This was the best thing I have done in a while for my happiness and joy of living in my beautiful…read morehome in Bermuda Dunes. I called this company and requested a quote to clean 3 rooms of carpet .. A large living room A master bedroom A family den All of which have a light beige carpet that is 20+ years old......their work and attitude was amazing and the results were all I could have hoped for. They also cleaned 3 white area rugs for me. I would recommend these men and their company to do work for you. Fair price & showed up on time. 5 Stars. Keep up the momentum!

I have a new puppy and of course with a new puppy comes accidents! I tried everything to get the…read morestains out. Used my own machine multiple times, googles multiple tricks but still the spots remained! So I called Amanda and they came out soon after. We're in and out so fast! The spots are gone and so is the smell! They were so professional and went above and beyond what I asked of them! Thank you so very much!

Yikes! Sometimes things are not better over the Rainbow!…read more I made an appointment back on Saturday to have three rooms in a two bedroom condo cleaned this morning (Tuesday) at 9:00. Someone called yesterday to confirm. I thought all was well. At 9:30 this morning, no show... I called and Amy told me the technician was not available until 12:00 noon because of babysitting issues. She said she told me yesterday. Well, if they had 18 hours notice, why couldn't they make other arrangements for appointments today? Bonnie, my tech, called saying he was running late. He showed at 12:45. He took one look around and quoted me $199. He said the carpets were excessively dirty. My jaw dropped. I called Albert, senior technician and after a contentious discussion, he lowered the rate to $149. Bonnie began working only to have his cleaner break half way across the first bedroom. While talking on the phone, he worked on two different mechanisms, to no avail. At 3:00 he said he was running to the hardware store to make the repair and would be right back at 3:30 or 4:00. He returned at 4:20. In just TWENTY MINUTES, he went flying through the two other rooms and was done. "Due to my inconvenience," he was "throwing in some scotch guard, but don't tell the boss." I have no idea if he actually included that or not. He also lowered the rate to $120. On his way out, he attempted to apologize by saying "stuff happens." I asked how long it would take for the carpets to dry. He replied 3-4 hours. The website indicates 1-2 hours, which is correct. I was quoted $199 for three rooms of carpet. The website has a three room special for $119 right now. Don't get me wrong. I am my HUGE fan of the chem dry process. I worked as a chem dry carpet and upholstery cleaner for a year. It works! I should say, it works when done correctly and not when you fly across the carpet in one quick sweep. Skip over this Rainbow and find a different chem dry company that has their act together.

Great Job! Professional and affordable! We are a high-end gallery with an expensive couch needing…read moreto be cleaned, that is sitting front and center as you walk-in to our store. We needed to trust the service we hire and know they will do a good job for us! They did a great job for us! Thank you for helping us! We will definately use you again. Couch looks great!

Stay away from this overpriced, highly unprofessional outfit…read more Cruz, the owner is a very unpleasant, self-serving individual bent on extracting maximum price and impose upon customers what he calls "his rules" of doing business and extracting maximum price tag. Had Cruz came to my place to give me a quote after I shared pictures and explained what the issue was. He was overbearing, giving his "rules", implying it was a "custom" job to extract higher prices. It actually is a typical dry-wall issue affecting a small area. Gave me sky-high prices, saying that moving furniture was not part of the job and would be extra. Have you ever heard of a dry-wall company that does not consider moving furniture out of the work area as part of the job? I haven't. The prices he gave were 100% marked up above what others charge. He told me to take it or leave it. I said, could I at least suggest a price I think is fair? He was not receptive, but agreed to hear. I was able to get 25% off. He agreed right away, which was evidence that he super-inflated prices to begin with and a meager 25% was still way above the market rate. He came 2nd time to "start" a job. I moved all the furniture by myself, prepared the room. Oddly enough, he didn't come to start a job as we agreed upon the day before. He came with a pad where he had written his "rules" again. Before he would begin his job, he wanted me to "hear" his rules again, and sign. His rules were odd. And I formed the impression that he had had many conflicts before with customers and wanted to get customer's signature under his rules. Innovative approach for a dry wall company considering a routine job? Maybe Cruz needs to have his "rules" on his website, so that customers know beforehand if they want to proceed with him? He would only cut a certain size of the dry wall. If he finds out more is needed, that's extra. Insulation was not included. It was extra and unspecified. If the leak was found and needed to be addressed, that's extra. If he does not find the leak, it was not his responsibility and the issue that need to be dealt with. Isn't water damage a typical issue with dry walls? (I called his company because he claimed to have plumbing skills). I told him I would go with him to Home Depot to buy insulation, because he price he quoted seemed too high. My suggestion seemed to upset him, and he became very nervous and angry and said he wouldn't want to do the job - after I prepared the room for him and we agreed on everything the day before. He seemed to come determined not to have this job and confront me with his "rules" again. I got the impression Cruz did not care for me as a customer, as he told me he had "many customers" and was looking for an easy job to extract maximum price on his terms where every little step was to be priced separately depending on how it goes. To build himself up, he said he was accustomed to do multi-million dollar homes ($10 + Million homes to be specific) and showed me a picture of a barn that was one of his jobs. When I smiled and asked him whether it was a multi-million dollar house, he was visibly embarrassed. When a contractor comes to my house, which is a fair priced house in an affluent neighborhood, and tells me he does $10 +Million dollar homes, am I supposed to feel special that such a high-flying contractor condescends to consider doing a job in my "humble house" and agree to pay $10 +million home price tag for his job? I formed the impression Cruz was not comfortable with my experience of dealing with many contractors before and felt he couldn't treat me as a gullible customer who is willing to pay way above the market rate. Good riddance. I noticed a few reviews that echo my experience with Cruz as an price gauging outfit. I hope my experience will help other customers to avoid this outfit.

Cruz was so responsive and reliable! We were in a big rush to repair our Kitchen after a big leak…read more He was fast to provide an estimate and scheduled the work asap for us. My floors and appliances were fully protected and the finished drywall looks great! I would definitely contact Cruz again in the future.

Award carpet cleaning came out to clean my couch. 1) One of…read morethe guys that came smelled really bad. 2) Via phone Bob said that it would cost $100. When he got here he said it would be $347.00 3) After paying $250, the couch is still dirty and smells. 4)Horrible service... Do yourself a favor and dont call these guys.

A friend recommended Award Carpet Cleaning to me. They cleaned 4 of our bedroom carpets, a master…read morecloset and a large area rug. It's been three months and they all still look like new. I asked Craig, the owner, about spots returning. He said if spots come back so will he; I'm sure he knew he would not have to come back. The cleaning was more professionally done than any of the previous companies I used.

We initially hired HR flooring to extend our patio as he had done the work previously. We soon…read morefound out that Eddy and his crew are so much more! Timing was Perfect as we were looking to remodel. HR installed our new flooring and carpeting, all demolition in our kitchen and dining room. Remodeled both bathrooms from the ground up. Tile work was excellent in both kitchen and bathrooms. Where some remodels were taking 8-12 months to complete, HR was done in 6-8 weeks! HR in essence became our general contractor. Eddy's pricing is more than fair and takes great pride in his work with an eye for detail. Additionally, we recently had water damage after our storm in the Desert, Eddy was here the next day to asses damage. HR is our go to for any work we need done, we have 100% trust and know the work will be top quality.

You'll be sorry if you hire this guy. He will not finish the job. His book keeping was off by…read more$35,000. He spends too much time at the gum, and not enough time on the job. His workers stole tiles and quartz that was intended for other projects in my home. Unless you want to spend time, suing him, find a different contractor.

Initial communication was good, however, he did not show up for the estimate. There was no follow…read moreup communication or anything. It's frustrating that many people in the trades have poor customer service skills, which was not Lucas' trait at first. The professionalism is not there for many people that work for themselves. I am aware that this time of year is busy for painters, however, if you make an appointment and cannot make it then send a text or email to communicate that.

Great attention to detail! The job went off without a hitch. The guys where professionally polite…read moreand cleaned up after the work day.

Miguel and Sal quickly replied to yelp request. Sal came by the next day before appointment time…read moreand started on project right away. Sal fixed all problems left behind by previous counter top guy. He communicated and explained project very well. This team is honest and reliable. They delivered real results and cleaned up after.

Great guys. Did a great job. Will use again. Only reason I take off 1 star is they weren't on time…read moreand did not communicate to me they were running late. If they had communicated when the appointment time came around, then I wouldn't dock a star for being late.

my appointment was for 10AM but on day of carpet cleaning I received a text the he could not make…read moreit until 1 to 2 PM. His first appointment of the day wanted more work that what was initially requested. He showed up at 3 PM. Against my better judgement I let him in to do the work. I had already cleared the rooms so he would not have any obstacles. He did a good job but I felt it was rushed.

I needed their services for window cleaning. They were on time, reasonably priced, and did a great…read morejob! They were also available on a Saturday. I would definitely recommend them.