This response is from the owner's son, Anthony -- not "Bernard." We chose California Window & Door…read morespecifically because your company had previously completed the same window and door work on an identical model of our home, so the scope of work should not have come as a surprise to your team. The "custom tile repair" became necessary only because your installers damaged and broke tiles during the installation process. During the pre-contract consultation, we were explicitly told that no tile work or revisions would be required. Final payment was withheld because the doors were not functioning properly, and your team prevented the manufacturer from completing the warranty work that was required. There will always be issues that arise during a retrofit window and door installation. The true measure of a company's caliber and professionalism is how those issues are handled and resolved. Attempting to shift blame back onto the customer, rather than taking accountability and working toward a solution, reflects poor business practices.

We special ordered a front entry door from California Window & Door (CWD) that cost over…read more$20,000.00. The installation was messy, and lacked a lot of attention to detail. See pic of the caulking work. Basically we were told by manager Anthony the caulking is as good as it's going to get. For $20,000.00. Also, it came with an unnatural crack. Very frustrating experience. We were also told all the installers were company employees. On their website - they boast "We never subcontract, every installer is an employee of California Window and Door". Mike, our salesperson also told us this. It is in fact a lie. Our installer was a guy named Joe, and when asked about working for the company, he looked me in the eye and said, "No, honestly I do projects for them periodically , but I'm NOT an employee of the company". CWD is deceptive in advertising. Joe actually works for a firm based in Hemet California, no less. He is a subcontractor. We were offered no price adjustment for the crack in the door we waited over six months for. Over $20k. Now our home has at least 7 windows we'd like to have replaced. Needless to say, we'll be going elsewhere. ---------------------------------------------------------------------------------------------- In response to Bernard, We dealt with the office staff and Anthony, but it's apparent you're not fully informed with all the details of our experience. This is the first time we've heard of you. CWD, California Window and Door did come back out to attempt to correct the caulking. The picture shown is the AFTER photo. It was much worse before, believe it or not. Again, Anthony indicated that this was as good as it's going to get. We wouldn't want another attempt, we're pretty confident it would do more harm than good. Secondly, these are two big 3 foot by 8 foot doors. These cracks are in only one noticeable area, nowhere else. It is not just a cosmetic characteristic. It is damage, Anthony hinted at a discount, but failed to follow through. He was going to contact the door manufacturer and get back to us, but never did. We were not going to wait for another door. All Anthony wanted was all of our $20,000.00 + Lastly, you defend using your crew, glossing over the fact that you do use Sub contractors, even though California Window and Doors web page says otherwise. Have some integrity and change the language on your website. You do use Subcontractors, but say you don't. Unbelievable. Enough of this.

Mitch is one of the best in the desert and knows his trade very well, he has done many projects of…read moremine and will always turn to him for installing doors!

I gave this contractor half payment for a project at my condo. He split and won't return calls. Do…read morenot hire this guy! Dishonest!!

James quoted and then replaced an old delaminating entry door on our condo. The original door had…read morea gap between it and the security door which would let in bugs and debris. By the time James was done, we had a beautiful, new, professionally installed door finished off with new trim around it. In addition, James found and added enhancements to the security door to fill in the gap between the new entry door and the security door.

Excellent service from start to finish. Communication was great, arrived on time and kept the…read morescheduled appointment, and the quality of the work was excellent. The pricing was also very reasonable and a great value for the quality of service. I especially appreciated that he went above and beyond by helping with a few things outside the original installation scope. Very professional, helpful, knowledgeable and reliable. I would definitely recommend them!

I used Handy Angels to repair my fence. I was impressed with the quick and clear communication…read more After reviewing the project and receiving an estimate , the Handy Angels crew immediately started working on my project. Once again I was impressed with communication from both the work crew and the dispatch staff. All of my questions were answered and the quality of the work was outstanding! The team came up with a creative, safe, solid solution to the problem with my fence. The value for the money was well worth it. I have recommended them to several of my friends in the Coachella Valley. It is rare to find high quality, reliable, work crews at a reasonable price. Handy Angles exceeded my every expectation! I would give them ten stars if I could, try them, I promise you won't be disappointed!!

Used Handy Angels for a malfunctioning power recliner. They communicated well with me and were able…read moreto fix the problem for a very fair price. They were honest and let me know exactly what the problem was and how they would fix it. I would recommend them and use them again.

I reached out to Hughes Home Services for the first time to work on the exterior of my home that…read morehad many areas that needed addressing . The project took longer than anticipated to no fault of Hughes. I kept adding more things to be done along the way. Often when doing repairs or remodel on a home it is discovered that more needs to be done than anticipated. Jason was sent out to do the job. Hughes along the way described Jason as an artist which he really is. He was very detailed. There was no complaints from either Hughes or Jason about the job getting bigger and bigger . Hughes came by where I work to discuss the job in detail early on which shows me he cares and that goes a long way. I felt Hughes was very fair with the pricing of the job considering how it grew. The work was very well done. I highly recommended Hughes Home Services. Thanks for everything .

Good work done fast on short notice My condo was in Indian…read moreWells CA Hughes did a great job

My wife and I used Jamal as our handy man for our vacation rental in Palm Springs during the spring…read moreof 2024 and he did an amazing job! Very professional, honest, hard working, reasonably priced, and great quality of work! Highly recommend Jamal!!

From the owner: Professional painting contractors. Call or text for your free estimate.read more

Loved how professional Tyler was! He came to put in new fixtures in my sink and install a new…read moreceiling fan. He was on time and worked efficiently. I was impressed with the quality of the work! Will be using him in the future!

We decided to go with TS home repair because everyone else was closed on a Sunday. Thank god we…read moredid! He came on time when we asked, which was a major plus! He Installed a bathroom shower head and nozzle. Super friendly and knowledgeable, we will definitely be using him in the future! Thank you!

Great handyman, reasonable, and good work! $65 hour 2 hour…read moreminimum, well worth it! Kirk Smith 561-254-9422

Chris and Alex did a wonderful job on my rental property laminate flooring installation. They were…read morefast and efficient. Also price was fair and reasonable! They were on time, honest and have a passion for their work. I will definitely call them again. I can highly recommend them without reservation.

From the owner: call or text 760 99-FLOORread more

Repaired hinge on glass shower door so that door swings properly and does not hit the glass wall…read morewhen closed.

Excellent service. Aleks installed ceiling storage for our garage and we couldn't be happier. He…read moredid great work!