What a great experience. My chimney cap/chimney crumbled. They came out first warm day and did the…read morework. Arrived on time, stuck to estimate, and cleaned up agter themselves. Not to mention that they were really great people. Highly recommend!

I am writing this to share a concern regarding their service. In an attempt to resolve a water leak…read morein my basement, Saint Nick's sealed one of my two chimney flues using two bricks and sealant. One flue went to my stove in my front room, the other to my furnace. Neither it appears, was a solid choice. I've never had anyone else work on my chimney. While the intent was to stop water entry, sealing a flue is a safety concern that I had to have addressed after a second professional inspection identified the issue. Blocking a ventilation source with masonry and sealant is not a standard solution for a drainage problem and created a hazard I was not expecting. I am sharing this so other homeowners know to verify that any repairs to their chimney or flues maintain proper safety and ventilation. I would recommend getting a second opinion on any structural "fixes" involving your flues to ensure the home remains safe.

Excellent service and good advice for future work he recommended. I felt comfortable asking…read morequestions and I know he was concerned about the quality of work he completed. Polite, knowledgeable, and fair. I highly recommend him.

Eben is a rock star! He is a small company. His dad was a sweep and you can see the years of…read moreexperience immediately. He patiently and completely explains your chimney issues. Gives you options if repairs are needed and is very respectful of your pocketbook. His presentation is unforgettable and his efficient work gets things accomplished quickly and cleanly! He provides you with digital pictures of his work before and after to help you appreciate the value of his work. I highly recommend this very knowledgeable sweep.

I had an appointment scheduled for 9:00-10:00 AM and received a text message at 7:30 that they…read morecouldn't make it because they had to meet the fire department at an active chimney fire. It doesn't seem plausible to me that it would be necessary for them to be there since the fire department would be too busy dealing with a fire to talk to them. I realize that going to a fire is far more exciting than meeting with a prospective client. These last minute cancellations have happened to me twice before with other companies I have made appointments with in the past year. It must be clearly understood by the managers of these companies that people often times have to take time off from work and deal with other inconveniences to meet with workmen and last minute cancellations are unacceptable. You only get one chance with me. Next time I will reschedule and purposely miss the appointment and let them know what it's like to have someone waste your time.

Josh came out to my house to repair some storm damage to my chimney. He was so great to work with…read moreand I am so happy with the work he did. I highly recommend this company! Izie

This is our second season with a wood stove. Two gentlemen came over to evaluate whether or not the…read morechimney needed cleaning. They came in, laid down a drop cloth and got right to business. All my questions were answered respectfully!! They determined that the chimney didn't need cleaning, charged a very small fee and left. As a retired couple, it felt nice to deal with an honest company who wasn't trying to take us for an extra buck!!

I requested a basic chimney sweep, which they performed without issue. However, customer service…read moreleaves something to be desired. Both the person performing the chimney sweep and the person whom I paid the bill for over the phone were really rude for no apparent reason. I have no other chimney service to compare them to in regard to quality of job performed so I can't say they are better or worse than anyone else. However, I do know I will not contact them in the future just due to the fact they were so disrespectful.

Black Cat answered my inquiry and scheduled a service promptly, and Greg, who cleaned our…read morefireplace-stove inset chimney, was on time, personable and knowledgeable. We will book them again next time!

Gary and his son were very reliable even during their busy busy season. I recommend them highlyread more

They were right on time to do my chimney liner & only took half an hour. Paul, Keith & crew were…read moreamazing & did an excellent job,

Paul is very professional, caring, honest. and a man of integrity.. He was on time, and his staff…read morewas professional and finished in the time that they said they would be. Paul responds in a timely manner without any wait time or unanswered questions. I would recommend Pickett Chimney service over anyone. Louise Moses

Trent and Ryan were FANTASTIC! This company is the only company I will use in the future! After 40…read moreyears and many chimney sweep companies, I have found the VERY BEST! Courteous, knowledgeable and very honest. They were prompt for the scheduled appointment and professional. I am now on their annual cleaning schedule and couldn't be more happy.

If you want an installer who does whatever they want and only cares about getting in and out,…read moreregardless of the corners cut to get there. Made install decisions without our ok and we were stuck with them. No communication Do not use this Frechette Chimney! Go the guy in Kennebunk.

OUTSTANDING !!!!!! I reached out to discuss the service needed (sump pump installation) , and was…read morecontacted by someone in less than 30 minutes, and they provided us with an estimate for the project. They arrived on time and were incredibly helpful with explaining what they were doing. The job was completed quickly and done well. After the job was completed we had a question, and once again they responded quickly and gave us the resolution we needed. I highly recommend this company and if needed will use their services again.

Everything with this service was great . Communication ,…read moretimeliness and quality of service and pricing . Highly recommend .