1. Ross Tech 360

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Biddeford, ME

Updated 2 months ago

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3 hours

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100%

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5 months ago

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2 years ago

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Dom A.

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1 year ago

Dom did a great job. Professional, polite and thorough. With the best price of all the quotes I got.

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Ask the Community - Ross Tech 360

Gammon’s Heating & Cooling - Special offer

Gammon’s Heating & Cooling

(10 reviews)

Our recent annual maintenance service with Gammon's Heating & Cooling was an excellent experience,…read morethanks to technicians Tyler and Aaron. Their technical proficiency was evident throughout the visit. They serviced our nine wall units and two outdoor condensing units with care, attention to detail, and a clear commitment to doing the job correctly. Although our heat pumps were originally purchased and installed by Gammon's, this was our first full annual maintenance under their service program. We had expected the work to occur in early fall or mid‑winter, but due to a high volume of emergency heating calls, the company requested that we defer to spring. While the delay was understandable, it highlighted the importance of strong scheduling and dispatch coordination. During the visit, Tyler and Aaron identified several condensate drains that had not yet been tied into the sewer system and completed that final installation step. This proactive work likely prevented future moisture‑related damage to walls or flooring, and we are grateful for their diligence. Their problem‑solving skills, tenacity, and customer‑focused approach stood out and gave us confidence in the long‑term reliability of our equipment. We did choose to upgrade to a more comprehensive maintenance plan and look forward to having our annual service scheduled just ahead of the winter heating season. We recommend Gammon's Heating & Cooling and believe the company delivers strong technical service. One area of opportunity is dispatching and scheduling. It would be helpful for dispatch to confirm the number of units at a customer's home, understand where equipment is located, and estimate the appropriate number of technicians needed. Additionally, providing more accurate arrival windows--or proactive updates when schedules shift--would help customers avoid waiting longer than expected. Overall, the quality of the technicians' work was excellent, and with some refinements to scheduling and communication, the customer experience could be even stronger. We look forward to their handyman sheet rocker coming to patch and match wall section removed and their electrician coming to correct ground fault circuit that appears to be missing a neutral wire.

Greedy. They followed with me over the phone and got all their details and suddenly their was no…read moremore openings during regular working hours. She pressed that they can only service during overtime hours for the rest of the week.

Haley's Metal Shop Inc - Geothermal heat pumps

Haley's Metal Shop Inc

(3 reviews)

Haley's Metal Shop is a business that strives to provide excellent service and complete customer…read moresatisfaction at a fair price. Haley's Metal Shop, Vice President, Matt Haley personally ensures that Haley's Metal Shop exceeds their customer's expectations. If an issue does arise, you can count on Haley's to bend over backwards to make things right. Haley's Metal Shop was recommended to me by a neighbor and it is with great confidence that I would like to recommend them to you. Look no further, Haley's stands above the crowd.

My husband who had Alzheimers and myself limited to a wheelchair needed to replace our Central Air…read moresystem. I called Haley's because I like to go local when possible. We did NOT have a good experience. Their communication skills were a -10. They replaced our system with one that has a filter somewhere up in the attic rather than in the hallway ceiling where the old one was. They never informed us until they had to return because they left us with no paperwork and when I asked about filters. They had to return 3 times as we needed instructions that we were not given. I asked about heat pumps while they were here and was told our system did not accommodate them. Never were we asked if we wanted heat pumps before I enquired. Then recently on of the contractors I had fiving me estimates to put in heat pumps asked why they were not put in with the air conditioner unit was installed. He could not believe it was not discussed with us at the beginning of the project. I recently lost my husband and feel we were very much taken advantage of. I plan to consult a lawyer. I do not recommend this company at all. A representative came by and while very nice all he offered was an aplogy and informed me to have the unit fixed to use the existing would cut down on efficiency and air quality. He also told me I needed to replace the filtwr every six months which no one bothered to tell me at installation. He did offer to give me an estimate for the pumps but there is no way anyone from Haley's is working in anything in my home. His parting comment was that I signed the contract so that was that. I am hoping the court will award me the extra $5000 that this is going to cost me now. Boo on Haleys.

Ross Tech 360 - hvac - Updated November 2026

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