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    National Auto Plaza

    1.6 (164 reviews)
    Open • 9:00 am - 8:00 pm

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    Reviews With Photos

    I had an amazing experience working with Bobby when purchasing my 2017 Ram 2500. He made the entire process quick, easy, and stress-free. Bobby was professional, helpful, and genuinely went above and beyond to get everything taken care of. The whole purchase moved incredibly fast, and I couldn't be happier with how everything turned out.

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    23 days ago

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    6 months ago

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    1 year ago

    WORST PLACE TO BUY A CAR. Lack of professionalism from both the salesmen and managers. They deserve 0 stars!!

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    2 years ago

    Poor unprofessional salesman was very pushy and the whole encounter was super shady. We went to a different dealer.

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    5 years ago

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    6 years ago

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    3 years ago

    Mike and Harmony really helped me out and I left with a car. Took only an hour, great people highly recommend.

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    2 years ago

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    Review Highlights - National Auto Plaza

    “Bobby was professional, helpful, and genuinely went above and beyond to get everything taken care of.”

    Mentioned in 15 reviews

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    Immaculate Auto Repair & Service

    Immaculate Auto Repair & Service

    (16 reviews)

    Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

    Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

    Karl Malone Toyota

    Karl Malone Toyota

    (355 reviews)

    Had a truck looked foe A pre purchase inspection. They did a through job and even answered some…read morequestions afterward for me.

    I'm sharing my experience in hopes it helps others make informed decisions. I brought my 6-year-old…read moreToyota 4Runner to Karl Malone Toyota after multiple dash lights came on at startup. When I looked up the warnings, it recommended not driving the vehicle, so I had it towed to the dealership for diagnosis. This vehicle has been regularly serviced at another Toyota dealership, and part of the reason we chose to purchase a Toyota was for their reputation for engine performance and longevity. I was shocked by what I was told next. After diagnostics, I was informed my engine had major issues and needed significant repair. I was told cylinder #1 was misfiring and, after several tests including a leak-down test and compression test, that the bank 1 head and valves needed to be replaced. I was quoted just under $10,000 for repairs, on top of nearly $700 in diagnostic fees. I was extremely stressed and shocked that a well-maintained, relatively new vehicle would require what sounded like catastrophic engine work. After speaking with another Toyota dealership and a few independent mechanics, several expressed confusion that my vehicle would need such a major repair. Some even mentioned that for that price, a new engine could be installed. These were definite red flags, so I trusted my gut and sought a second opinion. Because we were under the impression the engine was in catastrophic condition and the vehicle shouldn't be driven, we had it towed a second time to another shop, which we later learned wasn't necessary. This added additional cost and stress. I'm incredibly glad I did. The second shop ran the same tests and found nothing wrong with cylinder #1. They were baffled that I had been told I needed such extensive work. Their diagnosis ultimately saved me $10,000. We did call the service manager to express our concerns. He was apologetic and explained that the results were slightly under Toyota's expectations, but not catastrophic. He asked how he could make it right and adjusted the diagnostic fees, which I appreciated. While I would rate my experience with him higher, I'm leaving one star specifically due to the diagnosis itself, which caused significant stress, unnecessary towing, and could have resulted in a very costly repair. I understand mistakes can happen, but this was one that could have been extremely expensive. I would strongly encourage others to seek a second opinion when facing major repairs.

    Ken Garff Volkswagen Southtowne

    Ken Garff Volkswagen Southtowne

    (6 reviews)

    AVOID AT AL COSTS:…read more Yeah. Don't do business here. I bought a 2021 VW Tiguan new. Here we are, and its breaking down. I bought and paid for an all moving parts service contract, some how their system says it doesn't exist. WILD. So I take it in for an OIL LEAK. Days later, I am hearing back. The service writer took a day off, didn't transfer his work load to a coworker to check in on the car, left the customer waiting in limbo. Half of their digital estimate and repair system is confusing and junk. Two different things are causing leaks. One is fixed, the other needs approval, bringing the total to $1826. Taylor Dodson, the service writer, tells me that the total due is $1826 - for an oil leak. I find out afterwards that the bill is now $2820.26 because that $920 is AFTER the $1826. I have the message right here where he says the total cost is $1826. They nickle and dime you. I got 2x $195 inspection charges, for the same oil leak issue, that they claim is "separate". Charges for every little thing. Now I get to come up with an extra $1000. I wouldn't ever come back here, I don't trust them or their people. Shady business going on. Avoid if you are not filthy rich with money to just throw away.

    I have purchased three vehicles from Volkswagen SouthTowne, and unfortunately, each experience has…read morebeen worse than the last. As a repeat customer, I expected that loyalty and history would mean something, but my most recent experience has been extremely disappointing. I purchased a 2024 Volkswagen Atlas Cross Sport SE with Technology, and with only approximately 2,200 miles, the leather seats are already showing cracking and deterioration. I understand that issues can happen with any vehicle, but what has been most frustrating is how the situation has been handled. I contacted the dealership expecting assistance with what should clearly be a warranty concern. I was told that information would be submitted to Volkswagen for review. After waiting and following up, I contacted Volkswagen Customer Care directly and was informed that nothing had been submitted on their end. That leaves me with a very frustrating question: was the claim never submitted, or was I given incorrect information? Either way, the communication and follow-through have been unacceptable. This dealership has recently transitioned ownership to Ken Garff, and I sincerely hope this is an opportunity to improve the customer experience. A new owner should mean a renewed commitment to service--not customers having to chase down answers themselves after spending significant money on a new vehicle. I have been a loyal Volkswagen SouthTowne customer, but loyalty works both ways. Customers should feel appreciated and supported after the purchase, not forgotten once the paperwork is signed. I have photos documenting the condition of the seats, and I hope management takes this opportunity to address the issue and improve the experience for future customers.

    Utah Used Car Sales

    Utah Used Car Sales

    (34 reviews)

    Caveat: try to go buy a car on a weekday. We came in at about 3 on a Saturday afternoon and the…read moreoffice was slammed. They only seem to have 3 or 4 salespeople. We were there until after 7 p.m. and a not insubstantial chunk of that was waiting around. Their parking lot was also overstuffed with cars--not sure if they were all inventory or a combo of inventory and customers, but it was not really navigable. Had to park elsewhere and walk. That said, aside from the length of time, we had a pretty great experience with the team at Utah Used Cars. Matt was our salesman and did a great job answering questions and thoroughly explaining the process and options. Helen walked us through each piece of paperwork clearly and efficiently. Everyone was friendly and solicitous, offering water and snacks and even t-shirts. Long process but not complicated and we left with a reasonably priced car we're pleased with. Would recommend.

    First off, they have limited hours, so be sure to look them up before stopping by. My wife works…read moredown the street at eBay, found this gem on a Wednesday. Good thing too - I wasn't aware they were even there, and that was one of the days they were open. We met Matt about 5 minutes before close, and just asked about the company. Ended up getting the website info, got to browse the cars there. Went the next day to test drive and talked to Matt about a few cars there, but again it was late and we wanted to talk over the purchase price, options - all that jazz - before we committed to a vehicle. We followed up today (Saturday) after hours of research on our car model, pricing, safety specs, all the important things (since the first car we were interested in, read up on, etc. was not available at the lot). After several bad car experiences over the years at other dealerships more in the AutoMall/Murray Automall areas, I was extremely surprised at how pain-free this was (aside from a snafu at my mechanic delaying our PPI by about an hour). Matt knew about 80% of the questions we had on the car, and was honest about what he knew and didn't - and when he didn't, he looked it up with us online so we had the same information he did. Straightforward pricing, with great options for warranty and protection. Upfront about repairing the issues with the PPI (we had a minor issue with a strut) and had a work order drawn up since it was well after close when we concluded. Fantastic service from start to finish - from the sales team (Matt mostly, but Lee on the phone, and Helen with the financing), very easy process. This is the 8th car I've bought in my life, since I tend to wear them down for years or until they die. In all that time, the only easier person to buy from was my mom when I was 16. -1 star for not making me some food after purchase like mom did. If you're looking for the haggle game, go to a bigger dealership. Haggle away... to get the same prices we did in 30 seconds of internet searches. If you're looking for the "free air freshener and tank of gas!" by paying $1500 more than you should, go talk to the big guys. If you want good service, honest answers, and advice on a few good places to eat in Salt Lake, go talk to Matt. -1 more star for not getting me an air freshener. (5 stars, Utah Used Car is the only dealer I've found in 22 years of driving that I trust, that has been honest and fair, and has me already raving to friends and family!)

    Tim Dahle Nissan Southtowne - Damage from a neglectful mechanic at Nissan.

    Tim Dahle Nissan Southtowne

    (283 reviews)

    I.bought a brand new 2026 Nissan Z from this location. Ryker was super chill and walked me through…read morethe process. He was assisted by Conner near the end of the sale. Neither of them were pushy, just straight forward. They hooked me up with exactly what I wanted. After the car was thoroughly detailed, I drove away as a stoked customer!! Thanks guys!!

    They Only Care Until the Ink is Dry on the Financing Agreement…read more ​I originally left a stellar review for Tim Dahle Nissan Southtowne in South Jordan, Utah, after purchasing my 2023 Nissan Ariya. I even kept my financing agreement with them to show loyalty to a dealership that seemed to value its customers. I deeply regret both of those decisions now. ​Before my one-year warranty was even up, my vehicle developed an intermittent squealing and scraping noise at low speeds. I took it in for a diagnosis, and the mechanic found the passenger front brake backing plate was bent and making direct contact with the rotor. The official diagnostic notes explicitly stated there was "evidence of someone prying on the backing plate"--a clear sign of technician error, almost certainly from a careless tire rotation or mechanical prep during its warranty period. ​The fix was literally a service manager pushing the thin metal back into place with his fingers, but I was still slapped with a $200 out-of-pocket diagnostic fee. I reached out directly to Bill Hadsell and the sales management team, providing all the invoices, documentation, and a perfectly reasonable request to reimburse the $200 for a mechanic's error that occurred under their watch. ​Instead of doing the right thing and honoring their commitment to customer satisfaction, they completely screwed me over. The "great reputation" they push online is a total facade. They are more than happy to take your money, lock you into a financing agreement, and then leave you high and dry the second you need basic, post-sale support. ​If you are thinking about buying a vehicle here, beware. Their loyalty to you ends the exact second you drive off the lot.

    Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Came here to test drive the 392 jeep and a trade in, they said that you can't because they're a "high value" vehicle.

    Larry H. Miller Chrysler Jeep Dodge Ram Sandy

    (197 reviews)

    Great auto buying experience. George was very easy to work with and I got a great deal…read moreOn my new Ram 1500.

    On June 10th 2026 I took my truck into LHM Chrysler, Jeep Dodge in Sandy for service. After leaving…read morethe dealership I found that the truck was leaking oil. My truck was towed (picture 1) back to the dealership where they kept it overnight. The dealership called me the next morning and said that a drain plug was left loose and they had to put in 2 1/2 quarts of oil to bring the level back up. When I arrived to get my truck, I noticed that the tonneau cover was broken and showed Chris Reynolds the Maintenance manager the damage (picture 2). There was also damage to the side of the bed (picture 3) and the front right corner of the cover was broken to the point that it would have been unsafe to drive it the nearly 90 miles to my home. I asked Chris to remove the cover. When they brought the truck back, I noticed that the side rails, where the cover had been connected near the back of the cab were bent, (pictures 4 & 5). I also showed Chris that the dome light in the back seat had been knocked off. Please compare the damage and paint marks on the side of the truck in picture 3 with the damage and paint marks on the back corners of the cab pictures 6 & 7. Also look at the rib and lock in picture 9 on the back end of the cover and compare that with the damage on top of the cab in Picture 8. Chris and the Asbury auto group claim that they were not responsible for the damage to the back corners and top of the cab, when I asked to see the security camera videos Chris fast forwarded to the places he wanted me to see none of which were clear images of the top of the truck. When I asked him to back the video up to a place where the truck was closer to the camera and did not have the sun reflection blocking the view, he got mad, cursed, and yelled at me and my wife that he was done helping. Jonathan, the General Manager of the Dealership, stood silently off to the side of Chris's desk and allowed Chris to end the meeting. I was also very surprised when Chris told me that one of the mechanics that removed the Tonneau cover was the mechanic that left the plug loose and started this problem in the first place also Chris told me to file a police report and a claim with my insurance company to have the damage repaired. The Sandy City police told me that because nothing was stolen from the vehicle it was just vandalism and they would not investigate. I find it very interesting that with all the damage nothing was stolen. This, dealership is no longer a part of the LHM group but is now owned by the Asbury auto Group of Alpharetta Georgia. I contacted Ruben Santiago of the Asbury auto group who was able to get me paid for the Tonneau cover but he stopped taking my calls and has not returned any of the 3 voice messages about the damage to the truck that an independent repair company estimates at $8,281.66 dollars. I have purchased 3 vehicles from this dealership since 2022 and have had all serviced there. I will no longer trust them with any of my vehicles and will not buy another vehicle from the Asbury auto group. People need to know the way customers are treated by this dealership so they can make an informed decision whether or not to use this business.

    National Auto Plaza - car_dealers - Updated October 2026

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