If you spend any time peeking at my profile, you'll notice I go to a fair amount of cigar lounges in the US. As it stands today, this is the best cigar lounge in the Dallas area, hands down. It starts when you come in the door: I was greeted by Reagan who explained their selection and pointed out several things that I haven't seen anywhere else. What surprised me was options; it wasn't SKUs on top of SKUs... but you can tell the ownership spent serious time selecting what goes on the shelf. I was told everything I saw is something someone who works there has smoked (which is impressive.) They even have a section of rarer cigars that my tax bracket wouldn't allow me to purchase (but loved to see them on the shelf!) Industrial has ample space for general patrons; the lounge is a decent size and they have a lovely bar that has enough options to make you happy. Nolan (the bartender) came to my seat... Walked me thru their menu... And helped me picked something I've never heard of (Ironroot.) Trust me when I tell you that doesn't happen often. I'm not knocking places that don't go the extra mile, I'm saying that when a place does, I have to give them their due respect. They have MULTIPLE areas for members to smoke, and here's what made me really happy: Reagan introduced me to one of the owners (Andrew) and he showed me around the entire space. The members lounge is legit; leather chairs, great ventilation and multiple TVs. By the way - general patrons have a similar setup, but the members lounge is more intimate. The service truly sets this place apart from the majority of lounges I've visited in the past twenty years. I highly recommend this spot if you're in the Dallas area. When I'm in Dallas I'll come straight here. read more

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Today was my first time visiting and was welcomed like a regular member. Got a tour of the facility and the humidor was well stocked. The only bad thing was the second cup of coffee I got. It was very weak and lack flavor. read more

Industrial Cigar - Good stick. - Tobacco Shops Near Me - Frisco, Texas

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My husband went hear the other Saturday while I attended a meeting in Frisco. He says that it was really a nice place. Good customer service, nice humidor & a good selection of cigars to choose from. read more

Ayyyee! I think I found my new forever go to. I love the layout of this lounge. It has a very upscale vibe with a non pretentious mood. The entire staff was very welcoming & knowledgeable. The humidor has a great selection so you should not be disappointed. The fellow BOTL & SOTL are friendly & from all walks of life coming together to enjoy the beauty of the smoke! I have yet to try the food but Everyone I asked about their dishes had nothing but great things to say. Will I be back? YEWAAAAH* in my Lil Jon voice* lol This lounge is #BarbieApproved read more

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Been here multiple times this week on my visit to DFW. Very nice selection of cigars. Staff is super friendly and helpful from as you as you enter until you leave. Jacob was great back in the bar & staff was super helpful offering recommendations. Super laid back vibe in the lounge with all the baseball and football playing on each TV. Nice area to sit back and lounge or grab a table to finish your workday. read more

This place is terrific. It has the nicest non-members smoking area I've ever experienced. The amount of cigar choice can't help but satisfy anyone. Family owned, and very well educated on cigars. I don't believe they serve food yet, but I am looking forward to the full experience. read more

Loved it! Me and the Hubby are Definitely adding this to the date night rotation! Cigar selection, bar tenders, food and music on point! Coming up on a yr of living here and haven't had the best luck on finding a place similar to our old cigar lounge in LA and even though it's different it's definitely amazing! Thanks Nolan and Eric for the tours and great drinks/ company! read more

One of the best cigar lounges in the DFW Metroplex. Their walk-in humidor cigar selection is beautiful and enticing. The staff knowledgeable and helpful. The new dining area and food are beautifully prepared and tasty. Next time I'm in the area, I'll be back. read more

If you want a place to retreat and enjoy peace and comfort while enjoying a cigar & drink...THIS is the place to invest your time. Classy. Professional. Attention to detail. Not a night club with banging music. This is for those who want a more Professional experience. From the moment you walk in ,,the personnel who not only sell you the cigars but take time to EDUCATE you on the brands and flavors to the incredible staff/bartenders who are extremely professional and keep an eye on the ash try and clean them consistently you will NOT be disappointed. Beyond what has been stated, they also have business networking events and what I love is on Wednesday nights...Puff & Paint. This opens the door to any wife/girlfriend to join their man. So while he enjoys one of many cigars offered, she can sip wine and paint with other women (and men...who are secure in their manhood! LOL). Drive by any other place and enjoy this peaceful haven. You will not regret it. read more

Everything I could imagine in a stellar cigar lounge experience. The food is on point and their cigar selections are impeccable. As a member, the private lounge areas are a very nice add, but the "regular" lounge areas are better than most cigar lounges out there. Pure class and in a league of their own. read more

This place was a must visit recommendation from a good friend. He told me if I was ever in Frisco that I had to experience Industrial Cigar. I flew into town and made it happen. This place did not disappoint!!! The ambience, the custom selection, the bar, the food, and the community were exceptional. It felt like if Cheers became a top notch cigar lounge. Reagan was incredibly gracious and gave me a full tour and introduced me to the regulars. I ended my experience with great conversation while smoking an Atabey and drinking a Blanton's Old Fashion with amazing locals. read more

Great atmosphere with an aviation theme. The bar is nice and the humidor has an interesting cigar selection, many of which I had never seen before. Though I like that, I would like them to carry more "regular" or well known cigars as well. read more

Very nice lounge. Lots of new, comfortable seating. Great cigar selection. We had dinner there as well. Dinner selections are limited, but that's OK. The presentation was great, and portions ample. The only downgrade as that the food took a long time (we were the only ones seated in the restaurant) and it was cold when it came out. I will definitely be back, but probably just for a cigar. read more

Heidi makes a phenomenal Chilton. She's so helpful and warm. Love this place so much as a woman

I was invited by my colleague to check this place out. Employees were very knowledgeable, made excellent recommendations and continually checked in with us while enjoying our cigars. Very nice people, great place, great customer service! Really appreciate an establishment this attentive to a customer's experience. I will be back!! read more

Nice, clean. When I walked in, they're is a foyer space. If you go to the door to the left of the host stand, you are assisted with picking out cigars. The door to the right opens up to a nice sitting area, with a variety of sitting situations. It's a nice space to chill with friends or even work remotely. From what I can remember, there's ice, water, sodas that can be purchased, so you can bring your own spirits in, like I did, and have a nice, chill time. The staff and patrons were very friendly. I would definitely go back. read more

Okay. Going to try and be as fair as possible. I've shopped at this store about 7-8 times the first 5 visits, at least 6 months ago, were great. Selection was amazing, service and recommendations were outstanding. They answered every single question I had. In fact I went tonight to finally get a VIP membership knowing they're about to open the whole store very soon. Tonight, and my last visit, were so disappointing. Couldn't get any help or recommendations and the selection looks like they're almost out of business. The cigar selection was just sad. I was looking for, and asked, about a new cutter and crickets. The guy wouldn't even look up what I bought previously. Nor would he do just about anything else. Based on tonight they just get one star. Based on all my visits they get 3. You can't be a higher end cigar shop and drop the ball regularly. I lost interest in a VIP membership after tonight. read more

Always a good time when we stop by this establishment for a cigar and a couple of drinks. We always end up in some good conversation with the other patrons. Service is always fantastic and atmosphere is great. read more

Thank you Tyler from Industrial Cigar Co for helping me select some great Cigars as a Rookie. Even though I didn't stay to smoke my cigar at the lounge area that they had, my experience as a first timer coming here was amazing because of Tyler friendly and helpful insight on what to get especially within a good budget. He even gave me the Boveda on the house and I know this won't be the last time I come here, I'll be back to enjoy the full experience here at Industrial Cigar Co again. Thanks again Tyler and Industrial Cigar Co. read more

Industrial Cigar - a thank you sign and two cigars - Tobacco Shops Near Me - Frisco, Texas

Great experience the attendant is very knowledgeable and accommodating Great cigar collection and relaxing atmosphere read more

Great selection of cigars and atmosphere is top tier! Good conversation. Some people work on their laptops which is cool too. Big screens for games. read more

Excellent cigar selection. Great atmosphere. Nice elegant bar. The hosts were attentive and thoughtful. We will go back for a grate tobacco experience. read more

This store has a wide selection of cigars. Very helpful staff and great service. The value of product is great. Looking forward to the expansion of the store. read more

I've been to this place several times but I'm never going back. The cigar collection is nice. The place is amazing. Super upscale. Today went and bought a 40 dollar cigar with some friends. The Mavs were on abc but they wouldn't play the sound because someone had requested jazz music. I got an old fashioned for me and a buddy that I was charged 29 dollars a piece for. It's just not worth it. 1 cigar, two drinks, and after tips, I was at about 132. Maybe I'm just poor and for most that's no big deal but for me that's too much. I'm out. Update. Owner reached out to me and it was a mistake. There was some type of issue with the system. They are priced around 13-16 dollars. He is in the process of reimbursing me. read more

Came in for a couple cigars for a golf scramble I have coming up. I could not be more impressed by this place. Brandon could not have been nicer in helping me select the perfect cigar. There was no pressure or upselling, just helpful knowledge. His dad was just as nice. He talked football with me like he'd known me for years. The bottom line is that this is just a place that feels like family. Everyone I talked to was beyond friendly and welcoming. On top of that the prices were great. They are BYOB and have a comfortable lounge area. If you need some great cigars, and you want them from superb human beings, this is your place. I will be back! read more

Joseph was very knowledgeable and the service was fantastic. If you have any questions Joseph is the man

One of the few places that stocks Atabey cigars in all of Dallas. That alone earns them a 5 review. They also have great people, many great cigars to choose from, and a clean lounge area. read more

First time in with my buddies. I've been to countless cigar chops and lounges, but I have never had an experience like this one. Joseph's service and knowledge on cigars was exceptional! I've never heard descriptions and stories like his. Everyone in the lounge including members/regulars were very nice and welcoming. I learned so much and looking forward to my next visit. read more

Their selection of cigars was good, The facility and amenities were nice and their customer service was on point. However, The overwhelming amount of mixed cigar smoke tremendously detracted from the overall experience. My friends and I came there to smoke the cigars of our choice, not everyone else's. The air was so thick that our eyes burned within minutes of sitting down and the concentration of smoke, at times, made it difficult to carry on conversation. Once we left, we couldn't go anywhere else because our clothes and our bodies smelt so badly from all the mixed aromas. I am a big fan of these types of establishments and typically enjoy the smell of a cigar smoking lounge. I also think they have the potential to be a great one. They just badly need to invest in a couple of fans so their patrons can enjoy the distinct flavor profiles of their cigar and not smell like an ashtray when you leave. If it weren't for that one, but highly prevalent, factor I would haves rated this at least a 4, if not a 5. The smoke was simply too much. read more

This place has become my only go to for cigars. I saw one review that said the smoke was bad. Not even close! It's not bad even when it's packed. They are actually a certified clean air facility with 3 huge air purifiers, an exhaust fan, and more. They have a great selection of cigars you can't find other places and every one has to be reviewed and approved unanimously before it hits the shelves. Tons under $10 all the way up to high end pre-embargo Cubans. The customer service is second to none and the lounge is extremely comfortable. Everyone there is treated like family. Plenty of TVs, memberships available, and events regularly. Definitely check it out. read more

Industrial Cigar - a bottle of whiskey and a bowl on a wooden table - Tobacco Shops Near Me - Frisco, Texas

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Found this gem of a store through a recommendation from a friend and couldn't be more impressed. As someone who is not local, the staff is friendly and willing to answer any and all questions across the phone or through email interaction. They will inquire about your taste likes and dislikes in order to make spot on recommendations. Since I am not local, this crew ships out orders with great efficiency and has never let me down. By far, this place is the spot to go. Just wish I lived close to take advantage of all they have to offer inhouse. read more

Best cigar shop in North Texas! Family owned and operated. You are part of their family when you walk in their front door. Highly recommended. read more

Top notch, comfortable, friendly cigar lounge and purveyors of fine cigars. I met with Andrew, one of the co-owners, he was gracious enough to show me around his humidor, I can tell you from being a long time experienced cigar smoker, this man has fine tastes and it shows in his shop's selection, his knowledge, and quality of hands on service. The offerings include everything from your standard offerings to rare high-end connoisseur collections-very impressive. Extremely fair pricing. 10/10 would recommend to a novice entry level smoker as well as experienced cigar smokers. read more

First impression Small inside with a small humidor. The humidor is fully stocked with a little room to grow. They offer a great selection from Kristoff to higher end Padron. I didn't see anything less that $10 which was kind of a bummer imo. Average price per stick is around $12. The lounge area is nice, spacious with comfy seating. Some tables if you need to do some work on your laptop are also available. I did see someone in the lounge charging their phone. Large wall of lockers, presumably for members though I didn't ask about that. A few TVs on the walls. Ventilation seemed good. I didn't feel like I was sitting in a smoke box even though there was around 10 people smoking. One minor turn off for me was the gentleman that rang me up cut my cigar and wanted to light it for me too. To me, this is against cigar etiquette. Maybe I'm old school or times have changed? Three stars from me because this is an average spot and the lack of less expensive sticks. 4 stars is reserved for badass places. read more

This is hands down the best cigar shop in the nation. I smoked my first stick here a year ago and have thoroughly enjoyed my experience every time since. Industrial Cigar Company has the perfect environment to work and/or relax any day of the week. The employees are friendly and respectful. They can help direct you to not only find what you're looking for, but inform you of other choices that may suit your palate even better. ICC has a plethora of sticks to choose from. You are bound to enjoy your time at Industrial the second you step in the door. read more

Industrial Cigar - Cigar Slow Smoke Competition - Tobacco Shops Near Me - Frisco, Texas

Retailers across the US could learn a great deal from this spot! Great customer service with a knowledgeable and friendly staff. Customers at the lounge are also welcoming and engaging when you're looking for a conversation. Got some work done while smoking a cigar so I couldn't complain. Clean, friendly and a great selection will keep me going back whenever I'm in the Dallas/Frisco area. read more

Building a house a mile away. Stopped in to check the place out. Was very impressed. Family operated and they all took time to welcome me to the area. Very impressive in today's World!! I'll be a regular. read more

Well not sure what Doug R. was talking about....but this place is amazing... great selection from budget friendly cigars to the highest end unique brands that you won't find at regular shops! This is a family owned business with the customer service experience as their primary goal. From the help in the humidor all the way to ice for your drinks and snacks. The other thing that separates this shop from the rest is the education they provide on not just the cigars they carry but general tobacco knowledge and proper cigar etiquette in general. They hold many events from Cigar 101 to hosted parties for the holidays! They welcome everyone from a first time cigar smoker to their members and treat everyone with the greatest respect! Great place to relax and enjoy a sporting event on the several tv's as well. Unlike most cigars shops, they have furniture that's comfortable and well taken care of. First class establishment and by far one of the finest cigar shops in the country! read more

Top of the line establishment. The Frakes have developed a unique culture that blends a family atmosphere with excellent service and genuine fellowship. Their humidor features an excellent variety of well-known brands (Padron, MyFathers, Crux) as well as some exclusive boutique stocks that are difficult to find (Atabey, Cavalier, Patoro, Bandolero, Foundation, Aladino,) and much more. Private members enjoy excellent discounts on sticks, boxes, merchandise and get awesome access to some pretty cool events. read more

Great place, friendly staff, and great selection of Cigars. I've met great people at this lounge, and the staff makes you feel like family. I highly recommend taking a look at this place when you get a chance! read more