Bar is amazing and cigar selection is amazing. And the bartender Jarad is on point!! Highly…read morerecommend checking them out.

Music is insanely loud. Can't have any conversation in this place. Ventilation needs some attention…read moreas well.

POOR MANAGEMENT !!! The establishment has posted rules for the business, which is appreciated…read more However they have what appears to be their "REGULARS" which VIOLATE TWO of these on a CONSTANT basis. And when someone CALLS them out they are LABELED the PROBLEM !!! Cigar prices are fair but don't consider them to be good. Bathroom cleanliness can be hit or miss as some patrons do not know how to flush !!! The Over all cleanliness of the business is a 7 out of 10. The one employee who is the PROBLEM is CH---ER the MO----ER.

Awesome cigar selection. I'm from Northern California and we have very few cigar bars that allow…read moreyou to enjoy a beverage (it's either cigars or spirits). I enjoyed a 1964 anniversary padron with my BIL and we enjoyed our time and conversation. Highly recommend

They Promote Buy one Get One "BOGO" But they false…read moreadvertise it when it's really Buy 2 Get 1 Free

Hands down best shop in frisco and great deals as well!! Great service and great selection as well!read more

The amount of things they have is insane. I love how every time I go in, they are able to answer…read moreevery question I have and you can tell how much they know. The products are top quality and I don't plan on going to any other smoke shop. The value for their products is definitely fair. Not too pricey and every employee is always in a good mood! The vibes here are amazing. 100 percent recommend.

Don't back their product. 1 day return policy. Let me think this through. I buy a disposable vape…read more They have you test it and it works. Next day it stops working and is leaking. As a business, there is a point where you throw your return policy out the window and use common sense. I sold a product that stopped working, it's leaking, and it's 3 days later. And the damn thing is full. This is when you say, I am going to replace it and then deal with my vendor or distributor. $2000 in lost revenue is the prize for the amazing smoke shop!

I was in the store on day, and someone who appeared to be the manager got in a screaming match with…read moresomeone who said they were a former employee. After the customer accused the manager of sleeping with the owner she was told to "get the fuck out of my store". Not only that the store was disgusting there was dead flys in the display cases and bugs running around on the floor.

Sign on the door says be back in 10 min, 15 min later still no one there. So many people walked up…read moretrying to get in and yet no one to work :(

Great prices!! Great service and clean! I love this place. Humidors are nice and so are the pipes…read moreand accessories they sell.

Good selection. Found some stuff here I couldn't find at other places. Nice humidor. The owners are…read morevery helpful and know their stuff.

This place is great, that got great price, and the employees definitely know what they're talking…read moreabout. Different things would come if you're a beginner or a pro at smoking. 10/10

Every time I go in, everybody is so helpful and knowledgeable on the products and if you can get in…read moreand get a discount, I highly recommend it.

They stand by their customer and make things right. I bought my usual box of cigars or so I…read morethought. After opening box I found a smaller size cigar. I prefer 660 (six inches long and ring size 60) which smoke just the right amount of time and relatively cooler with slow burn. But I got a box one size smaller but I tried one just in case it might smoke OK. No go. Next day I took box and receipt back and they exchanged it for correct box of right sized sticks and only charged me for the one I burned. OooRah! They did things right.

Been coming here for years. Good people. Good cigars but I'm always there for the pipe tobacco. I…read moreknow the review at the start was 6 years ago but I just wanted to point out that you can smoke there. I've seen people smoking in there every time I've gone. Also this the place I bought my first pipe about 4 years ago. So it's been good to me.

If you spend any time peeking at my profile, you'll notice I go to a fair amount of cigar lounges…read morein the US. As it stands today, this is the best cigar lounge in the Dallas area, hands down. It starts when you come in the door: I was greeted by Reagan who explained their selection and pointed out several things that I haven't seen anywhere else. What surprised me was options; it wasn't SKUs on top of SKUs... but you can tell the ownership spent serious time selecting what goes on the shelf. I was told everything I saw is something someone who works there has smoked (which is impressive.) They even have a section of rarer cigars that my tax bracket wouldn't allow me to purchase (but loved to see them on the shelf!) Industrial has ample space for general patrons; the lounge is a decent size and they have a lovely bar that has enough options to make you happy. Nolan (the bartender) came to my seat... Walked me thru their menu... And helped me picked something I've never heard of (Ironroot.) Trust me when I tell you that doesn't happen often. I'm not knocking places that don't go the extra mile, I'm saying that when a place does, I have to give them their due respect. They have MULTIPLE areas for members to smoke, and here's what made me really happy: Reagan introduced me to one of the owners (Andrew) and he showed me around the entire space. The members lounge is legit; leather chairs, great ventilation and multiple TVs. By the way - general patrons have a similar setup, but the members lounge is more intimate. The service truly sets this place apart from the majority of lounges I've visited in the past twenty years. I highly recommend this spot if you're in the Dallas area. When I'm in Dallas I'll come straight here.

Today was my first time visiting and was welcomed like a regular member. Got a tour of the facility…read moreand the humidor was well stocked. The only bad thing was the second cup of coffee I got. It was very weak and lack flavor.

Service, selection and they always have good deals. I've shopped with CW for over a decade and…read morehopefully for another decade.

When you walk in you realize that you're in the humidor already. Good selection of cigars and cigar…read moreaccessories. Staff was thoughtful and knowledgeable. I will return!