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    New Horizon Contractors

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    Services - New Horizon Contractors

    Building additions

    Construction design services

    Garage remodeling

    20 More Services

    Gas line installation

    Gas line repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Guest house or ADU construction

    Detached garage construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Remodeling

    New room addition

    New room design

    Garage addition

    New story design

    Water heater installation

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    9 months ago

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    Lee Company

    Lee Company

    (19 reviews)

    Bellevue

    Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

    These are some of the kindest, loveliest service folks out there. They treat your house like a…read morehome, and they treat the people they work with as other humans. I cannot say the same for many other service folks out there today, unfortunately. Lee Company provides quality care and thorough service. Yes, they are professionals which means that certain repairs will cost more. However, with a service visit, they can assess beforehand and give you a quote, leaving you to decide if you would like to go with their services. Personally, as a homeowner, there were several things wrong with our new build that we needed some help on. Our builders rushed through several things, including an issue with electricity that always scares me. The staff who helped us have always been extremely dedicated, explaining us each step they were going to do patiently, without contempt or condescension. Again, I can't say I've always experienced that, particularly as a woman of color living in the South. Our neighbor recommended their maintenance service, and we have invested in it with no regrets. The people who chat with us are always polite, no matter on the phone or in person. The standard of care is really high, and I think they really value people at their company. It shows through their willingness to converse with clients and treat them kindly.

    Nonstop Commercial Plumbing - Drain cleaning and inspecting the customer's sewer line!

    Nonstop Commercial Plumbing

    (8 reviews)

    This company was so amazing. Same day response! Quick diagnosis that was truly free and knocked…read morethe job out instantly. We had been dealing with this issue for months and Non Stop knew exactly what to do and provided the best service at the best price. Austin and his team professional to the max!! Highly recommended!!!

    UPDATE: Within two minutes of posting this review they attempted to call and text. Turns out this…read moreis what it took to get a response. This time Austin did provide me with a screenshot where a refund was processed. It was dated one day after I had to call the CC company to finalize the dispute (6 days ago). Not sure why they didn't handle this sooner to avoid the CC company getting involved or why they didn't send the screenshot as soon as they had processed the refund. Nonetheless, the experience stays the same but it appears they did eventually process a refund 3 weeks later. We had been recommended Nonstop Commercial Plumbing to have them replace hose bibs on our house. I talked to Austin on the phone to tell him exactly what I wanted done and how I wanted it done and asked for a quote. I never received a quote (even a ballpark idea) until he was on his way to our house 3 days later. At that point I asked for a quote and it was higher than expected but not high enough to start over with someone else. When he got there and I showed him where the two hose bib locations were he acted as if he didn't know there were two and tried to play it off like he was going to give me a deal and only charge me for one. Ironically, I had the text where it was clear I needed two replaced and he had even addressed the pricing accordingly. Anyway, he then talked to my wife about a water filtration system and told us if we wanted to do that he would come back on Friday to install the system and do the hose bibs for "free." We asked specific questions and again I was very clear on my expectations if we were going to do it. We decided to move forward and he took our information to get us on the schedule for Friday (April 10th). However, when he sent us the details over I noticed that the wording was vague and I began asking questions via text with Austin & Josh. Neither of them responded and I noticed my CC had been charged for $2,850. At that point, I told them I needed answers by noon or I would have to dispute with our CC company. When they did answer I had to press them for direct answers and eventually found out they were not planning to install what they had said they would be installing. They were banking on us not knowing anything about water filtration systems and putting in a lesser quality system than what they had sold us. I told them we weren't moving forward and that I expected a refund. Our neighbors had also signed up and let them know they were not going to move forward and needed a refund for the same reasons, they weren't getting what they paid for. At this point, they didn't show up, which is what they had been asked to. However, they never refunded the money and kept telling me they were working on it and giving me excuses. After 3 weeks I let them know I needed the refund processed that day with a screenshot showing it had been done and they never responded. Luckily, our CC company took care of it and refunded our money. I'm not sure at this point if our neighbors have been refunded. We also found out that the person that suggested them ran into an issue of them never showing up to install the water filtration system and has had to cancel on them now as well, not sure if they received their refund. My perception is that these guys are counting on you not understanding what they are doing and they "upsell" and overcharge for the job. I ended up getting another company to do the hose bibs with an extra water shutoff for $300 less than they had quoted me.

    New Horizon Contractors - hvac - Updated May 2026

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