Update: I called pine state and spoke with George, he came by and fixed it in 10 minutes. Charged…read moreme 150$ less then ward and including parts! Go to pine state instead and save your money! Also dont be fooled by the response below. Like I said they are trying to make themselves look good and cover it up. They say they did there job by saying they diagnosed the issue and provided a solution to fix the issue. Well its not hard to diagnose an issue when it is clearly snapped off in front of you. The solution they offered, "sry we cant fix this, please call and schedule an appointment, we wont be able to come back until the end of july, or you can hire someone else to replace the whole T-set if you need water sooner." Pine state had my water back in 10 minutes! Needless to say they are very unprofessional and rude. Heres my story below. Extremely Disappointing Experience I had an emergency plumbing issue and called this company after my T-joint broke. They arrived and spent about 15 minutes attempting to fix it, then stepped outside to take a 20-minute phone call. When they returned, they said they needed a tool that had been left in another company van back at their office. They came back roughly 40 minutes later, only to tell me they didn't have the correct fitting. The next morning, they returned, spent about five more minutes on the issue, and then told me they couldn't complete the repair because they had another job to get to. I was told I could either schedule an appointment for a month out or find another company to do the work. When I called to express my concerns, the front desk staff refused to offer a partial refund and still charged me $265 for what amounted to almost no service. Shockingly, during the call, the front desk woman made a highly inappropriate and offensive remark related to my son's passing something she must have looked up online. This was by far the worst customer service experience I've ever had. I strongly recommend avoiding this company there are plenty of reliable and respectful local alternatives. Not only that but then they had the audacity to respond and assume and accuse me of using my sons death as a means to save money. Also telling someone who lost someone let alone a child that its been 4 years since your loss!!!! Really. What are you saying? To get over it. Honestly this company is under poor management. You guys told me the price and I agreed to it yes, I told you financially I was struggling, asked to see if you had any discounts, and you said no. Most of the time spent was them driving back and forth and on the phone. I asked for partial payment back, not a full refund but couldn't even get that, just the manager telling me she google searched my name and said my son died 4 years ago and its not her problem? All I said was I was going through financial problems and still recovering from the loss of my son, greif is not something you get over in 4 years! There is a clear tattoo on my arm that started the conversation with the techs. Stop lying and trying to cover up the fact that you messed up this time and someone is standing up for themselves. I hope you have a good day!

These folks are the real deal They did the job for the…read moreamount they quoted and did it in about 4 hours And they did it right I highly recommend them

They put in a huge system. Their boss took care of all my…read moreconcerns in a timely manner.

I've worked with this company since 2021. Very very unhappy. Fired them and replaced them with…read moreFontus Water Treatment. Much happier. Pure Experts took six visits to just do an install because they couldn't figure out how to make my system work (it was fine, I had to replace the other company because they went out of business.) Every year since they've had to make multiple visits just to swap out filters and maintain the system because their techs weren't familiar with the system THEY installed. Headaches and aggravations. I'd recommend avoiding them.

Laurie was so amazingly professional. Her follow through before installation, during and after has…read morebeen incredible. Pricing was great. The quote she gave us was for what we needed. Not what she wanted to sell- which in today's world means a lot. Our water was very bad, but, after Laurie and her crew installed the new system, is 1000% better. No more hauling big bottles of water. Plus she installed a new water pressure tank and hot water tank. She was also on site for the installation. Anyone who books Laurie and her crew will be very pleased. Financially and personally. I highly recommend Laurie and her crew.

WE just had a test done by Tim Smith who was wonderful, very up on all the updates, told us what…read moreand what we did not need. He was personable and made us feel comfortable. We will definately ask for him again. Thank you for all you do.

Being new to having a well for water, we didn't know how to read the water test report received…read moreduring the home inspection. We knew the water was OK to drink, etc. but sought advice anyway to see if it could be improved somehow. Randy came out and reviewed our report and advised the water was extremely clean. We could expand the filter to reduce changing frequency but overall, there was no need to spend a couple thousand dollars on a softener. I was pleasantly surprised by his honesty and impressed by his expertise. How refreshing it is to deal with a company that puts the customer before profitability. With service like this, profitability is guaranteed. God bless the free market.

He is not licensed or certified to do any of this work. He will cost you a lot of money getting…read morethings fixed.

From the owner: Best prices on the highest quality systems.read more

$195.00 Service fee, they don't tell you ahead of time. When you ask about it in the office you…read moredeal with rude people

After we lost all water pressure, we were able to get an appointment with A-Z Water Systems the…read morenext day. Tyler was efficient, patient in answering all of our questions, and did an excellent job of replacing our failed well water pump. A-Z Water Systems did an excellent job for a fair price. We would definitely call them again should we have any additional water problems.

Adam is passionate about water! His goal is to make sure you are happy with your water, and if you…read moreare not he will do everything he can to improve the situation. I am not sure if it is a good thing to be told that "your water is the topic of conversation at the office!" However, it has led to some creative solutions for our well water.

From the owner: Fontus tests for water quality issues and provides you with solutions that ensure that your home or…read moreoffice water is safe and pure. We offer seven vitally important Water Testing & Treatment Services including Well Water Testing, Public Water Testing, Water Treatment and Filtration Systems, Hard Water Remediation, Water Treatment System Maintenance, PFAS Testing and Filtration, and free Radon Testing. All backed by our Triple Test Promise of 100% satisfaction.

Extremely rude and disrespectful. Would not recommend to anyone. lacks professionalism and was…read morecursing on the phone when asked for help with a service call. DO NOT USE Follow up- I called Jeff twice only and the other number was his cell number (how would I have that if he did not do work with me before), I wasn't sure if it was the same person which is why there was a second call. He was also very rude about that and was being condescending. Ironically our entire conversation and receipt of payment for our last job was still there so him saying he doesn't know me or never did work is a lie as there is the proof below.

So long story short the well line from our old farm house to the well that's about 300 feet away…read moreand very old finally went. American Mechanical & Plumbing was recommended by someone on a local community Facebook page so I contacted him by phone. He was very easy to talk to and he confirmed my suspicions about the old well line being no good. He recommended trying to lay a temporary poly line above ground but given the distance and grade it just wouldn't work but it wasn't from lack of trying. Jeff and his partner tried for a few hours with no luck and then only charged us for the fittings. Fast forward a week and we had another great guy doing all the excavation and he and Jeff linked up and came up with a plan to get water back on. Excavation guy did his thing and then this morning (July 12th) he showed up and had everything connected and water flowing in two hours. He came up with the idea to ditch our old shallow well jet pump and put a pump in the well with a 20 gallon pressure tank in our basement. What an upgrade. We really can't recommend him enough. I'll be passing his name along to anyone who needs a great plumber. Thanks Jeff and crew @ American Mechanical & Plumbing!! The Waters Family

Mike installed my system in 1999. 25 years later, The End of its life cycle is on the horizon, but…read morehe's been there for me the entire time. When it quits, I'll be counting on him for a new one.

Mike has installed 2 water purifying systems for us (in 2 different locations). His work is spot…read moreon, very neat, everything is labeled, he hangs the manual right there by the system for you. He's very polite and willing to answer any questions. We would give him 10 stars if we could. Definitely recommend Mike!

First Corey came out and did an assessment. He was kind, patient,knowledgeable and real. He wasn't…read moretrying to sell for the sake of upselling. That in my book wins in loyalty. Everyone has been on time and friendly. The customer service has been awesome. George (sorry other plumber forgot your name) was on time, friendly, cleaned up, and took the time to explain everything. We moved from AZ had a water system we paid 7500 for and it was a fraction of this supper crazy water system. I feel confident about my drinking and bathing water. More importanlty the customer service for years to come. Really happy with this product and service