Monthly subscription is a predatory scam. There is no confirmation email or follow up information…read moreon purpose so people forget. Then there is no option to cancel online. I will notify the Attorney General's office as this likely violates new laws on monthly subscriptions.

I pay a monthly subscription service to make sure people can come out when I need it. They sent an…read moreelectrician to fix something that was specifically for someone with HVAC knowledge, so now I have to pay for two visits.

I had a job scheduled with this company 9/22/24 in the amount of, $6,338.17. Sept 19, 2024 the…read moreoffice sent me a contract in an email that requested a pay the deposit of $2,112. The contract also stated that if I paid cash for the whole job I'd save $347.46. I like saving money so I sent the required deposit of, $2,112 using my, ATM card which is considered cash. Shortly after a Mainely Plumbing staff member emailed me stating "the atm card does not qualify me for the above discount". I wrote back that the atm card is cash, it's not a credit card. The employee stated back "an atm card acts like a credit card and they get charged a fee for the transaction". I went to my bank and they stated "there is no transaction charge to a business when they receive payments via ATM cards". Mainely Plumbing insisted otherwise so I cancelled the job on the same day I received the contract 9/19/24 and requested they return my deposit. I sent two emails since I had cancelled asking "when should I be expecting the refund" and no one has replied. As of 9/30/24 I still have not received my deposit back and I've had to file a complaint with my bank.

This company came to my mothers house and spent most of their time talking on cell phones in the…read moredriveway. They told her they didn't have the right things to do the job, but assured her they would come back with them. No one ever came back, so she called and had to leave a message and no one will get back to her. It was 145.00 for them to show up and do nothing and then not follow up or even call. She will not be calling them again. She's 77 years old and doesn't need this crap. Do not recommend. 145.00 wasted.

ASK mechanical has great communication and was able to service my furnace in a timely manner. Their…read morepricing was adequate and the servicer provided pictures and an update after the servicing. I will plan to use them again in the future.

Ask mechanical installed a new boiler for me. Anthony was very good at communicating throughout the…read moreentire process. Anthony is knowledgeable and will make sure the job is done right. Even helped me troubleshoot a unforeseen technical issue with my existing Nest thermostats on a Saturday.

They were great and replaced my hot water heater in under 3 hours. Best part, they took the old…read moreone away. I didn't have to be a current customer to receive help like with so many other local plumbing companies. I called in the afternoon and they were there the next day. Thankfully they had the foresight to bring a brand new hot water heater with them. I will definitely call them for and future needs. Thank you!

Huge shoutout to Patrick! Our water kept going cold after just a few minutes, so we called around…read moreto a few plumbers in town. Surprisingly, only two companies even picked up -- AT Plumbing and another place that wanted to charge an outrageous service fee just to provide a quote. AT Plumbing also had a fee, but it was much more reasonable. Patrick showed up within a few days, right on time, and got straight to work. He kept me updated throughout, called to explain everything in detail, and provided an invoice with a clear breakdown of the work done. The professionalism and service from AT Plumbing were top-notch, and I'd absolutely call them again.

Jeff is a good guy and a great professional plumber…read more Knowledgeable,thorough and neat. As the old Maine expression goes, "finestkind " none finer !

I got hold of this company on a Wednesday late afternoon and my problem was solved by Friday…read moremorning. Reliable. Quick to respond and very efficient. I have already booked them to come back and fix my bathroom faucet. Highly recommend.

Although I chose not to move forward with the job. (More money than I expected due to the issues at…read morehand. However both men that came to the house were on time, professional and courteous. Heritage appears to be a class outfit

My water heater needed replacing. My last one was old and the showers wouldn't stay hot very long…read more I went to Home Depot who contracted them to install it. They contacted me right away. They were very professional and friendly. The quote was a little on the pricy side but they explained what was needed to bring my place to code and how the last plumber cut corners. They did an amazing job with the add ons and it worked great. I noticed a discrepancy in my bill and they fixed it right away which shaved off $300. No arguments. I recently received a follow up call from my city inspector. I didn't realize Maine law requires inspection of heater installations. Last plumber neglected to do this. The guy who came over to inspect the heater said it was premium work and explained that the next replacement should be a quicker install and less expensive because it was done correctly. My water has never been this hot. I would use them again.