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Toby Generator Service & Repair

5.0 (1 review)
Open 7:00 am - 6:30 pm

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6 months ago

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Roe's Abode Installs

Roe's Abode Installs

(5 reviews)

I'm so late in posting this review as I thought I completed it when our Generac generator was…read moreinstalled by Roe's Abode in 2022. Well here it is from my Google Review: Just had our annual maintenance review w/Manny at Roe's Abode. We are so satisfied with their install & maintenance of our GENERAC generator. We HIGHLY recommend Roe's. Everyone is so professional and quick to respond. We no longer have anxiety when storms are forecasted. We actually look forward to every Tuesday's generator automatically coming on to test the generator. Our days of filling the fridge with our Costco spoils of war and having them spoil due to power outages is OVER!!! What are you waiting on???? Call Roe's Abode to get your generator install & DEFINITELY get the maintenance for peace of mind! 2026 Update: Well we are so happy we made the decision to purchase a Generac generator and have it installed and maintained by Roe's Abode! We have been through 1 snowmageddon, countless power outages from weather & new construction projects in the area, and tonight and the next several days we are expecting snowmageddon 2026! Are we the least bit worried? Nope! Looking forward to enjoying the snow and Netflix movie binging with snacks, all from the worry-free, uninterrupted warmth and coziness inside our home thanks to owning a Generac generator from Roe's Abode

We recently made the decision to have a Generac generator installed to protect our home from future…read morepower outages. We were fortunate to have Roe's Abode provide us the best quote and install availability. Our experience from quote, scheduling, delivery and install were handled professionally and in a timely manner. Knowledgeable, courteous and flexible the Roe's Abode team answered all our questions and made our decision easy. We would highly recommend them if you are interested in this type of service.

Charlottesville Generators

Charlottesville Generators

(7 reviews)

This is a family business and they are dedicated to customer care. I had them repair my 15…read moreyear-old transfer switch after the original installers became unreliable. Finally, the generator itself started failing during last winter's snow and ice storm. There was both a board failure and an engine oil leak. During that failure, Eric was able to give me assistance over the phone that allowed me to check the unit and keep it going without a service call. I then had them put in a new system when my roads became passable. It was cheaper than wasting more money on old technology. My friends and family have also used them for installation, repair and maintenance. Bottom line, we trust these people more than any other company we've dealt with.

Had my generator installed by a local electrician. Install was slow and took almost three years to…read morecomplete. Wow! Last weekend we had a significant power outage. We were not home, first time the generator was to run under actual load conditions. We arrived home with CO alarms blazing caution. We had a problem, deadly odorless gas was in our home. We vented the house, alarms calmed down and we knew the source of the problem was the generator and it remained. Today Eric came to our house and had the issue identified! Charlottesville generator analyzed the problem. The installer never changed the orifice from Natural Gas to LP. Eric was responsive and knows his stuff. He is my newly designated dealer and repair facility. Give him a call, you will not be disappointed!

All Install

All Install

(1 review)

GO ANYWHERE ELSE. They don't even deserve one star. I used this company for annual Generac…read moreservice for several years, without issues. However, at the latest annual service call, the technician -- without my knowledge or authorization -- installed a $600 part (which I am not convinced even was necessary, as the generator had been running fine). The whopping-big invoice I received a week or so later was a nasty surprise. They apologized when I contacted them. The woman with whom I spoke, who claimed to be the owner, even told me that they'd recently had other complaints about that technician recently?! I paid for the unauthorized work, which I felt was pretty generous of me. Today, my power went out. As expected, the generator kicked on automatically. The only problem is that it didn't provide any power to my house. Technician screw-up X2. I called to request an urgent service call to fix the error and was told a technician was there in the office and would be right out. When he eventually arrived, the fun really started. First, he chastised me for being "mean to [his] mother" on the phone?! (For the record, I'd been nothing but polite her. I'd merely reiterated that the annual service call had been a problem, and that I was in the middle of an emergency as a result.) He claimed to own the company and said he doesn't need problem customers like me; I am welcome to take my business elsewhere. Hoo boy. I'll spare you the details of the rest of our conversation, which continued in the same vein. Fortunately, my power had come back on in the meantime, so I wasn't at the mercy of this surly, petulant man. I went inside while he went around the house to the generator. Soon thereafter, a heard him drive away. I had no idea what, if anything, he'd done or if the problem was fixed. I called the business once again and informed Mr. Surly's mother of what had gone down. Apologies and acknowledgment that Mr. Surly is not a people person. Then another man, the third one to tell me he's the business owner, got on the phone with more apologies and acknowledgment that Mr. Surly is not a people person. "That's not how we treat our customers." Well apparently, it is. TL;dr: Any other company in the region will do better work and treat you better than All Install. Spare yourself the grief and steer clear.

From the owner: ALL INSTALL was founded in 2004 by Robert Camper and has remained a small, family-owned Generac…read moreDealer ever since. The business was purchased in 2019 by his niece and nephews, and they are continuing his same fair way of doing business; face-to-face, with honesty, integrity, and the expertise to continue to supply a quality product at a reasonable price for the consumer. ALL INSTALL remains a dependable company for their clients, especially in times of need. We offer free, in-home estimates that allow us to meet with each client and determine their individual home standby generator needs. We also provide annual maintenance contracts, as well as service for all our customers' generator needs. We service Central Virginia, including: Fauquier, Rappahannock, Culpeper, Madison, Orange, Louisa, Green, Albemarle, Fluvanna, and Spotsylvania counties. Our Generac trained and certified technicians are friendly and knowledgeable and always ready to serve, and our dedicated and friendly(family) office staff are always there to help.

Toby Generator Service & Repair - generatorinstallrepair - Updated May 2026

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