Sam did an incredible job. Fast, efficient, great communicator, honest. Looking forward to doing…read moremore projects with him

We decided to purchase a heat pump for our new kitchen. We had to find a Vendor who worked with…read moreEfficientcy Maine to get the refund. We hired this company. Elijah is the owner, he installed the heat pump and wanted to run to pipes inside the walls. He neglected to tighten all the connection. So when he started it up there was an immediate problem. He then stated that my husband must have driven nailes into the pipe when finishing the kitchen walls. We assured him we didn't. We then had to cut a hole for Elijah to check the unit pipes behind the wall. He then found he did not complete tightening the pipes to the unit. We are now having leaking problems and he will not respond to calls and message! Do not hire him or use this busines. I have already reported him to efficiency Maine! Sandra R, Salem TWP ME

Bob is super responsive, friendly and professional! Finding an electrician to even answer you is a…read morechallenge and Bob was so easy to work with.

Bob gave me a call within two hours of posting my job and let me know that he had availability the…read morevery next day. He came over, fixed the issue in an hour, and was incredibly polite and professional. HIGHLY recommended!

***edit to Ben's response: Uploaded is the evidence of the…read moreventing system of my home, that is clearly visible, and was discussed proven on video if necessary. I called Ben for a drainage issue, and he was able to come out the same day, which I appreciated. During the visit, he checked the cleanouts and plunged every drain in my house and garage. He did not run a sewer snake or inspect the plumbing vent, yet after about 30 minutes he told me everything looked okay and charged $150. The very next day I messaged him because the problem had not improved. My toilet was still gurgling to the point that water would burp back up and splash onto the floor. He told me it was probably a venting issue, despite never inspecting the vent during his visit (I have video footage of the inspection). Since the issue persisted, I contacted the town the following week to inspect the sewer connection. They found a significant blockage at the connection between my sewer line and the town's main (photo attached). I'm glad I sought a second opinion, because the actual problem was never identified during the initial visit. I also never received any follow-up after reporting that the issue remained unresolved. Unfortunately, based on my experience, I cannot recommend this plumber for diagnosing sewer or drainage problems.

I met Ben via social media where I read several positive reviews. After some initial misconnections…read morewe finally set a time and place for Ben to come over and suggest the best and affordable ways to add a filtration system to our home which is on well water. While examining our faucets he cleared some blockages and returned on schedule a few weeks later and installed an excellent system that we are very happy with. Ben is friendly and professional and knew a lot about residential plumbing. Ben gets a strong recommendation from us.

Update: I called pine state and spoke with George, he came by and fixed it in 10 minutes. Charged…read moreme 150$ less then ward and including parts! Go to pine state instead and save your money! Also dont be fooled by the response below. Like I said they are trying to make themselves look good and cover it up. They say they did there job by saying they diagnosed the issue and provided a solution to fix the issue. Well its not hard to diagnose an issue when it is clearly snapped off in front of you. The solution they offered, "sry we cant fix this, please call and schedule an appointment, we wont be able to come back until the end of july, or you can hire someone else to replace the whole T-set if you need water sooner." Pine state had my water back in 10 minutes! Needless to say they are very unprofessional and rude. Heres my story below. Extremely Disappointing Experience I had an emergency plumbing issue and called this company after my T-joint broke. They arrived and spent about 15 minutes attempting to fix it, then stepped outside to take a 20-minute phone call. When they returned, they said they needed a tool that had been left in another company van back at their office. They came back roughly 40 minutes later, only to tell me they didn't have the correct fitting. The next morning, they returned, spent about five more minutes on the issue, and then told me they couldn't complete the repair because they had another job to get to. I was told I could either schedule an appointment for a month out or find another company to do the work. When I called to express my concerns, the front desk staff refused to offer a partial refund and still charged me $265 for what amounted to almost no service. Shockingly, during the call, the front desk woman made a highly inappropriate and offensive remark related to my son's passing something she must have looked up online. This was by far the worst customer service experience I've ever had. I strongly recommend avoiding this company there are plenty of reliable and respectful local alternatives. Not only that but then they had the audacity to respond and assume and accuse me of using my sons death as a means to save money. Also telling someone who lost someone let alone a child that its been 4 years since your loss!!!! Really. What are you saying? To get over it. Honestly this company is under poor management. You guys told me the price and I agreed to it yes, I told you financially I was struggling, asked to see if you had any discounts, and you said no. Most of the time spent was them driving back and forth and on the phone. I asked for partial payment back, not a full refund but couldn't even get that, just the manager telling me she google searched my name and said my son died 4 years ago and its not her problem? All I said was I was going through financial problems and still recovering from the loss of my son, greif is not something you get over in 4 years! There is a clear tattoo on my arm that started the conversation with the techs. Stop lying and trying to cover up the fact that you messed up this time and someone is standing up for themselves. I hope you have a good day!

These folks are the real deal They did the job for the…read moreamount they quoted and did it in about 4 hours And they did it right I highly recommend them

If you want the job done in a clean, professional manner, Gabriel Plumbing and Heating is the…read morecompany to use. I had Bill Gabriel plumb my entire house - well, propane, all the drains and vents, domestic water and heat pump too. The work is excellent and I was treated like a valued customer through the whole process. Highly recommend!

Bad business man. Made heat pump unusable to try to sell new systems. Actual removed the computer…read moreout of current heat pumps to try to sell new unit... Do not hire or get quotes from this company.

Cole was very responsive and came to fix our shower on a Monday night. Amazing attention to detail…read more He caught a smaller leak and fixed that as well. Highly recommend CWS!

Cody is very responsive. Setting up an appointment with him online was seamless. Service appt. is…read morenext week.

Great conversion of my A/C system to heat pump, so I now have heating and cooling through the same…read moreduct system. Good-bye oil furnace! Follow up maintenance and repair has been excellent. I've experienced several employees, latest was Nick, all have been competent and polite and efficient. Office guy, Bill, has always been helpful. My go to plumber company for years. Thanks, Joey!!

Based on their web-site ad and some reviews, I talked to this company about a maintenance-cleaning…read moreof our heat pump units. I told Bill, the office coordinator, that we have three indoor units and one outdoor unit (the condenser). He said that the total would be $385, but since I'm a new customer there would be a $100 discount, making the total $285 - his words. I agreed to these terms. At no time during our conversation was a figure of $485 uttered by him, something I would not have accepted, even with the discount. And yet, the invoice that I received two days after service completion (about 2 hours' work by one technician) asked for $485 minus the $100 discount, plus a fuel surcharge of $7.50. I called to complain that this was not the agreed-upon amount, but Bill simply denied having made that offer. But I know what I heard him clearly say. Lesson learned - never accept an unwritten quote! The work done was underwhelming - acceptable, but more or less perfunctory without much oral communication about the state of the system. I would recommend anyone needing this service to shop around and get everything in writing before agreeing to the terms. I will not be a continuing customer.

well after my own interaction with Mr. Patterson over the phone and reading the reviews here I am…read moremuch more inclined to believe Jennifer B's review above. I called versatile plumbing and heating looking for someone to come out and provide an estimate for an entirely new heating system (boiler, baseboards, piping, all of it) in a residential home. Before even asking anything about the house or the job he instead asked how many other people I had looking at the job. When I said that I have had 2 other people look at the house and am looking to have 1 or two more estimates before making a decision he said that he was not interested in a job if more people were going to look at it. When I asked why he indicated that if there were more people looking at the job then I was just interested in comparing all of the estimates and choosing the cheapest one....Which is exactly true...because thats how business and estimates work. So apparently if you want the job to be high quality and competitively priced Versatile Heating and Plumbing is not interested in providing the work. I cannot say anything as to the quality of their work as he has not done any work on my home. But as a professional myself I would not trust any business that discourages getting multiple opinions and estimates. I imagine if I had gone ahead with Versatile a heating system would get installed but it most likely would be overpriced for the installed product. After one single conversation Mr. Patterson and Versatile Heating and Plumbing are definitely not worth my trust. I would suggest you call around...there are plenty of other plumbing and heating businesses out there willing to provide estimates and honest work.

Very fast and expert service. I highly recommend. Replaced my water heater within a day.read more