Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

My husband and I sold our car that was still partially under a loan, the process was seamless. We…read morewere able to send the pictures of our vehicle online and got an offer within minutes, the next day we were in for an appointment and left within an hour and a half with our offer, a free LYFT from CarMax and the rest of our loan paid. Very satisfied with how it went, thank you!

The customer service for the service department is terrible, I have called numerous times and have…read moreyet to be called back. We purchased a vehicle from Carmax back in May 2026, and have had some issue that we need fixed. Don't purchase a vehicle from them, AND ESPECIALLY DON'T PURCHASE AN EXTENDED WARRANTY!!! The shops they want you to use are trash!! I had to tell the shop what needed to be fixed, STAY AWAY FROM THIS TRASH COMPANY!!! Don't give them your hard earned money.

I bought a BMW X! there 3 years ago. The dealership was closed dowqn recently and absorbed into…read morethe larry H Miller across the street. My car had a tire pressure light on that they said they would fix and when I had it in to fix the just reset the light. The light was on for a reason. There were multiple pieces of metal in the tire (which they said they took off and checked) I had to purchase a tire from Big O. I also had the oil change pckage and the 18 year old that did my last oil change over torqued my drain plug and bent the opening pretty bad so he put a really big after market plug in with a gasket. BMW said that the entire oil pan had to be replaced, Fortunately I went in and threw a big enough fit that they gave me a written promis that they would replace it if it ever leaked. Then I found that the rear passenger door was broken with the child lock on and the Transfer case was out. Everytime I took it back they said it was fine. The warranty that they sold me for 3k was locked to their service dept! I finally got someone to listen to me and they checked out the transfer case and said it did fail. It had metal shavings in the fluid. They used to check off that they rotated my tires and they didnt until I told them too. Then when I drove home my car started making a weird noise about a block from home. My husband checked and the lugnuts on my driver side front tire were so loose that it could have fallen off. I can see why they have been closed down. update: my oil pan is leaking now and the dealer is closed, the gentleman who promised a replacement is saying the they will honor it since it was all part of the Larry H Miller chain and he is still a district manager there. I am glad I had the manager brought into this when I was in there fuming . Still waiting to hear back where I take it for repair, another update coming.

It was a pleasure working with Rex! We had a very specific budget that he respected and helped us…read moreget into a great car for that price! We didn't feel the pressure that you normally do at a dealership, he made sure we were well informed, and helped us to get all of our questions answered. Scott, from finance, made a normally complicated situation easy. We were really happy with our experience and we love our new van! Thank you!

Caveat: try to go buy a car on a weekday. We came in at about 3 on a Saturday afternoon and the…read moreoffice was slammed. They only seem to have 3 or 4 salespeople. We were there until after 7 p.m. and a not insubstantial chunk of that was waiting around. Their parking lot was also overstuffed with cars--not sure if they were all inventory or a combo of inventory and customers, but it was not really navigable. Had to park elsewhere and walk. That said, aside from the length of time, we had a pretty great experience with the team at Utah Used Cars. Matt was our salesman and did a great job answering questions and thoroughly explaining the process and options. Helen walked us through each piece of paperwork clearly and efficiently. Everyone was friendly and solicitous, offering water and snacks and even t-shirts. Long process but not complicated and we left with a reasonably priced car we're pleased with. Would recommend.

First off, they have limited hours, so be sure to look them up before stopping by. My wife works…read moredown the street at eBay, found this gem on a Wednesday. Good thing too - I wasn't aware they were even there, and that was one of the days they were open. We met Matt about 5 minutes before close, and just asked about the company. Ended up getting the website info, got to browse the cars there. Went the next day to test drive and talked to Matt about a few cars there, but again it was late and we wanted to talk over the purchase price, options - all that jazz - before we committed to a vehicle. We followed up today (Saturday) after hours of research on our car model, pricing, safety specs, all the important things (since the first car we were interested in, read up on, etc. was not available at the lot). After several bad car experiences over the years at other dealerships more in the AutoMall/Murray Automall areas, I was extremely surprised at how pain-free this was (aside from a snafu at my mechanic delaying our PPI by about an hour). Matt knew about 80% of the questions we had on the car, and was honest about what he knew and didn't - and when he didn't, he looked it up with us online so we had the same information he did. Straightforward pricing, with great options for warranty and protection. Upfront about repairing the issues with the PPI (we had a minor issue with a strut) and had a work order drawn up since it was well after close when we concluded. Fantastic service from start to finish - from the sales team (Matt mostly, but Lee on the phone, and Helen with the financing), very easy process. This is the 8th car I've bought in my life, since I tend to wear them down for years or until they die. In all that time, the only easier person to buy from was my mom when I was 16. -1 star for not making me some food after purchase like mom did. If you're looking for the haggle game, go to a bigger dealership. Haggle away... to get the same prices we did in 30 seconds of internet searches. If you're looking for the "free air freshener and tank of gas!" by paying $1500 more than you should, go talk to the big guys. If you want good service, honest answers, and advice on a few good places to eat in Salt Lake, go talk to Matt. -1 more star for not getting me an air freshener. (5 stars, Utah Used Car is the only dealer I've found in 22 years of driving that I trust, that has been honest and fair, and has me already raving to friends and family!)

I'm disappointed with my experience at this dealership. I was repeatedly encouraged to come in…read moreregarding selling my vehicle, only to arrive and be told they would only consider taking it if we were purchasing another car from them. That important detail should have been communicated upfront before asking us to make the trip. It felt misleading and like a waste of our time. Clear communication and transparency with customers should be a priority.

Bought my second car from these guys and they were great both times. Took good care of me, gave me…read morea fair price for my trade in and had me in and out in about an hour. Our Salesman Luke could not have been more helpful.

I recently bought a car here and wanted to share my experience…read more First, the positives: the sales process was relaxed and not pushy. Chris was great to work with and made the shopping experience easy. Unfortunately, the finance process was a different story. While completing the paperwork, the Finance Manager, Marco, added an Auto Theft Recovery product ($400) to the contract without mentioning that it was optional, or even mentioning it at all. I didn't notice until I was at my bank getting the check. I then had to contact the dealership to have the contract redone. The first revised contract they sent was incorrect, so I had to wait again for another corrected and signed version. The entire process added about two hours at the bank over a charge that should have been clearly disclosed from the beginning. Overall, the buying experience was good until the financing stage. My advice is to carefully review every line of the contract before signing, especially any optional products that they will unfortunately try to throw on there.

This dealership needs to be honest and take accountability. They sold me a warranty and said if it…read morewasn't used they'd give me a refund. They lied just to get a sale.

John the manager is awesome! Got me the best deal on a f150 Raptor R! Excellent service and made my…read morecar all shiny. Easy financing and insane selection!

My family and I have been looking for a new vehicle for weeks, we have a tight budget and are very…read morespecific. We were drawn to this lot by all the eye-catching signs and huge selection of vehicles. However, it soon became very clear these "salesmen" could care less what WE wanted in a vehicle. The first vehicle "Bob" drove over was $9k over the budget and had a transmission noise he played off as the "eco" setting. The second was $15k over of budget and had none of the features we asked for! Not to mention we waited 30 minutes before seeing each vehicle for some reason? He had paperwork ready for the first vehicle AND had added $3k for perks we didn't want! I was getting fed up, finally I said "We will think about it. Its a school night and its getting late, we should go." The salesman said "Sometimes we have to make sacrifices to get what we want." BRO What??? Then his boss came over and pushed us even more! DO NOT WASTE YOUR TIME

I really like this car wash. They have:…read more - Two self-wash stations - One touchless wash station - One light touch station They also have vacuums, but only a few. It was fast, easy, and not crazy expensive. I got their best ceramic, gold wash doe $14. It gives you a 60 second dry timer.

Okay! I'm washing my car for the first time and found this touch less car wash!…read more I got the Gold wash for $14... used my Venmo card and was offered and accepted the receipt. Once you pay the green light signals you to pull in. You pull up until the interior light turns red to stop. As you enter the under carriage gets a rinse. Once you stop the show begins with an assortment of sprays, soaps, wax and rinse. I spent too much time watching a countdown and then realized that's for the dryer... Overall I will be back. I did this wash at 8pm at night so if you need a late night wash, this is the spot. They also have bays for hand washing.