Do NOT waste your money with this company. My husband and I have lived in Franklin for several…read moreyears and gave Joslin a call when we had AC unit issues over the course of 2 years. Every time we had them come out, they were unprofessional- in their appearance, household cleanliness, and lack of education to the subject of being a "heating & air conditioning" company. Their cost is too high for the TERRIBLE quality they provided and time spent. We contacted Lee Company recently and it was a truly a night/day difference in all aspects of the job.

Our air conditioner went out with a house full of kids visiting from out of State. My neighbor…read morerecommended Joslin and thought they may do after hour services. I called and left a message with the answering service and a short time later got a call back from Chase. I told him the issue and very happily accepted the after hour charge which was very reasonable. He diagnosed the problem in about ten minutes and had us up and running 20 minutes later. Chase was very professional and did a great job! Thank you! Joslin is now my go to for any AC issues.

Our AC went out and Gary was very responsive and saved me money recognizing the part I needed might…read morebe under warranty. What could of been close to a 2k repair was only few hundred dollars. It's nice to know that there is still honest contractors out there.

Our AC went out and Gary was quick to get us into the schedule. We needed a replacement part and…read morewhile installing that we found another component would need to be replaced. Gary found a creative solution going above and beyond to help us avoid a decision of whether or not we needed to completely replace the unit.

Follow-up service has been excellent. My only complaint has been a lack of response to texts or…read moreemails. Phone calls get an immediate response. These kinks will probably iron out as the company expands, which it seems to be doing. They are still the best heat & air company in our area.

Today the temperature was 6 degrees and, of course, our 5 year old furnace went out! I received…read moreexcellent service by Carl, who quickly diagnosed the problem (inducer motor) and got the bearings working long enough to warm the house until a new motor was located. Dylan drove on snow covered roads from Ashland City to Nashville (for the motor) and to Franklin. He kept me updated throughout the entire process. He quickly replaced the motor and we have heat. So grateful for the friendly, professional service!

I was driving on I-440 and a Brilliant Mechanical van pulling a trailer had unsecured items fly out…read moreof the trailer and strike my car, causing damage. When I called the owner, Dylan, he basically told me that I'm making things up and there was nothing he could do about it unless he had proof. I sent him proof of the damage and tried to go back and get picture of the bags but they were cleared off the interstate by the time I got back out there. He said I was lying to weasel his way out of paying for any damages. I'm sure he will get on here with some BS response about how "he loaded the van himself and we have gps on our trucks and your story doesn't add up". Do yourself a favor and call the next HVAC company to avoid dealing with this sketchy dude.

Anthony was so easy to work with. He had multiple times available to install our oven and even…read morecame over the weekend. He was very polite , proficient , flexible and had outstanding follow through. We had him install a double oven and he installed with ease. Cleaned up and was very careful when installing. Highly recommend and would definitely use again ! Arrived on time and sent text to let us know he was on route . 5 stars ! We reside on Franklin, TN

I had a very disappointing experience with this dishwasher repair service. The technician came out…read moremultiple times over three weeks, arrived late in the day, misdiagnosed the issue, delayed service multiple times, and then stopped responding to messages until i stated i was moving on. No repair was ever completed, yet he still tried to charge a fee. He also brought his one-year-old with him during the appointment, which didn't bother me personally, but may be a concern for others. After all the delays and lack of communication, I had to hire a different company. I would not recommend this company for now.

ALLISON answer the phone in such a friendly manner. I'm used to that cause I used to do the same…read morething years ago we need more of Alison's in the world made my transaction. Very easy. Got things done for me quickly and didn't leave me on hold. I thank her very much. Frontier is lucky to have her.

We have been using frontier for our home for several years. I highly recommend them and their…read moreproducts!!

Replaced two dog doors, they look great. Thank you for all your hard work. He was very polite,…read morehad a shop vac to vacuum up when he was done with the job. Will definitely hire again.

I used K&S to replace screens and plastic covers for my screen porch. Due to a big limb coming…read moredown and ripping a hole in a screen, squirrels got into the space b/c I stored bird food there. They made a mess of the area and in a panic tore more screens to get out. Ken had a fee to give an estimate, which he earned by covering the holes temporarily until a permanent solution could be finished. He was prompt in his response and fair in his pricing. A few of the screens have wrinkles in them, otherwise the revue would be 5 stars. It is hard for one person to stretch as well as tack. Ken also allowed me a materials discount which I appreciate. He cleaned the area that the squirrels had left in a mess with sunflower seeds shells. A good experience. Thank you Ken.

We hired Chase to remodel our bathroom. He gave me a timeline of a week and a half and a…read morecompetitive quote for the job. After 3 weeks, he still wasn't finished and we fired him. I'd had enough of the babysitting. There were multiple times during the project he had to redo what had been done because of not measuring correctly and not completing the part like we'd asked. They made a mess walking through our house and constantly left the back door open on hot days. Every night we had flies in the kitchen because he was too lazy to close the door behind him. We have damage to our bathtub, our vanity, chips in the unfinished floor, multiple leaks left by his plumber, and the list goes on. We had paid him for 85% of the job, and when I asked him to pay me some of the money back, he told me "Jacob, if you want money back from me, you can take me to court," and sped out of my driveway. Beware of the big talk he puts on up front, because he cannot follow it up with his work.

Zero issues. Trustworthy, reliable, and completed the work. His team was professional and got the…read morejob done as expected in the timeframe set.