Great conversion of my A/C system to heat pump, so I now have heating and cooling through the same…read moreduct system. Good-bye oil furnace! Follow up maintenance and repair has been excellent. I've experienced several employees, latest was Nick, all have been competent and polite and efficient. Office guy, Bill, has always been helpful. My go to plumber company for years. Thanks, Joey!!

Based on their web-site ad and some reviews, I talked to this company about a maintenance-cleaning…read moreof our heat pump units. I told Bill, the office coordinator, that we have three indoor units and one outdoor unit (the condenser). He said that the total would be $385, but since I'm a new customer there would be a $100 discount, making the total $285 - his words. I agreed to these terms. At no time during our conversation was a figure of $485 uttered by him, something I would not have accepted, even with the discount. And yet, the invoice that I received two days after service completion (about 2 hours' work by one technician) asked for $485 minus the $100 discount, plus a fuel surcharge of $7.50. I called to complain that this was not the agreed-upon amount, but Bill simply denied having made that offer. But I know what I heard him clearly say. Lesson learned - never accept an unwritten quote! The work done was underwhelming - acceptable, but more or less perfunctory without much oral communication about the state of the system. I would recommend anyone needing this service to shop around and get everything in writing before agreeing to the terms. I will not be a continuing customer.

Never responded to agreed upon time to schedule work…read more I cannot recommend based on this poor outcome.

Excellent customer service, gave me a call right away. Worked with my schedule to find the best…read moretime to do the repairs. Quick, efficient, friendly and Adam did a great job. Looks forward to working with Maine Drain busters in the future.

Sam did an incredible job. Fast, efficient, great communicator, honest. Looking forward to doing…read moremore projects with him

We decided to purchase a heat pump for our new kitchen. We had to find a Vendor who worked with…read moreEfficientcy Maine to get the refund. We hired this company. Elijah is the owner, he installed the heat pump and wanted to run to pipes inside the walls. He neglected to tighten all the connection. So when he started it up there was an immediate problem. He then stated that my husband must have driven nailes into the pipe when finishing the kitchen walls. We assured him we didn't. We then had to cut a hole for Elijah to check the unit pipes behind the wall. He then found he did not complete tightening the pipes to the unit. We are now having leaking problems and he will not respond to calls and message! Do not hire him or use this busines. I have already reported him to efficiency Maine! Sandra R, Salem TWP ME

Bob is super responsive, friendly and professional! Finding an electrician to even answer you is a…read morechallenge and Bob was so easy to work with.

Bob gave me a call within two hours of posting my job and let me know that he had availability the…read morevery next day. He came over, fixed the issue in an hour, and was incredibly polite and professional. HIGHLY recommended!

If you want the job done in a clean, professional manner, Gabriel Plumbing and Heating is the…read morecompany to use. I had Bill Gabriel plumb my entire house - well, propane, all the drains and vents, domestic water and heat pump too. The work is excellent and I was treated like a valued customer through the whole process. Highly recommend!

Bad business man. Made heat pump unusable to try to sell new systems. Actual removed the computer…read moreout of current heat pumps to try to sell new unit... Do not hire or get quotes from this company.

Everything was great! Nick and Nick did maintenance on our AC explained all the steps to improve…read morethe quality of the way it works. I would recommend these folks any time The office staff is great as well! Thank you folks!

The company is unresponsive. I called the company on Tuesday, 26 May. They were supposed to send a…read moretechnician to my home. Today is Saturday, 30 May. No one has called or came to my home. I was called by the manager today, June 1, 2026. They will refund their inspection fee if I modify my review. They also referred me to another plumbing company. They are too busy to send a technician. They said the technician called but he wasn't able to reach my number. However, the manager had no trouble calling me? I was a Director of Operations before I retired. This is what is known as Damage Control! To the Manager: If Josh called me, even at a wrong number, the call would appear in his telephone call log, date and time. If there is no record of the call, he may be a dishonest employee. I don't relish your and HR's job concerning Josh.

well after my own interaction with Mr. Patterson over the phone and reading the reviews here I am…read moremuch more inclined to believe Jennifer B's review above. I called versatile plumbing and heating looking for someone to come out and provide an estimate for an entirely new heating system (boiler, baseboards, piping, all of it) in a residential home. Before even asking anything about the house or the job he instead asked how many other people I had looking at the job. When I said that I have had 2 other people look at the house and am looking to have 1 or two more estimates before making a decision he said that he was not interested in a job if more people were going to look at it. When I asked why he indicated that if there were more people looking at the job then I was just interested in comparing all of the estimates and choosing the cheapest one....Which is exactly true...because thats how business and estimates work. So apparently if you want the job to be high quality and competitively priced Versatile Heating and Plumbing is not interested in providing the work. I cannot say anything as to the quality of their work as he has not done any work on my home. But as a professional myself I would not trust any business that discourages getting multiple opinions and estimates. I imagine if I had gone ahead with Versatile a heating system would get installed but it most likely would be overpriced for the installed product. After one single conversation Mr. Patterson and Versatile Heating and Plumbing are definitely not worth my trust. I would suggest you call around...there are plenty of other plumbing and heating businesses out there willing to provide estimates and honest work.

Very fast and expert service. I highly recommend. Replaced my water heater within a day.read more

Josh asked me to send him a picture of the type of furnace we had. In less than 5 minutes on the…read moretelephone he was able to walk me through the simple process of turning the supply line back on. (I wasn't aware that it had been shut off errantly). His demeanor, and willingness to help was worth every penny that he didn't charge me. I highly Recommend!!

Maine Heating And Cooling is great. Ran into an issue with my water heater not registering and got…read morea call back from Josh quickly. He happened to be in the area and was able to stop by that day in the afternoon. He was able to diagnose and fix the issue and he took the time to explain what he was doing as well. Outstanding service, good pricing, and you are supporting a local independent business. Highly recommended and will use this service in the future. Cash, check, and credit cards accepted.