They stand by their customer and make things right. I bought my usual box of cigars or so I…read morethought. After opening box I found a smaller size cigar. I prefer 660 (six inches long and ring size 60) which smoke just the right amount of time and relatively cooler with slow burn. But I got a box one size smaller but I tried one just in case it might smoke OK. No go. Next day I took box and receipt back and they exchanged it for correct box of right sized sticks and only charged me for the one I burned. OooRah! They did things right.

Been coming here for years. Good people. Good cigars but I'm always there for the pipe tobacco. I…read moreknow the review at the start was 6 years ago but I just wanted to point out that you can smoke there. I've seen people smoking in there every time I've gone. Also this the place I bought my first pipe about 4 years ago. So it's been good to me.

Awesome cigar selection. I'm from Northern California and we have very few cigar bars that allow…read moreyou to enjoy a beverage (it's either cigars or spirits). I enjoyed a 1964 anniversary padron with my BIL and we enjoyed our time and conversation. Highly recommend

My go to cigar lounge in Frisco. Owned by a great North Texas cigar family with a real passion for…read morecigars and maintaining A friendly environment for real cigar aficionados. Large TV's, Open year round and a real nice Patio area with a BYOB option in downtown Frisco Square. Still the best lounge in a crowded field of lounges that charge excessively for drinks and offer a limited selection of premium cigars. Check out En Fuego soon and say hello!

Went in to purchase a product and person behind counter said I owned them for something g from…read morealmost a year ago. Somehow I got a receipt and walked out though. Wouldn't give me new product after I bought it until I paid for something. Had no chance to check records or anything. Bad business and there are so many bale shops. I will never go to the one . Plus not eneyone wants the vape opened before it is handed over

Great smoke shop if your in Plano Run don't walk to this smoke shop. They have all your needs in…read moreone place

I finally found a cigar shop that keeps my brand of cigars in stock. The staff there seems to care…read moreabout customer service and the prices are reasonable. Give this place a try. They have a great room full of cigars.

Good stuff, for the area decent selection, person inside had in depth knowledge. Hopefully their…read moreselection can get larger. Still worth a trip.

Great prices!! Great service and clean! I love this place. Humidors are nice and so are the pipes…read moreand accessories they sell.

Good selection. Found some stuff here I couldn't find at other places. Nice humidor. The owners are…read morevery helpful and know their stuff.

These guys are great I have been going here for years and they are the only ones to make sure I get…read morewhat I need whether it's and vape (disposable or mod) a choice cigar or something to calm the nerves. They also have a really cool and nice selection of glass and and hookah products. Very friendly guys and will definitely remember you and what you like!

Polite sales and talk through any questions I ever have. The selection of their wide range of…read moreproducts I is great.

Great service, super clean, loved the extensive selection and how informative the lady . Great…read moreprices, I will back 10/10 shout out to Courtney

This has always been my go to place! Courtney has always been so helpful and kind and I will always…read morecome back here!

Very friendly, knows all of her product. Gives you best selection for price point. Highly recommend…read morewill be back soon!

Walked in today for a disposable and their store was super clean and staff was very friendly with…read moreme. They recommended me an elf bar and i loved the flavor. All their disposable were really well priced. Definitely going back for another one.

Hard Rock Smoke Shop: Where Your Wallet Doesn't Cry and Your Lungs Say "Thank You"…read more Listen up, DFW! If you've ever walked into a smoke shop and felt like you were about to be mugged by a $40 donut roll, I feel you. I've got a whole YouTube channel dedicated to exposing those overpriced, underwhelming, customer-bamboozling joints. But Hard Rock Smoke Shop? Oh honey, this place is the anti-ripoff. Let's break it down: - Pre-rolls for $5 -- Not a typo. Not a scam. Just straight-up generosity. - Donut rolls under $20 -- While other shops are out here acting like they're selling gold-infused unicorn tears. - Staff that actually knows their stuff -- They're not just there to ring you up, they'll guide you like Gandalf through the haze. - Owner who listens -- If something feels off, talk to him. He's not trying to rob you blind -- he's trying to keep you coming back. And it works. I've been shopping here for years. YEARS. And I still walk in like it's my first time at Disneyland. The prices? Unbeatable. The vibe? Chill. The honesty? Rare. This is my go-to spot, and if you're tired of smoke shops that treat you like a walking ATM, Hard Rock is your sanctuary. So yeah, if you want to pay $40 for a donut roll, go somewhere else and get played. But if you want fairness, fire deals, and a crew that respects your hustle -- welcome to Hard Rock Smoke Shop.

Dirty scamming business owners Price said 10$ but charged me 25$ and said price is different now…read morecause he bought it a long time ago... don't go here they will up charge you in your face