They stand by their customer and make things right. I bought my usual box of cigars or so I…read morethought. After opening box I found a smaller size cigar. I prefer 660 (six inches long and ring size 60) which smoke just the right amount of time and relatively cooler with slow burn. But I got a box one size smaller but I tried one just in case it might smoke OK. No go. Next day I took box and receipt back and they exchanged it for correct box of right sized sticks and only charged me for the one I burned. OooRah! They did things right.

Been coming here for years. Good people. Good cigars but I'm always there for the pipe tobacco. I…read moreknow the review at the start was 6 years ago but I just wanted to point out that you can smoke there. I've seen people smoking in there every time I've gone. Also this the place I bought my first pipe about 4 years ago. So it's been good to me.

POOR MANAGEMENT !!! The establishment has posted rules for the business, which is appreciated…read more However they have what appears to be their "REGULARS" which VIOLATE TWO of these on a CONSTANT basis. And when someone CALLS them out they are LABELED the PROBLEM !!! Cigar prices are fair but don't consider them to be good. Bathroom cleanliness can be hit or miss as some patrons do not know how to flush !!! The Over all cleanliness of the business is a 7 out of 10. The one employee who is the PROBLEM is CH---ER the MO----ER.

Awesome cigar selection. I'm from Northern California and we have very few cigar bars that allow…read moreyou to enjoy a beverage (it's either cigars or spirits). I enjoyed a 1964 anniversary padron with my BIL and we enjoyed our time and conversation. Highly recommend

Went in to purchase a product and person behind counter said I owned them for something g from…read morealmost a year ago. Somehow I got a receipt and walked out though. Wouldn't give me new product after I bought it until I paid for something. Had no chance to check records or anything. Bad business and there are so many bale shops. I will never go to the one . Plus not eneyone wants the vape opened before it is handed over

The have best products and prices. Lots of variety. They people are always helpful and friendly.read more

I finally found a cigar shop that keeps my brand of cigars in stock. The staff there seems to care…read moreabout customer service and the prices are reasonable. Give this place a try. They have a great room full of cigars.

Good stuff, for the area decent selection, person inside had in depth knowledge. Hopefully their…read moreselection can get larger. Still worth a trip.

Great prices!! Great service and clean! I love this place. Humidors are nice and so are the pipes…read moreand accessories they sell.

Good selection. Found some stuff here I couldn't find at other places. Nice humidor. The owners are…read morevery helpful and know their stuff.

Wow I had such a good experience with this shop just now. I'm new to vaping, so really appreciated…read morethe advice the clerk offered me. When I took my new purchase home, I noticed that the little battery light was staying on constantly. Also the vape container was hot, and it was hissing! I went back to ask what was wrong, and despite the "All Purchases Are Final, No Returns Or Refunds" sign, the nice gentleman kindly swapped out my defective device for a new one. That's great customer service.

These guys are great I have been going here for years and they are the only ones to make sure I get…read morewhat I need whether it's and vape (disposable or mod) a choice cigar or something to calm the nerves. They also have a really cool and nice selection of glass and and hookah products. Very friendly guys and will definitely remember you and what you like!

Great service, super clean, loved the extensive selection and how informative the lady . Great…read moreprices, I will back 10/10 shout out to Courtney

This has always been my go to place! Courtney has always been so helpful and kind and I will always…read morecome back here!

Very friendly, knows all of her product. Gives you best selection for price point. Highly recommend…read morewill be back soon!

Walked in today for a disposable and their store was super clean and staff was very friendly with…read moreme. They recommended me an elf bar and i loved the flavor. All their disposable were really well priced. Definitely going back for another one.

Hard Rock Smoke Shop: Where Your Wallet Doesn't Cry and Your Lungs Say "Thank You"…read more Listen up, DFW! If you've ever walked into a smoke shop and felt like you were about to be mugged by a $40 donut roll, I feel you. I've got a whole YouTube channel dedicated to exposing those overpriced, underwhelming, customer-bamboozling joints. But Hard Rock Smoke Shop? Oh honey, this place is the anti-ripoff. Let's break it down: - Pre-rolls for $5 -- Not a typo. Not a scam. Just straight-up generosity. - Donut rolls under $20 -- While other shops are out here acting like they're selling gold-infused unicorn tears. - Staff that actually knows their stuff -- They're not just there to ring you up, they'll guide you like Gandalf through the haze. - Owner who listens -- If something feels off, talk to him. He's not trying to rob you blind -- he's trying to keep you coming back. And it works. I've been shopping here for years. YEARS. And I still walk in like it's my first time at Disneyland. The prices? Unbeatable. The vibe? Chill. The honesty? Rare. This is my go-to spot, and if you're tired of smoke shops that treat you like a walking ATM, Hard Rock is your sanctuary. So yeah, if you want to pay $40 for a donut roll, go somewhere else and get played. But if you want fairness, fire deals, and a crew that respects your hustle -- welcome to Hard Rock Smoke Shop.

Dirty scamming business owners Price said 10$ but charged me 25$ and said price is different now…read morecause he bought it a long time ago... don't go here they will up charge you in your face