the worst and they will create more problems for you, before they fix even one. It's criminal, and…read morefascinating that all the grievances I read have the same tone to them, meaning JP is not proving honest, reliable or dependable customer service. They sent me to collections because my repair was done backward. I am utilizing funds from the USDA for heating issues and I needed an estimate before they started but they did the work, and THEN the estimate. Whilst they were doing that, I had my GMAN explain the procedure to them, all good but then it's January 2025 (they came in December) and government jobs are being vaporized, I am on my 4th G Rep, then the government shut down, but now its back on and my funds are there waiting for me. I spent 1400.00 on a boiler repair and within weeks, it is doing what it was doing before the repair that clearly did not work, AND then a pipe burst. But they aren't going to help me as my bill was outstanding. Had they done an estimate, and then a repair(so my g man can check it for me perhaps NONE of this would have happened, So what do they do, they send me to collections, for something they did to themselves. Now I have a brand new sexy(HA!) boiler and my house and heart have been warmed by honest hard working sincere others.Last years heating with electricity bill will also take much to long to pay down. Jerry's is horrifying. Ruthless

I contracted Jerry's Plumbing and Heating to install a hot water heater and fix two dripping…read morefaucets. I was charged $709 to fix the two dripping faucets and install a third faucet. Can you believe it???? It took three service calls! After the first visit, my plumbing was in worse shape than it was before they came. Neither the shower nor the bathroom sink worked. The incompetent plumber spent 90 minutes (at $150/hour) diddling with one bathroom faucet. After he said he might be able to fix the drip with another hour, I asked him to stop so I could buy a new fixture rather than spend another $150 on him MAYBE fixing it. Aren't plumbers supposed to suggest these things to the customers? He said I wouldn't be billed for all of that time. He was wrong. On top of it, he left for about half an hour during this time, presumably to find a part. I went from a dripping bathroom sink and shower to neither working at all. I was billed $409.55 for NOTHING. This should be illegal. When I called Jerry's Plumbing to arrange another service call to fix what they didn't fix the first time, I asked them to send a different plumber. They didn't. On the second visit, he managed to fix the sink faucet (after I bought a new fixture for $100), and spent considerable time fixing the shower which still didn't work after he left. Completely unusable, and the dummy never checked to see if it was working before he left! He incorrectly installed the stopcock on the shower so I couldn't turn it on. Of course, I feel like a dummy that I never checked before he left. I was billed $300 for this service call even though the shower still wasn't working. These people have a lot of nerve! On the second visit, they installed a hot water heater. The hot water heater's cost of $1950 included installation. They were here two hours. Somehow they also billed me an additional $300 for the above plus the installation of a third faucet. I think this is called double-billing? I arranged a THIRD service call as my shower, which previously dripped, was no longer working at all, and they sent different plumbers who clearly knew what they were doing. They fixed the shower, finally. If I had had these plumbers from the start, the bill might have been half what it was with the Diddling Around Plumber who couldn't get the job done. I was not billed for the third service call given that they were correcting the mistakes of the first plumber (the wrongly installed stopcock). The plumber who came on that call suggested that maybe the other plumber had been allowed to work on his own too soon. I'll agree with that!!!! I'm paying for his apprenticeship. $709 for two dripping faucets!!!!!! And I need to get another plumber here to double-check the water heater installation ($1950) as I don't trust that was done correctly.

I had trouble with my Fujitsu Mini split Heater /Air conditioner. The plumber who installed it…read morebaled on me I called Frank " The Furnace Guy". He came over the next day. did an outstanding job identifying the problem and fixing it. Very impressed with him and his work. Cost was very reasonable. You will not go wrong with hiring The Furnace Guy

We are new to the area and never had a mini-split unit. We called The Furnace Guy. Very quick…read moreresponse. Very professional. Great communication. Got our job scheduled in a week! Did a fabulous job and was very helpful and knowledgeable. We encourage you to use The Furnace Guy. You WON'T be sorry. Thanks to Frank and his excellent service!!!

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

OUTSTANDING !!!!!! I reached out to discuss the service needed (sump pump installation) , and was…read morecontacted by someone in less than 30 minutes, and they provided us with an estimate for the project. They arrived on time and were incredibly helpful with explaining what they were doing. The job was completed quickly and done well. After the job was completed we had a question, and once again they responded quickly and gave us the resolution we needed. I highly recommend this company and if needed will use their services again.

Everything with this service was great . Communication ,…read moretimeliness and quality of service and pricing . Highly recommend .

This young man has been doing this business on his own since 16 yrs old! He offers great customer…read moreservice. Called in the morning and showed up by lunch. replaced a faucet. He is responsive, knowledgeable, and efficient. I highly recommend this guy. CW plumbing is by far the easiest plumber I have worked with! Thank you!

On time, great job, neat and hard working - it's all good!read more

Absolutely awful…read more Since I posted my first review, we found out that two of our units were faultily installed. One led to widespread leaking (where they didn't attach the hose properly to the unit to have it drain out) that ruined our second floor ceiling and destroyed a closet. Over a year later, we started to see our living room unit leak water profusely. An agent was sent out yesterday to fix it, but lacked a ladder and said he would be back. He never was, and attempts to get someone out here again have been met with bald faced lies - "we have no record of a visit set up." These people do not install these heat pumps correctly. We have had widespread damage to our house as a result of their negligence. Do not use them EVER. Not only is their installation crappy and negligent, but their communication is faulty and suspect. Do not waste your money.

Our recent annual maintenance service with Gammon's Heating & Cooling was an excellent experience,…read morethanks to technicians Tyler and Aaron. Their technical proficiency was evident throughout the visit. They serviced our nine wall units and two outdoor condensing units with care, attention to detail, and a clear commitment to doing the job correctly. Although our heat pumps were originally purchased and installed by Gammon's, this was our first full annual maintenance under their service program. We had expected the work to occur in early fall or mid‑winter, but due to a high volume of emergency heating calls, the company requested that we defer to spring. While the delay was understandable, it highlighted the importance of strong scheduling and dispatch coordination. During the visit, Tyler and Aaron identified several condensate drains that had not yet been tied into the sewer system and completed that final installation step. This proactive work likely prevented future moisture‑related damage to walls or flooring, and we are grateful for their diligence. Their problem‑solving skills, tenacity, and customer‑focused approach stood out and gave us confidence in the long‑term reliability of our equipment. We did choose to upgrade to a more comprehensive maintenance plan and look forward to having our annual service scheduled just ahead of the winter heating season. We recommend Gammon's Heating & Cooling and believe the company delivers strong technical service. One area of opportunity is dispatching and scheduling. It would be helpful for dispatch to confirm the number of units at a customer's home, understand where equipment is located, and estimate the appropriate number of technicians needed. Additionally, providing more accurate arrival windows--or proactive updates when schedules shift--would help customers avoid waiting longer than expected. Overall, the quality of the technicians' work was excellent, and with some refinements to scheduling and communication, the customer experience could be even stronger. We look forward to their handyman sheet rocker coming to patch and match wall section removed and their electrician coming to correct ground fault circuit that appears to be missing a neutral wire.

Have been a customer of another company for a couple years and have always been treated with…read morerespect and good service. This week, my mini split unit started leaking water. I called them to request service and it was almost like I was bothering them. I was given a first available appointment 27 days in the future. Can you believe it; 27 days!!! This is hot, humid, rainy Maine in the summer. I reiterated I was an existing customer and tried to impress on her that this was somewhat urgent and asked for a sooner date. I was told there was nothing sooner but she would escalate to a manager who would call me. 2 days later, I haven't received a call.... In the meantime, I called LaPlante Home Services who said they could be here in under 48 hours. They were polite and seemed excited that I called. The technician arrived at exactly the appointed time, did a thorough analysis of my problem, and completed the work in a little over an hour. The technician was friendly, courteous and professional. A pleasure to work with. Needless to say, I'm moving all my home service needs to LaPlante! Keep up the great work Shawn.

Called to have some work done on my ac talked to a few different people there about my project they…read morewere going to make plans to come out an get my ac running at the last minute after making me wait about a week told me they decided not to do the job without even looking at the work they make a big deal on their tv commercials about how they do all this work and help everyone but they could seem to come to my house run a new line set from A to B an evacuate the system an fill with new refrigerant Pretty simple job yet refused to do it on a brand new system an brand new house I would not recommend to anyone! Stick with reputable companies like P Gagnon and sons in southern Maine

They were a great local business while they were open, but closed several years ago. They were…read morequick to respond and recently priced. I use them several times.

I was pleased with their response and the work that was done at my home. If you want professional…read moreplumbers and good results, go with Girard Plumbing.

Never responded to agreed upon time to schedule work…read more I cannot recommend based on this poor outcome.

Excellent customer service, gave me a call right away. Worked with my schedule to find the best…read moretime to do the repairs. Quick, efficient, friendly and Adam did a great job. Looks forward to working with Maine Drain busters in the future.