Great company! Did a great job installing my new unit and cleaning air ducts! Would totally…read morerecommend them! Great service and very informative!

They showed up and did the work for me in Madison, TN the same day for a fraction of the price of…read morethe competition. I needed HVAC ducts replaced and some work done for my gas heater/AC system. The owner is super friendly, knowledgeable, and smart about the work. They didn't propose doing unnecessary repairs like other quotes i got and my system was working perfectly by the time they were done. Will definitely work with them again in the future.

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.

Highly recommeCalled at 10am they were here around 120p. Ashley was the guy who fixed my issue…read morequick. I had a bad dual capacitor (both the start up fan and the cooling function). Replaced that and was good to go. In and out about 20 minutes. ~$200 for the service call and part install. 1 year warranty on capacitor. My real estate agent recommended them.

I noticed that my a/c wasn't cooling. McCarroll was able to send a tech out the next morning at…read more8:30am. They ended up having to replace the 12 year old unit and were able to send a team out within 2 days to have the new one installed. Further, Mike M. provided me a Carrier unit for the same price as the Payne by Carrier unit I requested because it wasn't readily available. I would recommend their team for technician repair and replacement.

This was one of the most frustrating service experiences I've ever had as a property owner…read more Robert Junior was my first point of contact--he was responsive and helpful, even after telling me he was no longer with the company. He promised he'd stay involved and keep communication flowing. That held up briefly, then he completely disappeared... and so did his father, Robert Senior, who had "taken over" operations. I would hardly call his lack of communication and strong lack of customer service "taking over." My tenant dealt with ongoing AC issues for over a month, sometimes with no working air during hot summer days. Every time I was told the issue was resolved--whether it was the thermostat, the board, the float switch, or then a mysterious plumbing issue--something else would go wrong. I asked repeatedly for a clear breakdown of what was fixed, when, and by whom. I was told it would be emailed. I gave my email address, correctly spelled, six different times. Still never received the paperwork and it has now been almost THREE MONTHS. To make matters worse, when I tried to get clarity, Robert Senior called me and snapped. I remained calm and professional throughout, but the lack of accountability and the dismissiveness were inexcusable. At the end of the day, I had to micromanage every step just to keep things from falling apart. This company may be family-run, but the communication and professionalism were anything but warm or reliable. And this is putting all of the above lightly. I could post screen shots of all our text messages but that would take me a long time and I've already wasted more than enough on waiting around on these two. If you value your time, your tenants, and your sanity--look elsewhere.

This company is awesome. During the 01/2026 ice storm our heater died. We called Nashville heating…read moreand air. They came out the following day and diagnosed the problem. They were able to order the part the next day, and the following day were back to put it in. Now we are all warm and toasty again. Robert Jr gave us a perfect experience. I'm so glad we took a chance on calling this company blindly!

Had our heater go out on of course one of the coldest days of the new year…read more Called as soon as they opened and got a call back within an hour from Jeremy who was able to come out to our home by 3pm. He fully checked our heating system, found the problem worked out a price and had it fixed within 24 hours. I recommend Jeremy and his company very highly. Very professional and prompt.

Hicks just installed a new hvac unit at my home today. Could not be happier. Wonderful company,…read morecant say enough good about Hicks HVAC service. Took then no time, workes beautifully and resonable price and timeline. Excellent company to work with.

They have been always on time. There rates are fair. I appreciate the good work they do. Family…read moreowned and operated.

I have used Myers for my heating cooling for several years. They have always been on time when I…read morecall them and all of the technicians have been polite and professional and kept me informed about the work they are doing . I highly recommend them for all of your needs.

Terrible workmanship. When things began leaking (yes multiple) he ghosted me and I had to have…read moreanother plumber fix his work. He also charged me double what the quote was! His response: Is a complete lie. I work from home... I'm always here. He never responded to my calls/texts. Had to pay another plumber to come out and fix his work. As two things leaked soon after... I'm worried more issues will arise that I can't see as easily.

LJ was on time and we found his service of great quality and value. He had our sink and faucet…read moreinstalled in no time. In addition we really enjoyed chatting with him about travel. Will certainly use him again!

Bradley was the 3rd Heating & Air Company I had come to my home when my heat went out on The…read moreColdest Day Of The Year! The 1st told me I had a bad pressure switch and most likely a cracked heat exchanger, after he left & returned with a new switch, it also did not work and he declared a cracked exchanger the problem & a new unit in order, took the new part back and charged me a service call. The 2nd that came out climbed up to my attic, looked across at the unit, listened to what I told them about the 1st tech that had looked at it, and then went out to inspect my A/C unit for unit size and let me know they would email me an estimate for a new system. Brandon Bradley came out, took all my heat unit panels off, inspected the heat exchanger and then looked at the pressure switch, he found the valve itself was clogged, cleared it with a paperclip and HEAT! Hard working, knowledgeable, HONEST! It was a pleasure to meet him, and I do recommend you do the same!

Arrival was prompt, service was very reasonable, and the service tech "Big Chris" was so…read moreknowledgeable and explained the simple issue we had very clearly. Price for service was great and Big Chris saved the day with our heating system before the freeze.