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Tom Thumb

2.2 (24 reviews)
ModerateGrocery
Open • 6:00 am - 11:00 pm

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Self Check out at Tom Thumb
D Q S.

Came in to the store on Saturday evening 6:00pm. There was only three cashiers. One at the service desk, one working a "regular" line and one assisting those in the self check-out. The employee on the regular line closed her lane and all the "customers" were forced to become "employees and use the only method...self checkout. The place looked and felt like Wal-Mart with more pricey food items.

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10 years ago

Helpful 9
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23 days ago

Helpful 0
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3 months ago

Helpful 0
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11 months ago

Helpful 0
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9 months ago

This store sells their customer spoil seafood. I ordered my groceries online and they gave me spoil fish.

Helpful 0
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4 years ago

Business owner information

Photo of Dawn M.

Dawn M.

Helpful 0
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2 years ago

Helpful 0
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4 years ago

Helpful 0
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3 years ago

Helpful 0
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2 years ago

Helpful 1
Thanks 1
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4 years ago

Helpful 0
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5

4 years ago

Business owner information

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Dawn M.

Helpful 0
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5 years ago

Business owner information

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Dawn M.

Helpful 1
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15 years ago

Helpful 0
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Love this 1
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7 years ago

Helpful 0
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5 years ago

Helpful 0
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10 years ago

Helpful 1
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13 years ago

Helpful 0
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13 years ago

Helpful 2
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7 years ago

Helpful 0
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10 years ago

Helpful 0
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12 years ago

Helpful 0
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16 years ago

Helpful 2
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14 years ago

Helpful 0
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Ask the Community - Tom Thumb

Walmart Supercenter

Walmart Supercenter

(27 reviews)

$$

I am deeply disappointed by the lack of professionalism and basic social skills displayed at the…read moredeli counter today. My experience began with being completely ignored by two staff members behind the counter. When a third employee noticed us and specifically asked "Shay" if she would assist us, Shay's attitude was dismissive; she acted as if we were interrupting her work rather than being the reason for it. The other young lady involved (younger, likely early twenties with glasses) was equally unhelpful. It is disheartening to see individuals in customer service roles who lack the fundamental ability to acknowledge or respect customers. Being treated like a nuisance when you are trying to make a purchase is unacceptable. This location seriously needs to evaluate its staff training regarding customer engagement and basic courtesy.

Sometimes this Walmart only has one open line, and the workers are quite rude…read more But lately I feel like I prefer this location due to the organization--maybe they hire temporary team members to keep it clean and stocked but I appreciate it!! They even have the Bridgerton X Walmart collaboration laid out very nicely in the front, like the way their competitors set up their dollar section very aesthetically. This just caught my eye and ai had to give a shout out to them. I browsed here for almost 10 minutes appreciating how organized it was. I also picked up a few items for the upcoming holiday: Valentine's day . Check it out when you get a chance.

DeSoto Grocery Food Mart - Smash burger

DeSoto Grocery Food Mart

(7 reviews)

Came in to get our favorite J's international grill since the one in Richardson was closed. I was…read morealso going to stop by my fav vegan place and to my surprise it was closed and replaced by J's vegan burger which we have been wanting to get a burger from them for a min. But they only had it during the week, and with us working during the week and staying almost 30min. Away it wasn't doable. We ordered a lot of food as usual because we like to try everything overall between both places we paid about 95-ish dollars. The food and wait was worth it per usual, but the ATTITUDES at both places weren't, I let my bf order once I peeped, to avoid getting pissed off further. they can also practice safe food handling at the burger place.. I witnessed her wearing her gloves to write on the box, handle the food, touch cups to make drinks, walk to the other restaurant with the same gloves on and walk back, now while she didn't touch anything on the other side it's the principal.. At J's international when the food was ready, our name was called, and she let us look at the food to make sure it was right. The reason for the rating is because of the attitudes I didn't drive almost 30min. To feel like you don't want to work and be bothered today. Buttttt hey the music was a plus I was jammin for the most part!

This place is equivalent to a hood store but located in the suburbs or Desoto. The clerks are…read moreusually pretty nice. It's small so don't expect much of a selection. For the most part I see people buying beer or lotto tickets. Nothing special except he's located in the right spot.

Brookshire's

Brookshire's

(26 reviews)

$$

This one star is for the meat market only. I've loved Brookshire's all my life, and checkout…read moreservice is usually great. However, it's very frustrating that every year during crawfish season I end up having to drive all the way to Grand Prairie just to get live crawfish. Every time I call Brookshire's, I'm told to call back on a different day. I call Tuesday and they're out--then they say call back Thursday. I call Thursday and they tell me to call back Monday. This goes on and on just to try to place an order. The customer service in that department has been the worst. In three years, I have never been able to call or show up at the "right time" to order crawfish. My husband even says he doesn't know why I keep trying because it always ends the same way. I think it's ridiculous that this establishment can't simply take an order for crawfish or call customers back when they're available. It's also confusing because they have a crawfish sign that they are being sold outside, but when you go inside the store, they say they don't have any. Overall, this has been very disappointing.

This is one of my favorite grocery stores. The employees are friendly. They are helpful and they…read moreseem to enjoy their place of employment. The store is small but it has what you need. I come her often just for the watermelon. It is the sweetest I can find in the DFW, that isn't off of a truck or at a Farmer's Market. I was waited on by Darrell. Every time I come in he is such a sweetheart. Along with Ethan bagging my groceries. The store would have received a five but I can never find honey roasted cashews. Like never.

Tom Thumb - grocery - Updated May 2026

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