The food was really good, I like the pastrami the best, the lady was really nice, I didn't have to wait to long

I just want to give a shoutout to Lisa at Togo's. She's been there for 17 years, and every time I get a sandwich from her, it's always top-notch--packed with just the right amount of meat and veggies. I know some people think she's a bit tough, but she's always been really nice to me. And honestly, I don't think I would want a sandwich unless she made it. !! read more

TOGO'S Sandwiches - California club toasted with cheese add olives and jalapeños - Sandwiches Near Me - Sonora, California

Jeanette had great customer service and went above and beyond with her sandwich making and was cheery and friendly! Food was great too!

While visiting around the Sonora/Twain Harte area me & a rather large group came to togo's for something to eat. This was probably one of the worst experiences I've had because I felt like I wasn't listened to at all. The older lady making my sandwich didn't listen and added stuff I didn't want which was fine I'm not upset about that. The service was extremely frustrating because the older man treated everyone with kindness but my boyfriend and I, mind you we all came in the same group. After one of my friends ordered we were literally standing in line and he helps someone else and completely ignored us!! I'm not talking about not seeing us, I'm talking about going out of his way to ignore us. When he talked to us and rang us up he acted completely different and not friendly at all. read more

The new girl on the weekend sucks she just throws your condiments on your sandwich and calls it good, there is barely any meat on it there's a reason why I go to you guys instead of subway so maybe you should retrain that new girl she was there Sunday at around 2:00 it was all bread so I had to come home and put what condiments and what meat I had on New pieces of bread read more

Years ago, there was a Togos by where I worked in the Bay Area. I loved it! And I ate at the one in Stockton a few times. I also liked them. But today I ate at the one in Sonora and I could not be more disappointed. The place had no booths. Just some rickety chais at cheap tables. I ordered the Roast Beef (#7). There was nothing a boot it that was good. The Beef I would rate at 5 (scale of 1-10) whereas I remember it being outstanding previously. Just kind of okay. I ordered it hot. It was barely warm, The Bread was the worse thing though. It had no taste. It was indescribably poor. The bread use to be one of the best things about their sandwiches! It is unbelievable that anyone would get rid of good bread to serve this truly tasteless "bread". Service was passable but not good. The sandwich cost as much as I could get a very good hamburger plus an endless supply of fries plus a salad plus a drink and be given good service sitting in a booth at another well known chain. And to add insult to injury, this restaurant charged me 50 cents for a cup of water (She rang it up as "au jus" and told me that was for water). No one does that! So needless to say, my memories of a really great sandwich were met with disappointment today. No longer great, not even good. I don't know what had happened to this chain, but this place is not worth going to again. read more

Super friendly and great food. The Owners must be great to work for as the same core employees are there year after year. Take the 1* complaints with a grain of salt. I've eaten there every week for years. Maybe these bellyachers walk in there with their BAD attitude and unreasonable expectations. Don't get me started on how disgusting some people are behaving lately. Cyril. read more

This is for the service. It would have been a 5 but the manager was calling the prep/cook and she was in tears. Someone is watching everyone on a remote camera! I know they are taking phone orders too. I can advocate for myself if I need to urge someone to wait on me. Good mature help is hard to find. Try using positive reinforcement with this one. She's nice and perhaps a little sensitive. That's a good thing. Be more concerned with the employees when they're rude. I had no issue waiting. And, it was creepy to think I was being watched remotely. I don't really like that. I'm not sure I will be back for that reason alone but it isn't because of your employees. They were nice. You should also post a sign if you are going to watch people on camera. read more

Worst sandwich I have ever had. Mostly bread. No care in the preparation. Do not waste your money.

Food = 2 stars Staff= 0 stars Slower than molasses and not especially friendly. I understand that you are busy so hire more staff. Run it like the other togos - 2 people making sandwiches and 1 running the register. That seems to work for all the other togos read more

I'm surprised that have not fired Lisa that works there. She is the absolute worse most nasty worker they have there. I asked if I can get a chicken salad sandwich made they have on their menu and Lisa rolled her eyes at me and give me dirty looks. I have news for you Lisa if you do not like your job and can't be polite to customers that are paying you what you're suppose to do you need to quit it's that simple. Wake up and open your eyes Sonora togos you're going to loose a lot of business if you don't take action and deal WITH HER. Period. I will never eat here again. LISA kiss my ass :) read more

I wish I could put no stars the employees are rude Lisa being the worst. But last night we went there and I got a asain salad. Well there was a big piece of metal I don't know what in my salad I looked like a nail. We called them and we were told someone will call us back when we asked for corporates number. Anyway a guy called back named Jeff he offered us more food over and over. Uummm no buddy I do not want anymore of ur nail salad REALLY. He didn't seem to worried about the situation. I DO NOT RECOMMEND THIS PLACE TO ANYONE RUDE SERVICE DIRTY PLACE AND NAIL SALAD. I will post pics if I can figure out how read more

TOGO'S Sandwiches - Sandwiches Near Me - Sonora, California

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Paid $16 bucks for pastrami melt with the works. Lady microwaved it, they used to toast it because it makes it crunchy and melts the cheese just right. This was warm but so soft that the cheese was melted to smithereens. Could barely detect it and the thousand island. I asked for pepproncini, got a half of a pepper on a 12 inch sandwich. There's more but I can't continue. Not so great. read more

Super rude. I'm from out of town and me and my husband were just stopping through and saw that our favorite sandwich shop was here. But this one is the worst! Normally they just ask for your phone number for the rewards, but she didn't even ask, I had to. and when I asked if she could take my phone number and she was so rude and said no you have to use the app, so I got my app out to do it that way and she said "it doesn't work that fast" so my husband just told her nevermind and she continued to be so rude. We love Togo's sandwiches but we will not be coming back to this location due to customer service. She Also ignored us while she argued with her coworker about using our phone number for the rewards. Our Togo's in Modesto ALWAYS asks us for a phone number. read more

Call ahead and have your sandwich ready.  We hit this place with a big group and it took a while.  Staff had a good attitude and the food is fresh.  Out favorites are a 24 on sourdough and a 9 on white.  If you take your food to go....there is no tax unless you take chips and a drink (snack tax)!  Always looking to save a little. read more

TOGO'S Sandwiches - Sandwiches Near Me - Sonora, California

The sandwiches are great but the app sucks royally. Why have an order ahead app when it dont matter cause theyre not gonna make it till ya get there anyway. Your gonna wait, period. Thats assuming the order goes thru in the first place. The folks behind the counter are freindly enough but of the three times ive ordered on the app all three times when i got there a half hour later im told yeah, we just got your order itll be a few. Every time. And if theres a cust ahead of ya you get to wait to ask about your order that you placed ahead of time to avoid this exact situation. read more

My coworkers and I usually have a lovely experience with this Togo's but today there was a girl there who just had the worst attitude. The computer said "Carly" or "Carla" for the cashier but I couldn't see. She was a shorter girl and was wearing a grey Togo's shirt but not a name badge. She rolled her eyes and unenthusiastically took our order. When my mom asked for her sandwich toasted, the girl literally ignored and went to grab bread and came back and my mom had to say it again for her to say "Okay". Once she finished our sandwiches, she rang us up without even asking if we had Togo rewards and I told her that I had rewards and she said "I will have to void everything out and start all over" and my mom said no because we already had waited for 10+ minutes to even place our order. Idk what was going on with this girl but if you're not having a good day, just call in sick or leave early or something. Your coworkers and customers should not have to suffer the consequences of your bad attitude. read more

Fuck subway bruh this sandwich that I'm eating right now smacks!! Girl in there hooked it up and made my sandwich bomb!! Y'all sleepin on Togo's fr y'all spending 10 something on a meal at McDonald's but y'all can really be eating at Togo's js! read more

Two nice young men were making the sandwiches while we were there on Sunday 8/3/14. Both were very engaging and made two great sandwiches. I ordered my typical regular sized turkey/cheese on sourdough toasted and loaded w/ all the veggies, mustard, and blk pepper. The guy put the right amount of blk pepper on my sandwich- I love that stuff!! My boyfriend ordered the reuben on white- not toasted but he wished it would have been- there's always next time. Remember to check-in on yelp before ordering so you can take advantage of the free soda. Nice outdoor seating options, the bathroom door wasn't locking properly- hopefully that will be fixed asap- it was clean. read more

Went in today to get some dinner early. First off there is no signage on the door in regards to Covid mask rules. Today it was changed for EVERYONE to wear at ALL indoor operations. I was wearing mine. The kid behind the counter was NOT wearing one and neither was the lady who poked her head out from the back. ALL FOOD WORKERS SHOULD BE WEARING MASKS AT ALL TIMES. THEY ARE BUSTING OSHA & STATE RULES. Got my food and left as soon as possible. Another gal wearing a mask went in after me, took one look, then left. read more

We stopped by here to get sandwiches since Togos has the best pastrami sandwiches. The bread is fresh and soft and not airy like other places. The service fast and friendly. We would return if ever in the area. read more

I have read some of the reviews and i have never had any issues ever when i have ordered or eaten there. Servers were nice quick got my order correct. I am truly sorry for those of you that didn't have my experience. But I would recommend them 100%. read more

When we head up to see a play in Sonora or go up to Pinecrest for a weekend away, we enjoy dropping by and getting Togo's for dinner (and lunch the next day). We went up on Saturday (9/1/18), and it wasn't as awesome of a visit as usual. They were running very slowly this time and customer service was lacking a bit. The sandwiches were still really good (though I will say the water had a funny extra flavor to it). Still a fan of Togo's, they were just having an off day I guess (I hope). read more

First time I went here, I got a pastrami sandwich. The bread was stale. I love Togo's so I gave this place another try. Service is not so great, but the Asian chicken wrap was 5 stars. The wrap was fresh, and the veggies inside were crispy. Will def be back for more wraps! read more

Turkey and avocado on wheat, $8.75 for the large. The whole wheat roll was not very good and that overwhelmed whatever else was going on. Next time - back to the pastrami Reuben on white. read more

Great sandwiches, great employees. The owners are super nice. 100% better than the pedo-ring run Subway. Love it here.

So I placed my order online through Yelp and it said you can do curbside pickup due to Covid. My receipt said call the number when you arrive and someone will come out to your car. When I arrived, I called and the woman on the phone was so rude to me. She told me my order wasn't curbside and I would have to come inside. She didn't even offer to come out. And the place was packed, no one was social distancing. When I went up to the counter to get my order she then explained to me in front of everyone loudly how to order correctly. I told her it wasn't a problem and I left. When I got home my order was wrong. I didn't even get the right sandwich after all that. I wasn't going to complain about the curbside mix up but than when I saw I had the wrong sandwich I decided to post this. Please have better customer service. If someone doesn't order correctly even though I just followed the prompts online, you can still take the initiative to come out to someone's car. Especially during a pandemic. read more

Nice friendly service but the sandwiches don't have as much meat and cheese like they used to. We ordered the daily special and the roast beef was very light but it was loaded with mayo and lettuce. I think they cut back on the protein to save money and charge a better price for the special. The ladies were so sweet and friendly helping us and even thanked us as we left after eating. Liked the new soda machine. read more

Thursday 6/05/2020 walked into Sonora Togo's wearing my mask. Noticed the two sandwich makers and their manager (all three) were NOT wearing masks and talking over the food they were preparing. I walked out as both my wife and I are at risk seniors. Seems not correct the people preparing food are not wearing masks during this Covid-19 pandemic. Even Wendy's Sonora wears masks. If could give a minus 5 rating then would do so. -Bill read more

I am very picky about what goes on my sandwich and how much goes on it. Lisa did a great job of putting it all together, and it was delicious! She was very nice even when I had to have her repeat herself a few times ( I have a slight hearing problem and the music is kind of loud). I'll be back when I have a sandwich craving! read more

Customer service at this location is what gives this place a 1 star rating. We are not from the area however are often up here. This is our second time in and both times been met with staff lacking in satisfactory customer service. They make sandwiches to order and you can pick what you want on your sandwich. My husband went in to order and the server helping him rushed his order, spoke way to fast and did not give him the opportunity to ask for everything he wanted on his sandwich before pushing him off to the teller to pay and began helping another customer. I get it its lunch time you guys are busy, however when a guest knows what they want on their sandwich. Allowing them the extra minute to tell you they want cheese and more than just lettuce before you slather on mayo and mustard after being told he wanted mayo and light mustard, then slapping on his meat and abruptly telling him where to pay all with an attitude is not acceptable. You work in the food industry and in customer service, I did too and I can tell you no matter how busy you are that is not how you treat a customer. Especially when this is the field of workers pushing for $15+ an hour pay. It needs to be shown that you deserve that pay to make me want to pay more for my food to compensate for your wage increase and this restaurant has been a fine example of me not wanting to pay for a sandwich I am not going to like when I lave because staff is in too much of a hurry and wants to get me out the door. I would rather wait a few extra minutes in line and know that I will leave with the sandwich I want. read more

Dirty sandwich place. The soda tastes bad. The employees are dirtier than most construction workers after a hard days work. The music is so loud you have to repeat your order many times. It is really hard for them to make your order right. I love togos but hate this location. Go anywhere else! read more

Consistent horrible customer service. I'm not sure why 'lisa' still works there she is hands down one of the rudest individuals I have ever met every time I come in she's got the worst attitude she clearly hates her job. Today she was training someone and was pretty much letting him drown and by her not helping in any way I stood in a line of only 5 people for 30 minutes. Then on top of it she didn't even make my sandwich the right way. Overall she makes going there a bad experience. read more

We stopped by here during lunch hour. The staff was wonderful and the sandwiches were awesome! I love the roast beef with au jus on Parmesan bread. read more

Clean and quick service. Plenty of parking available. Great sandwich. Will definitely be back.

I worked at Togo's number two so I always like to go into these and see what's changed. (a lot has changed btw) This branch served up some great sandwiches, custom made to our order. It's easy to find and there is plenty of parking. read more

First off, I called our local Togos to see if they are participating in the $5 wrap special and the lady that answered the phone was rude and just said no (disappointed that our Togos isn't participating in this, I would have spent a fortune and my daughter and I would have gone a bunch of times!) But that didn't detere us, it's a hit and miss (mostly miss) there but we risked it. Too bad. Just went there (6:30pm) on a Sunday night. There was one person in front of us and two people working. When me and my daughter first walked in, none of the two women acknowledged us. Then after waiting around 7 or 8 minutes of completely being ignored we left and went to Subway. The two ladies that were working looked dirty and we oblivious and inconsiderate of the waiting customers. VERY VERY DISAPPOINTING. Wont go back! read more

I wish I could give them NO stars :( The owner has chosen to lower the standards of Togo's! Green roast beef, AND Frozen bread!! Yumm-O. I have been going to Togo's in Santa Clara since I have been old enough to eat lol. I am so upset that my local Togo's is disgusting! Complained to Corporate and no response. We are screwed because the nearest Togo's is 60 miles away. I will never go back to this one unless I get a personal phone call telling me that they changed the nasty roast beef! read more

The food was bland and mediocre. The water tasted of mildew and made me wonder how often the dispenser is cleaned. The staff were so mean to each other that I couldn't wait to get out if there. Would not go back. read more

My daughter got married at Union Hill Inn on December 3, 2016 and we used Togo's Sonora for lunch prior to the wedding! The actual owners delivered the food, the food was fresh, tasted GREAT! The owners were very friendly and courteous, thanks again for your GREAT service and food! read more