Had the steak and shrimp. Great food at reasonable prices. Definitely making this a repeat visit.

Poor service & incompetent staff! Ordered meal for dine-in. After 20+ minutes & checking status of my order. They said they lost it! The manager, and I use the term loosel, said refunded when in fact they charged again! (Discovered next morning). Too many other options in area to consider returning! read more

I honestly feel like you can find another spot - but it will be further - my meal along w my husbands was both chicken - but fried rice w carrots - I have never had - maybe some Broccoli- but thanks again read more

See all

If you need very basic Americanized Chinese food and/or your typical "Hibachi Express" experience with the shrimp sauce, and don't want to drive far, go here. But I don't think it's a good deal anymore and that's pretty much all it was. Ever since it got on the delivery apps it has sagged, from my experience. Portions have gone down and prices up and you can't have both of those things and the food only be barely cruising by. Especially not when there's competition now. read more

It honestly could have been better. I've been to tastier places that are cheaper than this place. The employees are extremely nice which explains I gave them a 2-stars. When it comes to the food, it was bland (and I don't typically use that word). The fried rice was so salty and made with frozen vegetables, the meat wasn't marinated long enough, and the broccoli was so hard it was like chewing rocks. The only thing good that came out of it was the mushrooms and a nice to-go tupperware you can reuse. It's not worth the price, you can get tastier habachi elsewhere. read more

Tokyo Express - Japanese Near Me - Arden, North Carolina

We called in an order and when we showed up to pick it up, they didn't have any record of jt. The employee at the counter was rude and did not offer to take my order over again. He just kept asking for the order number which is not any information that I had. I was not given an order number on the phone. Update: my husband called them back and they said they did have the order and it was ready but I was already home. Too bad they couldn't have helped me while I was there. read more

Delicious food every time. Easy to order online and easy pickup. The staff is friendly.

This is a pretty good place to go if you want some quick Chinese or Japanese food. The portions are plenty and the food taste really good. Service was great. read more

My husband and I love this place! They have the best Rangoon and Lo Mein! They have fast service and delicious food!!!

Hey! There was wasabi on my food. I made a note about the allergy and it's even printed on my receipt. I cannot eat my meal now as it had come in contact with a life threatening allergen. I am very disappointed. I called the store for an opportunity for them to make it up and the overseas agent told me the phone line was out. The manager called me from his personal phone only to tell me hold on and hang up. Never called back. I've eaten here before and the food was decent but the service is terrible as there is no attention to detail and no care for the customer. read more

Tokyo Express - sushi with wasabi - Japanese Near Me - Arden, North Carolina

This place has fallen from a monthly staple for our household to a business we won't be visiting again for the foreseeable future. We were happy to find an express Japanese restaurant with quality food when we first moved into the neighborhood and this was the best we'd found since living in Charlotte 10+ years ago. Through COVID they did a great job of keeping you served while having above average practices in place to keep you, your food, and their staff healthy. Because of that we relied on them during those, "I don't feel like cooking" nights through the pandemic. Since then there has been an overall diminishing quality of food, portion size continues to shrink, prices continue to rise, and sanitation scores fall. They no longer leave the condiments, napkins, fortune cookies, etc. out for you to take and now keep them behind the counter. Their takeout pickup process has slowed down considerably from what looks to be a lack of organization and their sanitation grade has fallen to a 91. I'm pretty sure ownership or management has changed at least once over the past few years and you can tell the negative impact it has had on the operations of the restaurant . I know we'll revisit again in the future but not before giving them several months to see if they can sort things back out. read more

Im from California and was craving Asian good and since this was near I decided to try it out. First off Customer Service was not all that great. I told the lady it was my first time and she didn't recommend anything nor tell me how to order. I basically had to order blindly. Next was the food. I ordered Shumai thinking it would be authentic. The girl did tell me it wasn't handmade by them but I got it anyway. Avoid it like the plague. It was nasty and although it was filled with shrimp, it tasted like a woman hadn't showered in months. The smell and taste . We ordered the Steak and Shrimp which came with rice and broccoli. The shrimp was delicious. You get a handful of large shrimp. The steak was dry but it came with a side of Yum Yum sauce so I drowned it to help it wash down. The rice? I would avoid the rice. Please avoid the rice. We also ordered the Chicken Lo Mein which was delicious but VERY greasy. All in all there were a lot of people who ordered to go. I don't get it but maybe they know to order something better than I got. Would I go there again? Only if I was starving and hadn't eaten in a month and everything else was closed. read more

See all

I'm new to the area and was craving some crab Rangoon, egg rolls, and veggie fried rice so I thought I'd give this place a try. The shrimp sauce (AKA yum yum sauce) is EXCELLENT. The crab Rangoon is a bit too sweet for my liking and the egg rolls are more like spring rolls. The veggie fried rice is DELISH! Lots of large mushroom/broccoli/carrot pieces and the rice is cooked perfectly. read more

This is a take out Japanese express place. Align your expectations with where you are at. Some if these reviews are ridiculous. It's not Benihana. You also didn't drop Benihana type coin. And its a take out place with a few serviceable tables if you want to sit and eat your packaged food there. Its not full service or even casual service. There's no service. Get your own napkins. You're a big boy, aren't you? Their strength is hibachi. I ordered the steak hibachi and it was delicious. We also got the General Chou Chicken off the Chinese part of the menu and it was good, but again, go for the hibachi. An order of eggrolls gets you two spring roll style rolls. They were mostly rice noodles, but still yummy. Egg Drop soup was silky and smooth. And the WINNER!!! Sugar Donuts! So damn good. I also ordered a side of hibachi veggies which was seasoned zucchini, squash, and mushrooms. Delicious. And many of their entrees come with a portion of japanese sweet carrots, which are carrots boiled in sweetened water. So simple but yummy. The food came via delivery. My order was correct and due to great packaging, was spill free and still hot on a cold fall day. read more

Great place to get a large portion of excellent food at a reasonable price in Fletcher, NC. We originally saw a bad review but decided to give it a try anyway. I am glad that we did. The location is on the north/east side of New Airport Road just to the east of I-26. Traffic along the road can be busy and challenging at times so please drive carefully. It is in a building with 3 other stores, two of which are restaurants (Moe's and Jersey Mikes). There are 4 rows of parking so that should not be an issue. You enter directly in front of the counter where the menu is directly behind it on the wall. You order at the counter and they will call or name for you to pick it up The staff was friendly and nice, the price was very reasonable and the food was good. The drinks are serve-yourself to the left of the counter. There are tables and booths to the right of the counter and there is even an outside area where you could eat. We ordered Chicken teriyaki and Hibachi chicken. It came with a lot of rice and a good amount of carrots and yum-yum sauce. It was delicious. I highly recommend it to my fellow travelers. read more

See all

Reasonable price for tasty shrimp hibachi dish. Easy to order ahead and pick up. I return often. The egg rolls and cream cheese appetizers are also good. read more

Great food! I was trying to take a picture but kept eating instead it's not your usual fried rice; they give you a sauce thar tastes like honey mustard and it goes so well with everything! The chicken melted in my mouth and the shrimp was so good. I'll have to come back before I leave NC read more

Idk what happened to this place? New ownership, employees, complacency?? Been a customer since they opened. I always ordered hibachi chicken or steak. My previous visits have been awful. 1) the portions have been cut drastically. 2) the pricing has also increased substantially. 3) the meals have been cooked with no seasoning or flavor. I received plain white rice, un seasoned meat and veggies like it was cooked by teenage caucasians. Extremely subpar hibachi style meals in multiple separate occasions. Wonton soup bout they're only saving Grace read more

The BEST Japanese takeout in town! The safety protocols were top-notch! The food is always warm and quality never changes. The pricing is great and the amount of food you get is almost enough for two meals... love this place. It's a perfect quick takeout stop for those nights you don't feel like cooking. They also offer indoor seating if you prefer to dine in. read more

Very good Chinese food. Good prices and quick service. Give them a try, you'll be glad you did.

Good lord this was bad. Where do I start? This place uses apparently the same sauce on every dish depending on what section you're buying it from. Ie: teriyaki sauce, shrimp sauce, etc. Basically, everything is sweet and sugary. There's no complexity in flavor, no tang, no real heat and very little umami. I don't know who's making this food but they actually use canned carrots! That's right, the lousy canned carrots that your grandma used and tastes like candied yams are dumped up on top of your food. The hibachi style chicken bites I ordered on the side were overcooked and dry. This place will never see another dime of my money. read more

I placed an order with a wasabi food allergy. When I picked up my food there was wasabi in the container next to my wife's food. We were in a rush back home so we couldn't stop and make it better because we were already on the highway and stuck in traffic. We called them to notify the mistake as my wife is highly allergic to wasabi!! She tried eating one of the pieces that looked to have never touched to wasabi and immediately broke out in a reaction with itch throat and rashy skin... when we finally got through the phone with a manager after having to ask profusely to finally get the help we needed. He said I'll look into your order and never called us back. I will never go here because they don't take food allergies serious and can seriously hurt or kill someone!! read more

It had been a while since I've been to Tokyo Express and I remembered how good their crab meat with cream cheese were. So I went there and got some general tiso's chicken and some crab meat and cream cheese. Unfortunately the crab meat and cream cheeses had barely any cream cheese in it and it tasted like old oil. And then the sauce on the general tso's chicken was scarce. I remember this place we're being really good not sure what happened but seems like they're getting greedy like the rest of the world with their product. That's unfortunate I probably won't go there again. read more

Service was very good and fast. The orders were accurate and served piping hot. The food tasted pretty much like one would expect; neither better nor worse. Pricing was in line with competition with large serving sizes. read more

Tokyo Express - Order online or call only - Japanese Near Me - Arden, North Carolina

For the money and service, this place is hard to beat. Fresh Food that's reasonably priced! For $6.50 I can get two +meals out of one entree. Service here has always been good. There's a decent dine in area and outdoor dining area as well as clean restrooms. Plenty of parking. Never tried the sushi as it's not my thing. Crab Rangoons Hibachi vegetables Chinese donuts read more

Tokyo Express - Japanese Near Me - Arden, North Carolina

See all

Great inexpensive meal. I had this DoorDashed as I wasn't feeling well, and I was very pleased with the quality of the meal.

Tokyo Express is my go-to for Asian food. My absolute favorite is their sweet and sour chicken and crab Rangoon. Friendly staff and delicious food. You can't beat it! read more

This is my go-to for quick, fresh & delicious hibachi & Chinese food. I call ahead & it's always ready in 10 minutes. Everything I have gotten has been awesome- sesame chicken, orange peel chicken & steak hibachi. The crab rangoons were tasty & I absolutely love the steamed dumplings!!!! Get the dumplings!!! All dishes come with the yum yum style sauce. Can't wait to try different items on the menu. Highly recommend. read more

I really enjoy the food here. The employees are really nice. The decor isn't Asian at all. In this case, I don't care. The teriyaki chicken and carrots here are great. The sushi here is made to order. I can't say enough about this place. It's cheap too! For the same price as you can go to get fast food you can get a lot more food and better taste. I highly recommend this place! read more

First time and last. Ordered Chicken & steak with fried rice. Well the rice was white-chicken excessively dry-and the steak was tough! I must say the restaurant was very clean and the gentleman at the counter was very nice! read more

Got 2 orders of egg rolls and they were disgusting. Definitely store bought/ pre frozen. The inside was just mystery mush. Couldn't make out any vegetables or chicken and they tasted like old fryer oil to boot read more

My favorite place in town for Chinese is China Taste in WAVL but I no longer live on that side of town so figured I'd try a new place. I got the Pad Thai with chicken and Wonton soup. The soup was good. Broth had solid flavor and they gave me extra broth at no charge. I got the Pad Thai to try something different. I usually go with Hibachi dishes or boneless spare ribs which they don't offer. The Pad too me didn't have much flavor and mostly tasted like fish sauce. Whatever else was in the sauce was thick and muddy flavored The chicken wasn't that great either. The location is clean inside and people are nice. I guess for basic Chinese food it will do. read more

We recently came in on Mother's Day for 5 combo and hibachi steak. We have gone here many times but the last two times we were disappointed. The Rangoon was reheated and tough. You could tell it wasn't fresh. The portions have decreased, food was cold! This place was good when it opened but is on the decline in product. Won't be back. read more

LIVE BEETLES IN FOOD. My girlfriend ordered pad thai from this place today and was horrified to discover that there were live beetles crawling out of it. They were just small enough that she hadn't noticed them while initially eating, but big enough and real enough that she threw up at the thought she probably consumed some. Absolutely reprehensible. She counted at least 5. I suppose it goes without saying, but don't go here. read more

This place is solid. I have to laugh at the handful of bad reviews because of the way they're written. Look, this is a hibachi fast food spot. These reviews on Thai and Chinese dishes not meeting what seems to be very high expectations are lost on me. I'm no cartographer but I'm pretty sure Tokyo is in JAPAN, not Thailand or China. I get it, if it's on the menu it should be good; but, I'm reviewing a hibachi spot and I'm telling you, this is a good spot. Go get you a combo or teriyaki steak or chicken for $10ish that most people won't be able to finish but I smash completely every time because I love fast food Japanese. Don't bore me with sitting next to 8 strangers, 4 of which are having a birthday, 2 that won't shut up about how good the shrimp sauce is and one morbidly obese dude that has never missed a shrimp toss in his life. I don't want to know these people and I surely don't want to pay $25 for that entertaining experience/person. Just give me the food I love for $10 and let me sit down to eat it or carry it back to my home. I'll take Tokyo Express any day. See y'all soon. read more

We started coming here a few months ago and i have no complaints. Our food is always hot and doesn't take long. We have yet to have a bad experience or a messed up order! read more

We had visited once before and been disappointed. After two years, we decided enough time had passed to give it a second chance. Wow. Still bad. Chinese food ~ barely. Seasonings are "clunky" and just don't impart true Asian flavors. Meat is fatty and tasteless. Veggies were old and over-cooked. Go-with fried rice and "yum yum" shrimp sauce were fine, but not particularly noteworthy. When a place is in a prime location, there's really no excuse for bad product. Somebody must like something there, though, as they are still open for business.... It's just not us. read more

Excellent food for a fair price. The combination meals are very tasty with generous portions.

I had low expectations but this place is great. Big portions, fresh food, I will certainly go back. My wife got the sesame chicken, I got the general Taos. We also got egg rolls (really spring rolls) and crab Rangoon. We will be back. read more

If you're just looking to satisfy your hunger than this a great place to eat. If you're looking for good food and a great experience... well I would choose somewhere else. The sushi was terrible. No flavor. Comes out looking like you just bought it at Ingles grocery store. The actual food was alright, it comes out hot and fresh looking but lacks flavor. I'm happy that the meal comes with the shrimp sauce because that's what saved the whole meal. Won't be back. read more

Tokyo Express - Japanese Near Me - Arden, North Carolina

See all