I had trouble with my Fujitsu Mini split Heater /Air conditioner. The plumber who installed it…read morebaled on me I called Frank " The Furnace Guy". He came over the next day. did an outstanding job identifying the problem and fixing it. Very impressed with him and his work. Cost was very reasonable. You will not go wrong with hiring The Furnace Guy

We are new to the area and never had a mini-split unit. We called The Furnace Guy. Very quick…read moreresponse. Very professional. Great communication. Got our job scheduled in a week! Did a fabulous job and was very helpful and knowledgeable. We encourage you to use The Furnace Guy. You WON'T be sorry. Thanks to Frank and his excellent service!!!

The owner of the company actually called me back on a request for service on my mini-split. He was…read morevery straight forward and informative. Basically, he told me he would come out but I would be wasting my money because everything was working great and the only thing he would be doing is wash the filters which I already had done. Very honest and it's a pleasure to recommend him for hvac service even though he never came out to my house. Very honest interaction which is rare and greatly appreciated.

Jim is absolutely the best HVAC contractor I've ever had the pleasure to do business with. He is…read moreskilled, and always available to help when I reach out to him. Last summer he resolved a flooding problem in my HVAC room by hooking up a pump to allow the AC runoff to divert into my sewer line. Problem totally solved at a surprisingly low cost. Ken Latour

Downeast is a great pick if you're looking for a response, reliable, customer-first experience!…read more They did a great job working up a quote over phone/text because that was easier for me. They worked around a difficult schedule and even went the extra mile to fix something unrelated to their job. Don't overthink it -- go with Downeast!

Requested to have 2 existing outdoor outlets to be replaced and they quoted me with a cost of…read more575.00 That quote is not just unreasonable it's more than double what other company's would charge .

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

So as a widower whose wife used to handle the utilities I feel really taken advantage of by Eastern…read morePropane. I hate bills so I did a pre-buy in June for 2.05, paid in full. Then in July the association got an offer of 1.94 on a prebuy from Eastern. Since I had not signed the original contract they honored the price, but were really vague about how the credit would be applied and refused to mail me a check for the difference. If Mr Clement and Eastern need my $102 that bad u feel sorry for them. BUT IT GETS BETTER..,actually worse. Dead River approaches the association and offers 1.79 a gallon. This is a warning to read the prebuy contract(who does really)with Eastern. In a rude way I was told you're locked in...nothing we can do. Plus "we don't know how Dead River is doing it. Really. Either Dead River is a much smarter more efficient company, or Eastern essentially said too bad dummy. Great way to build a customer base. BUT WAIT I said that I wasn't feeling very warm and fuzzy with Eastern so I asked what happens if there is a balance at the end of the season. Now bare in mind I had already told the girl I would no longer be a customer next year. She said we will apply it to next year, but if I insisted they charge a .50 per gallon fee. So something I paid for gets docked for what? Greed I guess. So stay away from Eastern, cash...not the customer...is king.

This is a buyer beware. We have two large propane tanks. The only item we run off those propane…read moretanks as our generator. I was billed on January 16 for $758 because they filled both tanks then I get a bill today for $320 I know they haven't been back to refill so when I called it's because I didn't meet the quota of 190 gallons in the previous year so they pick a random number and charge you that, when I called she said it's in your contract which by the way I got in 2014. She sent the contract to me nowhere in there does it say specifically how many gallons you need to get per size of your tank per year to avoid this number that they pick out of the blue because that's also not written down in the contract. So beware they can pick numbers whatever numbers they want because they don't have a chart that says if your tank is this much, you must fill this much to avoid the rental charge. It's a really shitty company to deal with they just give you nothing but the OK sorry ma'am sorry ma'am, and they try to say that it's in their contract and their contract is so obtuse. It makes no sense! if you are considering getting a propane company make sure you ask about their rental fee if you don't get enough gallons. they don't know what they're talking about and they can't give you a concrete number don't use Eastern propane you'll be sorry.

HomeWiz personnel arrived on-time with a polite, professional and direct approach for evaluating…read moreand repairing my Casablanca ceiling fan. HomeWiz provided regular updates to the work as it progressed which involved a novel solution for OEM parts that are no longer available. Implementing the solution (retrofitting "halo" lighting with LED) took some time but the results were worth the wait.

We needed to add a plug up the wall and connect it to the plug below for our TV to avoid the wires…read morehanging down. Their estimate was for over $800 and claimed it would take between two and three hours. This was clearly misleading and over charging for a simple task. The project took about an hour. And that was with them running out to Ace to get the parts. I will not be recommending them to anyone.

Beware of the lack of pricing transparency!! We specifically asked about the cost of disconnecting…read morea sink before scheduling and were told they couldn't provide an estimate over the phone. The only fee mentioned was a $99 assessment fee that would be waived if we approved the work. We were charged $300 (!!!) for disconnecting a sink that took a total of 15 minutes. We were later told "whoops we forgot to mention it" and "it's their minimum fee." If there's a $300 minimum charge for a stupid simple job customers should be told upfront. You can decide if you want to do business with a company like this

Incredibly fair people. Great experiences both time we had…read morethem come out this year (separate issues). Our Auntie was very happy with them as well!

Absolutely appalling customer service. We waited weeks for a service call only to have them come…read moreout, not fix the problem and then ghost us for over two weeks. Should not have to call daily to get a date to have a job completed that they didn't fix the first time around.

Alex from Garrett Pillsbury just finished an appointment at our home. We asked that he service our…read morecentral air conditioner. While conducting his inspection, he discovered that one of the cellar vents was wired incorrectly and made the necessary repairs. He then went on to clean the fins on the central air conditioner. Alex was very professional and a genuinely nice person. We just found a new company to do business with in the future. Thank you very much

OUTSTANDING !!!!!! I reached out to discuss the service needed (sump pump installation) , and was…read morecontacted by someone in less than 30 minutes, and they provided us with an estimate for the project. They arrived on time and were incredibly helpful with explaining what they were doing. The job was completed quickly and done well. After the job was completed we had a question, and once again they responded quickly and gave us the resolution we needed. I highly recommend this company and if needed will use their services again.

Everything with this service was great . Communication ,…read moretimeliness and quality of service and pricing . Highly recommend .