The amount of things they have is insane. I love how every time I go in, they are able to answer…read moreevery question I have and you can tell how much they know. The products are top quality and I don't plan on going to any other smoke shop. The value for their products is definitely fair. Not too pricey and every employee is always in a good mood! The vibes here are amazing. 100 percent recommend.

Don't back their product. 1 day return policy. Let me think this through. I buy a disposable vape…read more They have you test it and it works. Next day it stops working and is leaking. As a business, there is a point where you throw your return policy out the window and use common sense. I sold a product that stopped working, it's leaking, and it's 3 days later. And the damn thing is full. This is when you say, I am going to replace it and then deal with my vendor or distributor. $2000 in lost revenue is the prize for the amazing smoke shop!

RACIST EMPLOYEES , bad cigar quality ,it seems like they shut the humidor down at the end of the…read moreday (owner looks cheap af) ,and then this is the smallest humidor I ve ever seen

Dangerous to women. No funny shit, but I went in today to buy tobacco and the old white guy with…read morethe blue eyes and the facial hair was very pushy about getting me to "come to the back" He was talking about how he had "fishing boats" in the back and when I was like "fishing boats?" (Obviously this was immediately weird to me lol) He said something to the effect of how it wasn't actually fishing boats but machines, and he wouldn't stop pushing me to come to the back with him. At least four or five times he asked me to "come to the back" with him. When I walked in the store there was nobody there, I got the tobacco I wanted and said "hello?" a few times, I could hear him in the back room. After a minute or two he came out and apologized, saying he was doing something in the back. When he first invited me to "the back" I said, "the humidor?" and he said no, the back. Where he has the "fishing boats." At my confusion and obvious suspicions about "fishing boats" he said they weren't actually fishing boats but "machines". As a woman or a girl you know to be cautious of a man trying to get you alone, and as a grown, and old, man you should be aware that the way you talk to women, especially younger women, comes off. He even started walking towards the door where "the back" was, and I asked him for the receipt several times. I just kept saying "Can I have the receipt please?" Over and over again, probably four times. He didn't even give it to me initially, he just kept telling me to come to the back, saying I should see it. He didn't hand me the receipt even, just told me that it was "right there" (on the register) He walked over to me and ripped it off the register and handed it to me. Even if I give him the benefit of the doubt, this is fucking weird. He was eager to get me to "the back" At the least it's absolutely inappropriate. At the least it's a safety issue for myself and other women. As a grown man, especially an older man, you either have some cognizance about the way your behavior will come off as predatory or you are just, frankly, a predator. I know this man is odd, (at the least) to women because of the previous interaction I had with him the last time I went into this store. I have gone here numerous times to pick up tobacco with no problems. The employees are cordial, the prices aren't bad, but the previous time I came into the store with my friend, this same older man was behind the counter, and at our arrival he exclaimed "two women!" and at our confusion he said how he "Didn't have sisters growing up" and how that makes him exclaim about women in this way. Obviously this is a huge tell that this man is weird to women. I thought he was just a freak though. After going in alone, it confirms to me that this man is a predator. Again, you could argue that he is just bad with women, that he is just weird with women, but being pushy about trying to get women to "come to the back" Sorry, but no. Please do not go here alone as a woman. Honestly, I was coming in here fairly regularly but I cannot in good conscience recommend this place. Please do not go in here at all. Really seems like a huge safety issue. Sorry, no Karen, but I am a young woman who has been alive long enough to know when men mean me harm. That man is not trustworthy, and consequently this place is not trustworthy. I cannot reiterate enough how much I feel that people should not come here. Weird guy. Weird guy for real. The way he only said this shit to me when I was alone too, and not when I was with my friend, it tells you alot. Everything about this tells you alot. Buy your tobacco elsewhere. Cigarettes are not worth whatever the hell is wrong with that man.

If you spend any time peeking at my profile, you'll notice I go to a fair amount of cigar lounges…read morein the US. As it stands today, this is the best cigar lounge in the Dallas area, hands down. It starts when you come in the door: I was greeted by Reagan who explained their selection and pointed out several things that I haven't seen anywhere else. What surprised me was options; it wasn't SKUs on top of SKUs... but you can tell the ownership spent serious time selecting what goes on the shelf. I was told everything I saw is something someone who works there has smoked (which is impressive.) They even have a section of rarer cigars that my tax bracket wouldn't allow me to purchase (but loved to see them on the shelf!) Industrial has ample space for general patrons; the lounge is a decent size and they have a lovely bar that has enough options to make you happy. Nolan (the bartender) came to my seat... Walked me thru their menu... And helped me picked something I've never heard of (Ironroot.) Trust me when I tell you that doesn't happen often. I'm not knocking places that don't go the extra mile, I'm saying that when a place does, I have to give them their due respect. They have MULTIPLE areas for members to smoke, and here's what made me really happy: Reagan introduced me to one of the owners (Andrew) and he showed me around the entire space. The members lounge is legit; leather chairs, great ventilation and multiple TVs. By the way - general patrons have a similar setup, but the members lounge is more intimate. The service truly sets this place apart from the majority of lounges I've visited in the past twenty years. I highly recommend this spot if you're in the Dallas area. When I'm in Dallas I'll come straight here.

Today was my first time visiting and was welcomed like a regular member. Got a tour of the facility…read moreand the humidor was well stocked. The only bad thing was the second cup of coffee I got. It was very weak and lack flavor.

They stand by their customer and make things right. I bought my usual box of cigars or so I…read morethought. After opening box I found a smaller size cigar. I prefer 660 (six inches long and ring size 60) which smoke just the right amount of time and relatively cooler with slow burn. But I got a box one size smaller but I tried one just in case it might smoke OK. No go. Next day I took box and receipt back and they exchanged it for correct box of right sized sticks and only charged me for the one I burned. OooRah! They did things right.

Been coming here for years. Good people. Good cigars but I'm always there for the pipe tobacco. I…read moreknow the review at the start was 6 years ago but I just wanted to point out that you can smoke there. I've seen people smoking in there every time I've gone. Also this the place I bought my first pipe about 4 years ago. So it's been good to me.

the best smoke shop in lewisville all vapes are smooth and they have good prices 10/10read more

They have great customer service and a big selection of products. Definitely should check it out if…read moreyou're getting vapes or anything smoke shop related. Also the recommendation are good.

Bar is amazing and cigar selection is amazing. And the bartender Jarad is on point!! Highly…read morerecommend checking them out.

Music is insanely loud. Can't have any conversation in this place. Ventilation needs some attention…read moreas well.

This place is awesome. Ram was knowledgeable and nice. They have the best pricing on town hands…read moredown. Definitely worth the liittle the trip to 15th street. Found my new Plano Shop!!!! Ask for Ram!

Great shop, lots of product. Max was extremely helpful. Ask questions, they had something I wanted…read morebut it wasn't out front. I will be back.