal baby formulas! I told him it paints a picture of as if the guest they are profiling is capable of stealing baby formulas when they scan the items instead of giving it to the customer. I informed Steven the manager that have no reason to steal especially being that I a disabled veteran. I have integrity and was brought up to work hard for anything I need. So pls management talk to your employees and train them to treat all guest equally and not racially profiled a guest. I was not happy and comfortable with my shopping experience today and I pray no one goes through the same thing I did.

    Love Kroger! It's one of the few places I can find my favorite yogurt and milk in a glass bottle…read more There is always someone available to help which makes the experience so much better. The Forney location is my favorite one to stop by on Sundays for my grocery runs or spur of the moment pickups. It can be a bit frosty when there aren't many cashiers open during peak hours. And it's definitely cleaner than most grocery stores in the area. Well from what I could see.

    Sprouts Farmers Market

    Sprouts Farmers Market

    (12 reviews)

    Probably the best Sprouts I've been to in a LONNNNNG time! I shop at Sprouts for a few items but…read morethis store made my shopping experience, even in the midst of this COVID-19 spread and quarantine ... Worth a few extra miles I drove to get here. From the moment I walked in the door, I was greeted .. Everyone had smiles on their face and it seemed each isle I went down there was an employee there to make sure I was finding everything I needed ... I knew I had to say something.. By the time I made it to the dairy department, I believe it may have been the dairy manager? I got his name, and forgot but I think it started with an "H" he had on a blue shirt .. I let him know how much I appreciated their store and he gave full credit to their store director ... I then made it into the vitamin dept to be greeted by an extremely helpful young lady I forget her first name but remember her last name, Neal? Hopefully this is correct. I appreciate this team at this location and will DEFINITELY be back. With no regret of spending money here! Thank you sprouts team at this store!!!

    Management needs to do a better job of training the meat market personnel; I have had 3 different…read morepeople wait on me and asked for a half pound of Hamburger Meat and every time the grab a little more than three quarter pound. I don't make them remove excess but it is aggravating, As I waited to order the clerk was getting some chicken for another customer as I waited and when they started to get my Hamburger Meat they were using the same glove and as I am allergic to Chicken I asked the clerk to change gloves, I also wanted a Filet and some pork chops but did not order because I did not want to ask clerk to change gloves again ,

    Tom Thumb - grocery - Updated May 2026

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