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    Tom Nunley's Trucks

    3.0 (2 reviews)

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    8 years ago

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    Axio Automotive

    Axio Automotive

    3.2
    (9 reviews)

    Bridger was an amazing associate. We had been to multiple dealerships, bullied and lied to. We…read morewalked from each one. When we arrived at Axio, we were not assaulted by over exuberant sales associates. We were allowed to explore and test drive a number of vehicles with no pressure whatsoever. Bridger helped us find a Jeep that my wife loves at an excellent price. We will shop here again.

    I went there to sell my car after one of their representatives contacted us on KSL, saying they…read morewere interested in the car. When we got there the guy we were connected with on KSL (Richard) was not there, so we got put with some other guy. After talking in their elevated conference room, they came out with an offer, $4000 (listed price was $5000). After saying we were happy with this amount, they took it back to their inspection room, and after about an hour and a half of us being there they told us they were not interested because of problems with the transmission and suspension. These problems were clearly listed on our KSL listings, which makes me think they either didn't read it or because we got someone that was not familiar with the car they didn't realize the problems. Either way it took an hour and a half out of our day with absolutely nothing to show for it. There were also some workers chatting in the back and it made me uncomfortable how they were talking about a woman that wasn't there, very loudly calling her a b*tch. I couldn't believe they would be saying stuff like that in such a customer facing area.

    Axio Automotive

    Axio Automotive

    1.6
    (37 reviews)

    Nate was awesome to work with easy to deal with, honest…read morehad answers to all my questions I highly recommend these guys thanks for the great experience

    My parents recently visited this dealership to purchase a vehicle, and unfortunately, their…read moreexperience was extremely disappointing. They were treated with disrespect simply for asking reasonable questions about the loan terms, including the interest rate and financing details. No customer should feel pressured or looked down on for wanting to fully understand what they are signing. The biggest concern was the financing process. They were initially presented with a loan carrying an almost 19% interest rate and were encouraged/ pressured to sign the paperwork. When they refused because they were not comfortable with those terms, Cristina, the underwriter very rudely demanded that if they didn't like the interest rate of 19% that they had to bring in a check for the amount of what the vehicle cost. My parents felt threatened and disrespected by the way of how she was answering their questions so they left her office to talk to the salesman. When talking to the Sales Man she came out and said that somehow she had overlooked an offer of a Credit Union for a 4% interest rate. This raised serious questions about why the much higher rate was presented first and whether they were truly being offered fair financing options from the beginning. An important financial decision like purchasing a vehicle should never involve pressure or attempts to rush customers into signing documents they do not fully understand or agree with. We left with the feeling that the treatment they received from the underwriter, Cristina, was different from the treatment other customers would have received. The interactions made my parents feel singled out and disrespected, and they believe their ethnicity influenced the way they were treated. Whether intentional or not, no customer should leave a dealership feeling that way. And When this was told to the salesman he simply said that "that's her way of being and that she just talks like she's in a bad mood all the time". We expected honesty, transparency, and respect. Instead, my parents left feeling pressured, confused, racially profiled and deeply disappointed. We hope management reviews how financing is presented to customers and ensures that everyone is treated fairly and with dignity.

    Carnova

    Carnova

    2.0
    (3 reviews)

    Our family is getting bigger so we finally decided it was time to get a mini van…read more We came across Carnova from a Facebook post they had for a Pacifica. It was by far the cheapest Pacifica listed , from we could tell, so we thought we would check it out. The dealership itself isn't really what you'd expect when pulling up to a dealership. It's a warehouse building that's tucked away off of state st. There isn't a front door or anything. So if they aren't already expecting you, you'd have to knock on the big garage door or something until they notice you. Fortunately, we were expected so we didn't have to wait long. Gus was the one we worked with and he was very friendly and professional. He let us take the car for a drive by ourselves while they evaluated how much they would give us for our car. We decide we wanted to move forward and at that point he walked us around the side of the shop to a side door. Inside was a little make shift office to go over numbers. The process did not take long at all, and we ended up with what I believe was a great deal. He even told us about a 30 day drivetrain warranty that the dealership provided at no cost. However this was not in writing anywhere, which made me a little wary about it. So why 4 stars instead of 5 if everything went great? About a week after owning the van, a check engine light came. We had the light diagnosed and discovered there was an issue with cylinder 4, and that the top two engine mounts were shot. We notified Gus of this issue and he gave us no trouble at all, and had us drop the car back off at the dealership so they could take a look. They had it for about a week and a half or so. They said they didn't get the check engine light to come up but did fix the engine mounts and discovered a small coolant leak. Another day or so of having it, the check engine light popped up again for the same issue. Again, Gus did not give us any trouble and they took the car back. They had it for two weeks this time, but reported that they made the necessary repairs. I wish we had been offered a temporary car while they had our car for a total of almost a month, but I suppose I should be happy that they upheld their 30 day warranty (which they very easily could have chosen not to do) Despite the issues we had with the car, I would 100% return to buy another car here. It's very difficult to find an honest car dealership these days

    Would not recommend it. If you really want one of the cars…read morethere, please spend some money to do a full inspection because they cover the issues really well and you won't find it until it is too late.

    Tom Nunley's Trucks - usedcardealers - Updated August 2026

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