This is my go-to destination for any important family event--whether it's a graduation, wedding,…read morefuneral, or any other special occasion. If the event is important and the fellas want to look their best, this is definitely the place to go! Whether you already have a specific look in mind or need help putting an outfit together, the wide variety of styles and options they offer makes it easy to find exactly what you need. The staff is incredibly friendly, helpful, and professional without ever making you feel pressured to purchase additional items or services you didn't ask for. I especially appreciate how they take their time with each customer, allowing you to try on different items and making sure everything fits properly. The fact that they offer hemming and alterations in-house is an added bonus--it truly makes this a convenient one-stop shop. I have recommended this business to both friends and family each one walked away happy and continue to return. They have definitely earned a lifelong customer in us all.

Came here again, this time for prom. The youth I was with knew what he wanted and saw it on the…read moremannequin as soon as we walked in. Jennie for the win again, she got him all hooked up with everything he needed, had the tailor on the spot, bing bang boom we were in and out in less than an hour. And you'll never believe it, my guy won Prom King and boy did he look the part! I'll be back next year, baby bro has Prom. Can't wait!

Great customer service from the front to the back of the store, clean and great selection of…read moreoptions,values the customer experience.

I've bought two suits for my son here. One for his first communion and most recently one for his…read morejunior ring ceremony. Of course he picked out the most expensive wool suit. He liked it & wanted it. I figured he could also wear it for graduation. Well today we picked up that same suit after some needed alterations. He will be wearing it to his senior exit interview next week. He will also wear it for graduation. He has chosen a different tie & shirt. This place is so awesome & they have several choices. My son just chose an expensive one. I feel it was a great investment as it's lasted 2 years ( so far ) they even helped my son tie his tie. You can't be stressing over that the morning of an important senior exit interview. I will continue to suggest this place. So happy they do alterations in house.

I ordered shirts for work as this is where my company sent me. When ordering online, your system…read morehad a hiccup and didn't show that I ordered my initial order so I re-ordered the same items. The next day both orders showed up on the website. I immediately contacted your facility and was able to get one of the orders returned which included shipping fees that I paid, but I had to pay to return the item when it was the system error that caused the second order. I should have been given a prepaid shipping label. I Discussed with the customer service representative and was told they would not pay for me to return the item even though it was there error not mine. When I received the orders, I realized I ordered the wrong shirts, I immediately contacted them to request a return. I understand that I would have to pay for the shipping on this second order as it was my error, but I ask I could package them up and drop them off to avoid paying shipping fees again since the facility is local and was told they could accept it if it was shipped. This makes no sense that you would not have a drop box to deliver local items, instead I have to pay for shipping to return both items and then pay again to repurchase more items. Understanding that we are in a pandemic and many things have changed, but financially speaking, you could do better with assisting your customers who keep you in business. I would like to suggest that you re-evaluate your shipping policies to better assist your customers. I will not be re-ordering until I receive a refund on both items as it has already been quite costly and time consuming. Quite honestly, if there was another place to order my items, I would gladly take my business elsewhere.

The Worst Customer Service "Lead" - she needs to be fired!…read more-- Don't give your biz to this company! The Customer Service Lead "Natelin" is very cold, lack of service heart, disrespect customer, she is totall not fit for the job! Worse than a customer service staff! My return package arrive on 03/23, their partnered Fedex delieverd it to your office at 04:13pm but put an record that our office was closed. It's a problem between their office and your partner Fedex's. - it appear that her partner did not even know their office hour?? - absent of communication! - "Natelin"does not want to do anything, only coldly repeats "you just have to wait", she refused to even try to call her partnered Fedex to let them know her office close at 4pm!! - very neglect, cold, rude, her attitude is Lack of attentiveness, Disregard for responsibilities. She just trying to escape for her job duty, showing "this is not my business"-- How could she do Customer Service?? - The worst worker or "human" I have ever met! She refused to do anything and just repeat "you just have to wait", when I asked if you don't tell your Fedex, then they continuesly to deliever to your office after 4pm, then you jsut let me wait for days like this?" - she replied "I HOPE not" -- When I asked to speak to her manager, she refused, until the end she said "I can let her call you" "before the noon" -- But her manager had never called me at all. During the whole time, "Natelin"did not appologize, did not show any regret that she did not even let your partnered Fedex know your office close at 4pm?? - How long have you run your business?? This is a very messy and unprofessional "Customer Service Lead", totally unqualified for her job! - Her manager owe me your written appology! -- The customer service people are the face of the company, so we can see how bad this company could be! See the 5-star rated all employees of this company!! - fake 5-stars!

Love this place and will continue to come here for all my uniform needs. I had my sam browne shined…read morehere and even came in on a different day to have a few keepers shined in 20 mins before going to work. When I realized they also do alterations I had a new shirt tailored and it was better than the previous work I had done elsewhere so I brought in more uniforms to get tailored here. It's starting to get cold out so I brought in a jacket that needed new patches and they were able to sew them on in minutes. As everyone else here has mentioned, they are always extremely kind and helpful. If you're looking for a new uniform spot definitely pay them a visit, they care about their customers.

I was referred to Southbay Uniform to get my patches sown onto my uniform shirts. I had the…read morepleasure of meeting and dealing with the owner, Ms. Elena. She was such a delight to talk to and considerate about the time constraints I was under. None of which was her fault, I was just too lazy to take care of it earlier. Ms. Elena professionalism and willingness to potentially stay late to take care of her clients is amazing.

Tl;dr: If you have a thing for clothes and want to experience the "best of the best" (in every…read moreregard), Jerry and Ivan at JB Clothiers are the guys to see. Period. From the first call to the final fitting - and their post-delivery followup - every aspect of my experience with them was aces. In too much detail: Absolutely fantastic in every regard - JBC isn't merely the finest tailoring Los Angeles has to offer - it's literally a "Destination Clothier." This is going to be a long review - but then again I had a really wonderful experience, and in so many ways, that I can't sum it up quickly. Personal background - I have 25 years' experience selling exotic cars to very high net worth clientele in Los Angeles, and I am very aware of a what a luxury experience looks and feels like. So I sort of walked in the door "loaded for bear." My other experiences had the veneer of luxury, but not the substance of luxury nor the quality of product. A glass of wine doesn't overcome the fact that the end result is a disappointment. Anyway - I could no longer find clothes "on the rack" that were made of fabrics I wanted (sport coats and suits in particular). I had tried two "made to measure" clothing stores (Suit Supply and Indochino) and been disappointed with the results, so I searched for a literal in-Los Angeles custom tailoring service (where I could consult *directly* with the tailor - not just an on-site rep for a tailor half a world away). After much deliberation, I made an appointment with JB. I must admit I was somewhat skeptical by this point, when I arrived for my first consult, even after all my investigation. The feel of JB Clothiers is EXACTLY what I was hoping to find when I walked in for my first consult. After meeting Jerry (the founder/proprietor) and his partner Ivan, I had great confidence that my research had paid off. The conversation about what I was looking for and how they could achieve it was quite in-depth (and I actually learned a few things about my taste). Jerry and Ivan suggested subtle ways of "expanding my taste envelope" while still well within my taste bandwidth. There are myriad choices to make - and with each one I was getting more excited to see the end result. The measuring process was thorough and precise, having me adopt different postures and re-measuring many times. I was there for the better part of an hour. About a month later, Jerry called to set up the first fitting appointment. I about died when I saw my coat for the first time. It's gorgeous and not so much a coat, as a garment, I think. The details are exquisite - and they are everywhere, beyond the special embroidery you'll be offered. It is quite literally a work of art. We tried it on, and made various adjustments, and I left not sure I'd be able to wait until it came back. Long story about how I Dunning-Kreuger'd the first alterations, which were literally put back on the 2d fitting. Sorry I wasted your time, guys. But by this time, I was so hooked on both the product and the experience, that I added a matching pair of slacks to the coat, turning it into a 2-Piece Suit. Going back the third time, I picked up the pants - they are not only gorgeous with the same attention to detail as the coat, but they fit me unlike any pants I have ever owned IN MY LIFE. They are utterly incredible. Fantastic! At the last fitting all of this was immediately and obviously worth every penny and every second of time. And admittedly, I'd added considerably to the time by the alterations I thought I wanted in the first fitting. I have tried this suit on with nearly every shirt/tie combo I can put together - it it so wonderful! This experience was very much a splurge for me - and I plan to do it again as soon as I can. Yes - I spent about 50% more than I would have for a Canali suit off the rack. But I got 5x the suit as a result. I'll never again waste money on clothing - what JB made for me is a lifetime investment, and no clothes I've ever had fit that description. Really not sure how to better convey my enthusiasm than to say I can't wait for the next time I decide to tread myself and add to my wardrobe. At the end of the day, the expenditure at JB will actually saved me in the long run - no more wasted money on clothes that are sorta "close enough" but never right. And no more wasted time trying to find them, either. Did I mention I love this suit? I love this suit! And I had a total blast along the way! Thanks guys!

This place is nice but maybe a little overrated…read more Jerry's not a bad guy and probably not a bad salesman. I thought I was coming in for a consultation, and I liked the fabrics and patterns we came up with, but he was disappointed that I was not ready to throw down $4,000 for the custom suit that day. (He convinced me that anything cheaper in his shop wasn't worth my time.) I can see why he likes to close the deal the day of. The more I thought about it, the less comfortable I felt throwing down than much for this suit... I had a few other reasons, too. Anyway, I sent a message to the store the next day, politely explaining why that I appreciated Jerry's time, but the shop wasn't for me. Jerry ended up calling me, and I wish I hadn't answered. He started trying to get me to get his cheaper stuff that had already talked me out of. He was pushy, dismissive of my reasons and all around unpleasant. I think they have some off the-rack suits available, too, and I believe they offer tailoring, but I am no longer interested. He'll probably respond to this and be dismissive again, but those are my two cents. He has a nice assistant. I won't pretend it's bad quality. Still three stars.

We came here looking for a wedding dress for my sister, and from the moment we walked in, we had…read moresuch an amazing experience! First of all, V provided AMAZING service! She was so attentive, sweet, welcoming, and genuinely made my sister feel comfortable throughout the entire experience. She hyped her up, made her feel beautiful, and made what can be such an overwhelming experience feel so fun and special. We absolutely loved this bridal boutique and the experience we had here. Highly recommend!

What a hidden gem in the heart of Westminster/garden grove. I've been looking for a wedding dress…read moreboutique that does both rentals and alterations for a really great price. I highly recommend making an appointment Flo and her sister Ivy are very nice. You can try on as many dresses that they have they even design and alter your dress for you.

Absolutely Amazing place if you Need a suit. Great Selection…read moreand even better people and Customer service. Went there to get my tie and they even knotted it for me. I'll definitely be back when I need a suit end of summer!

I have an upcoming wedding and came in with zero expectations because it's my first time buying a…read moresuit. I ended up paying around $345 for a suit that will be tailored to my size. Includes the socks, tie, and the whole suit. Customer service was fantastic, they are very helpful on finding the right size and let you try on different sizes to make sure it fits you. The lead time for a tailor is about 3 weeks, that's the only down-side... so it is best if you plan ahead of time before your actual wedding date. Located in downtown Santa Ana so there is street parking, but there is a small lot behind the building with only 5-6 spots.

If you're looking for truly custom clothing and an exceptional experience from start to finish, I…read morecan't recommend TruTailor Co. highly enough. I've been buying tailored suits from TruTailor Co. for several years, and every experience has been outstanding. Aaron consistently goes above and beyond to make the entire process enjoyable and effortless. From selecting the perfect fabric to choosing the buttons, lining, lapel style, and every other detail, he guides you through each step with incredible knowledge, patience, and attention to detail. I met with Aaron again yesterday to design several new suits for speaking engagements and events I have coming up in October. After losing more than 70 pounds, none of my previous suits fit anymore, so it was the perfect opportunity to build an entirely new wardrobe. As always, Aaron made the experience seamless and enjoyable. This time, I'm stepping up to their highest level of tailoring with a few AJ Custom suits--something I've been looking forward to for quite a while. The craftsmanship, personalization, and overall experience are second to none, and I couldn't be more excited to see the finished products and go through my next fitting. In a world where great customer service can be hard to find, Aaron and Joseph at TruTailor Co. continue to set the standard. If you're considering investing in a custom suit, do yourself a favor and schedule a consultation. I guarantee you will be the best dressed man in every room you walk into.

Aaron greeted me warmly when I came for a consultation and each time when I returned with my…read morehusband. TruTailor impressed me with the attention to detail and beautiful fabrics, buttons, linings, etc. The shop is elegant and tastefully decorated. At the first fitting, the jacket needed no alterations. The pants, based on personal preference needed a slight change. They were perfect at the second fitting. The shirt needed no alterations and we ordered more. We are quite pleased.

Good service, Very helpful Immediate alterations, they sell…read morequality suits and the workers meet your needs perfectly Thank you.

They have the best customer service. All of the staff seem very caring and knowledgeable. They…read morewithout a doubt have all of my alteration work. I highly recommend them to family, friends and others.

I'm sad I didn't read the most recent review but super glad I didn't get a response back after…read moredeciding to try and book her because I probably would have been out a deposit too. She basically ghosted me after the first few texts about the services she offered and the costs. It also sounds like there were other people that were treated the same way. She's obviously good at what she does but maybe a little shady. Buyer beware, I guess.

Posting a follow-up as I've received direct messages from random Yelpers over the past few months…read morestating they had similar frustrations as me or asking about my concluding experience. After continued attempts to get a hold of Angela via phone and emails, I finally tried TEXTING Angela in November. I was happy to see a text response from her! but then baffled when I read her message. I've attempted to post screenshots of the text exchange but it appears only a portion is posting. In summary, Angela stated she felt she was harassed by me and would not respond to my bullying tactics. Again, I was dumbfounded. Ultimately, she refused to return our $100 deposit and went silent on us again. In hindsight, I should have noticed that most of the Yelp reviews are over a year old. I don't see any recent reviews which should have been a red flag. I hope Angela is able to improve her operations and customer experience as she is clearly talented at taking beautiful photos.