Beware of the lack of pricing transparency!! We specifically asked about the cost of disconnecting…read morea sink before scheduling and were told they couldn't provide an estimate over the phone. The only fee mentioned was a $99 assessment fee that would be waived if we approved the work. We were charged $300 (!!!) for disconnecting a sink that took a total of 15 minutes. We were later told "whoops we forgot to mention it" and "it's their minimum fee." If there's a $300 minimum charge for a stupid simple job customers should be told upfront. You can decide if you want to do business with a company like this

Incredibly fair people. Great experiences both time we had…read morethem come out this year (separate issues). Our Auntie was very happy with them as well!

They were a great local business while they were open, but closed several years ago. They were…read morequick to respond and recently priced. I use them several times.

I was pleased with their response and the work that was done at my home. If you want professional…read moreplumbers and good results, go with Girard Plumbing.

My toilet was clogged and he responded immediately and came the next morning. He took care of the…read moreissue and showed me where the issue was stemming from and gave me advice on what to do. I found out the pipe going out to the main sewer connection has a dip and then hit the next door neighbors so that is something my association will have to repair. He was very nice and explained everything he was doing, even as we watched the water flow with his camera. He is very professional, worked non-stop without a break for hours and cleaned up my bathroom when he left. I also received documentation and a video of the repair. I highly recommend him and will keep his contact information on my list of repair services. A+

We had an unfortunate accident with clothes going down the toilet which caused a blockage! I…read morecalled first thing in morning and they gave me a time between 12 and 2 pm! The serviceman was at our house at 10! We were delighted! He fixed the problem and we were good to go (literally)! As first time customer got a 10% discount! Thanks so must for great customer service!!!

I have had Rudi the plumber do a few jobs at my home. They seemed fair and knowledgable but I put…read morea new bathroom in about 4 years ago Rudi the Plumber installed the Kerdi drain under the tile. Recently the drain started to leak I called 5 times with no call backs. I even told them they were the ones to install the drain. I had a different plumber come by today and he confirmed that the drain is leaking due to a poor connection of the PVC to the drain. I am not happy that even though I was already a customer that they did not have the courtesy to call back and make a visit

Plumber was efficient, effective, and polite. We had a drain issue three years ago, which he…read morerectified. When I called recently about another drain issue, I was told that they were not servicing house drains anymore.

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

They did an excellent job! The young man that came was very polite, great about explaining things…read more He was respectful of me and my house and made sure that my problem was solved, not just doing a temporary fix.

Showered upstairs; caused downstairs toilet overflow. I called Sgt. Smith's based on their rave…read morereviews. Didn't know whether they'd come up to Portland area -- they will! Called on Sunday evening, spoke with a nice woman and asked for a callback in the morning (we stopped the flood.) Plumber (Ian) called us within 10 minutes and came out the next day. We had tree roots blocking the pipe to the street. He cleared it and came back next day with equipment that disintegrated the rest of the roots. Micah (owner) came out also as Ian was fairly new to using this particular machinery. They are both so professional, explained everything ahead of time, answered our questions, cleaned up when they were done and left us very happy! Highly recommend!!

Had a sump pump problem after the heavy rains. They came within a couple of hours. Everyone from…read morestart to finish has been very friendly and I like the link to track the location of the plumber while en route to take away the guesswork!

Quoted me a price of $3000 to install an electric stainless hotwater heater plus water leak alert…read moredevice for my rental condo. Installed the wrong size (too short) and didn't complete the job yet demanded payment of $3100. They told my tenant to call an electrician to finish the job. Electrician charged $750 and left a conduit connection hanging from the ceiling to the top of the hotwater heater which was too short to connect to the wall where the previous one had been. Also did not provide any paperwork or instruction manual and I had to contact the business repeatedly so I could register it for warranty. The manufacturer also required them to fill out a form which they hadn't done. i did get them to honor the quote of the outrageous price of $3000 and deduct the $750 for the electrician because I hadn't paid them yet. Found them dishonest - especially by adding that extra $100!

Octagon did a fabulous job after a burst pipe disaster which destroyed kitchen and several rooms…read more They were very responsive to all my concerns, valid or not. Blaine was fantastic and made sure that my house was in perfect readiness for rebuild. I would give them 10 stars if I could. Thank you, Blaine, Maddie and Octagon!

Choose someone - ANYONE - else. Unfulfilled promises, lack of communication, poor service from…read moreProject Manager Jason. When I called to talk to someone higher up, they hung up on me when I said my name.