Update: I called pine state and spoke with George, he came by and fixed it in 10 minutes. Charged me 150$ less then ward and including parts! Go to pine state instead and save your money! Also dont be fooled by the response below. Like I said they are trying to make themselves look good and cover it up. They say they did there job by saying they diagnosed the issue and provided a solution to fix the issue. Well its not hard to diagnose an issue when it is clearly snapped off in front of you. The solution they offered, "sry we cant fix this, please call and schedule an appointment, we wont be able to come back until the end of july, or you can hire someone else to replace the whole T-set if you need water sooner." Pine state had my water back in 10 minutes! Needless to say they are very unprofessional and rude. Heres my story below. Extremely Disappointing Experience I had an emergency plumbing issue and called this company after my T-joint broke. They arrived and spent about 15 minutes attempting to fix it, then stepped outside to take a 20-minute phone call. When they returned, they said they needed a tool that had been left in another company van back at their office. They came back roughly 40 minutes later, only to tell me they didn't have the correct fitting. The next morning, they returned, spent about five more minutes on the issue, and then told me they couldn't complete the repair because they had another job to get to. I was told I could either schedule an appointment for a month out or find another company to do the work. When I called to express my concerns, the front desk staff refused to offer a partial refund and still charged me $265 for what amounted to almost no service. Shockingly, during the call, the front desk woman made a highly inappropriate and offensive remark related to my son's passing something she must have looked up online. This was by far the worst customer service experience I've ever had. I strongly recommend avoiding this company there are plenty of reliable and respectful local alternatives. Not only that but then they had the audacity to respond and assume and accuse me of using my sons death as a means to save money. Also telling someone who lost someone let alone a child that its been 4 years since your loss!!!! Really. What are you saying? To get over it. Honestly this company is under poor management. You guys told me the price and I agreed to it yes, I told you financially I was struggling, asked to see if you had any discounts, and you said no. Most of the time spent was them driving back and forth and on the phone. I asked for partial payment back, not a full refund but couldn't even get that, just the manager telling me she google searched my name and said my son died 4 years ago and its not her problem? All I said was I was going through financial problems and still recovering from the loss of my son, greif is not something you get over in 4 years! There is a clear tattoo on my arm that started the conversation with the techs. Stop lying and trying to cover up the fact that you messed up this time and someone is standing up for themselves. I hope you have a good day! read more

Ward Water - Plumbing Near Me - Steep Falls, Maine

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These folks are the real deal They did the job for the amount they quoted and did it in about 4 hours And they did it right I highly recommend them read more

Ward Water came out and did a water test done at our request. They took the sample bypassing our existing water filter and water softener system. Got the results back with high uranium results and very hard water; I questioned the results as the lab they used was not listed as accredited by the Maine DEP. They stated that they were, but not listed on the States website. They suggested a different water softener was needed along with a reverse osmosis system. I had another water test done by a large reputable lab that was listed as accredited by the Maine DEP, and also did not bypass my existing filter and water softener. The new test results showed uranium levels well below the threshold, and surprise the water was no longer hard, as the water softener was doing its job. Beware of companies that take water samples and also sell the systems to correct the issues. I'm out $200. I tried emailing the sales representative from his business card info and the email bounced back and being non-existent. read more

They came to my House. The owner tried to touch my little girl. We asked hoim to leave and he called us asking if he could have another employee come out. read more

Called ward water on a recommendation. They got me in quick and he was able to fix my issue the first time he came. Very responsive.

Had to have a filter system installed in order to sell our home. Quick response from Ward Water.And great job installing the system.

I highly recommend Ward Water for both water treatment and plumbing work. They made everything easy with great customer service all around. The technicians arrived on time and were professional/helpful. read more

I am truly grateful for the professional advice and service that I have received from Ward Water. Charlie, besides being very personable, was also great at explaining what my challenges were and what I would need to do to solve them. Within two weeks, Charlie and his team had installed a new system at my rental property. It not only cleared the water, but increased water pressure. It feels so great knowing that it is taken care of. Wendy is very prompt and answers and returns ALL calls quickly. I had a great experience with them and highly recommend them. read more