They installed my hybrid water heater recently and did a great job. I had them do the plumbing for…read moremy new addition and bathroom too. They were professional and were great with communicating updates along the way. Have recommended them to my neighbors and friends.

EXCELLENT COMPANY! My Rinnai hot water heater wasn't working. After waiting 4 hours for another…read moreplumber who didn't show up, I called Katahdin Plumbing. They reacted with urgency, answered all questions, and came out right away. Jimmy was the plumber that came out to help. He was professional, really cared about getting us taken care of, had an amazing personality, and really knew his stuff. A very stressful situation was made so much better because of Jimmy's approach. Thank you so much to Jimmy and all of the Katahdin team for the swift response and impeccable customer care. I will only use them for my plumbing needs from now on.

Update: I called pine state and spoke with George, he came by and fixed it in 10 minutes. Charged…read moreme 150$ less then ward and including parts! Go to pine state instead and save your money! Also dont be fooled by the response below. Like I said they are trying to make themselves look good and cover it up. They say they did there job by saying they diagnosed the issue and provided a solution to fix the issue. Well its not hard to diagnose an issue when it is clearly snapped off in front of you. The solution they offered, "sry we cant fix this, please call and schedule an appointment, we wont be able to come back until the end of july, or you can hire someone else to replace the whole T-set if you need water sooner." Pine state had my water back in 10 minutes! Needless to say they are very unprofessional and rude. Heres my story below. Extremely Disappointing Experience I had an emergency plumbing issue and called this company after my T-joint broke. They arrived and spent about 15 minutes attempting to fix it, then stepped outside to take a 20-minute phone call. When they returned, they said they needed a tool that had been left in another company van back at their office. They came back roughly 40 minutes later, only to tell me they didn't have the correct fitting. The next morning, they returned, spent about five more minutes on the issue, and then told me they couldn't complete the repair because they had another job to get to. I was told I could either schedule an appointment for a month out or find another company to do the work. When I called to express my concerns, the front desk staff refused to offer a partial refund and still charged me $265 for what amounted to almost no service. Shockingly, during the call, the front desk woman made a highly inappropriate and offensive remark related to my son's passing something she must have looked up online. This was by far the worst customer service experience I've ever had. I strongly recommend avoiding this company there are plenty of reliable and respectful local alternatives. Not only that but then they had the audacity to respond and assume and accuse me of using my sons death as a means to save money. Also telling someone who lost someone let alone a child that its been 4 years since your loss!!!! Really. What are you saying? To get over it. Honestly this company is under poor management. You guys told me the price and I agreed to it yes, I told you financially I was struggling, asked to see if you had any discounts, and you said no. Most of the time spent was them driving back and forth and on the phone. I asked for partial payment back, not a full refund but couldn't even get that, just the manager telling me she google searched my name and said my son died 4 years ago and its not her problem? All I said was I was going through financial problems and still recovering from the loss of my son, greif is not something you get over in 4 years! There is a clear tattoo on my arm that started the conversation with the techs. Stop lying and trying to cover up the fact that you messed up this time and someone is standing up for themselves. I hope you have a good day!

These folks are the real deal They did the job for the…read moreamount they quoted and did it in about 4 hours And they did it right I highly recommend them

***edit to Ben's response: Uploaded is the evidence of the…read moreventing system of my home, that is clearly visible, and was discussed proven on video if necessary. I called Ben for a drainage issue, and he was able to come out the same day, which I appreciated. During the visit, he checked the cleanouts and plunged every drain in my house and garage. He did not run a sewer snake or inspect the plumbing vent, yet after about 30 minutes he told me everything looked okay and charged $150. The very next day I messaged him because the problem had not improved. My toilet was still gurgling to the point that water would burp back up and splash onto the floor. He told me it was probably a venting issue, despite never inspecting the vent during his visit (I have video footage of the inspection). Since the issue persisted, I contacted the town the following week to inspect the sewer connection. They found a significant blockage at the connection between my sewer line and the town's main (photo attached). I'm glad I sought a second opinion, because the actual problem was never identified during the initial visit. I also never received any follow-up after reporting that the issue remained unresolved. Unfortunately, based on my experience, I cannot recommend this plumber for diagnosing sewer or drainage problems.

I met Ben via social media where I read several positive reviews. After some initial misconnections…read morewe finally set a time and place for Ben to come over and suggest the best and affordable ways to add a filtration system to our home which is on well water. While examining our faucets he cleared some blockages and returned on schedule a few weeks later and installed an excellent system that we are very happy with. Ben is friendly and professional and knew a lot about residential plumbing. Ben gets a strong recommendation from us.

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

Bob is super responsive, friendly and professional! Finding an electrician to even answer you is a…read morechallenge and Bob was so easy to work with.

Bob gave me a call within two hours of posting my job and let me know that he had availability the…read morevery next day. He came over, fixed the issue in an hour, and was incredibly polite and professional. HIGHLY recommended!

Zach is a quality guy and does excellent work. He did in 6 minutes what took me over an hour…read more Highly recommend

Zach and Zach from Diamond Plumbing repaired/replaced some plumbing for me in Scarborough. They…read morewere professional, knowledgeable and easy to work with. They were on time and price paid was price quoted. Quality work, reasonable price. I would highly recommend and would hire again.

Everything was great! Nick and Nick did maintenance on our AC explained all the steps to improve…read morethe quality of the way it works. I would recommend these folks any time The office staff is great as well! Thank you folks!

The company is unresponsive. I called the company on Tuesday, 26 May. They were supposed to send a…read moretechnician to my home. Today is Saturday, 30 May. No one has called or came to my home. I was called by the manager today, June 1, 2026. They will refund their inspection fee if I modify my review. They also referred me to another plumbing company. They are too busy to send a technician. They said the technician called but he wasn't able to reach my number. However, the manager had no trouble calling me? I was a Director of Operations before I retired. This is what is known as Damage Control! To the Manager: If Josh called me, even at a wrong number, the call would appear in his telephone call log, date and time. If there is no record of the call, he may be a dishonest employee. I don't relish your and HR's job concerning Josh.

If you want the job done in a clean, professional manner, Gabriel Plumbing and Heating is the…read morecompany to use. I had Bill Gabriel plumb my entire house - well, propane, all the drains and vents, domestic water and heat pump too. The work is excellent and I was treated like a valued customer through the whole process. Highly recommend!

Bad business man. Made heat pump unusable to try to sell new systems. Actual removed the computer…read moreout of current heat pumps to try to sell new unit... Do not hire or get quotes from this company.