there's a guy there now super high usually it's not a problem, but I always come here to buy geek…read morebar. He told me that fogger is better sold me two fogger and once I open it, I asked him how to charge it then he said no refund you have to buy another fogger with a battery. worst f-ing customer service forget this place. go to another smoke shop for better quality and customer service. he called the owner Kelly and she is a loose screw head as well no respect and no customer valued service!! the guy lied to Kelly and she started screaming on the phone saying customer aren't right. we'll stick this fogger up your nose Kelly you suck and you need to learn customer service you witch !!

First of all, the website says it's opened, 9:00a.m and it's 11:42a.m & the shop is closed. Since…read moreI've pulled up, there have been 3 customers trying to get inside & the door is shut & locked. They do not value their community or customers. The selection is very limited and too expensive. Save yourself the trip, and go somewhere where they appreciate your service and will be grateful to you. When you want to look at something they breathe hard, and snicker underneath their breath and slam counter tops to let you know they don't like you, that you annoy them and are unwelcomed. EVEN IF YOU CAME TO SPEND YOUR COLD HARD CASH! They don't care and are very careless. *since writing this review 3 more people have come to try and opened the door!!!! Horrible! Horrible! Horrible! Would get 0 starts from me, if I could! *Edit There is a smoke shop, just across from this place, called EZ smoke shop!! Waaayyyy better! The guy was friendly, and helped get what I needed in SECONDS!! He was friendly and helpful when I wanted to look at items he had, he was more than happy & accommodating to me, while still being an extremely helpful person to his other customers!!!! was able to get a good deal since I was spending allot of cash$$$.. GO TO EZ SMOKES JUST ACROSS THE STREET!!! Good luck!

The guy there was friendly and helped me get what I needed in seconds all while still being able to…read morehelp other customers! Also, they had what I was looking for!! I was happy about the large selection he had! And he gave me a good deal, since I was spending LOTS OF $$$! I recommend this place! Waaay better than the smoke shop next door called golden house or whatever! They are trash! Don't go there and spend your money! Come here instead! And leave satisfied!!!

Not only is he nice and fast; plus knows what he has or can get - his prices are also THE BEST! I…read moreONLY shop there now for my Kratom, best selection & price I have seen anywhere around here. Vape pens for dabbing. all good selections and prices. My place for sure!

Too many times now their bulk tobacco has been so stale it just crumbles when you squeeze the bag…read moreto check. Should have done this when I'm there not at home, won't even attempt to get a refund the kid in there is so rude I probably wouldn't get one. Been going there for at least 20 years and now it is time to go elsewhere!!!

Would never support this business ever tf again. Young Asian man that work there was extremely…read morerude. Me and my friends were talking amongst each other in regards to which flavor vape we wanted to purchase store associate was standing over the counter on the phone trying to rush us and saying rude comments about a conversation we were having amongst ourselves in regards to the vape then when we made our decision we told him the flavors and he started getting loud saying just say the flavor. Horrible experience will never return all his review are bad and I see why due to the customer service would strongly recommend you buy your tobacco needs elsewhere.

Updated review:…read more Shady!!!! They are mixing their own knock off versions of juice they sell and passing it off as authentic. They are 100% tampering with products. Just bought a 3mg juice, get home open the box and it's a 6mg. Avoid buying ANYTHING here Staff and owner are rude and very unhelpful.

What a wonderful Vape store with a highly knowledgeable employee. I've been a long time vapor for…read moremany years, and although I am switching to some of the newer devices, they still appreciate the vapes lifestyle. Out of the 18 Vape stores I've gone to an a 40 mile radius, they have the absolute best juice selection I have seen since arriving in Washington state. They are extremely knowledgeable, and carries some really quality local made juices as well. I'm very happy I found a place with reasonable prices whom I can get my coils, salt Nic, and low nicotine cloud eliquid all in one trip. Lovely experience here. Highly highly recommend.

I normally use another glass shop in the vicinity, but a friend told me to try this one out. All I…read morecan saw is WOW! Such unique items you will not find anywhere else. Also at prices better than that other shop in the vicinity.

Stopped by here on Saturday (5/22) and the girl working that day was really freaking amazing! Sorry…read moreI forgot to ask name, but definitely answered questions my fiancé and I had about shipping the best she could!! The pieces here were also really beautiful and unique compared to other shops i've seen or stopped by. And visiting from Texas the price I got all my items for was not bad AT ALL. I'm visiting seattle and noticing how overpriced EVERYTHING is from gas, clothes, the same meals fast foods as texas are also sky rocket higher in price (smh). but this smoke shop has REASONABLE pricing, even cheaper than smoke shops in texas... If I lived in seattle this would be my go-to smoke shop. I truly loved it

The ONLY reason I'm giving 3 stars is because of the woman budtender who helped me the 1st time I…read morecame in a few days ago and because she was also amazing today despite the dickhead with flamboyantly colored hair and crappy attitude. After waiting in line I was waved over by this asinine idiot and as soon as I reached the counter he immediately starts chatting with another customer. I interrupted and told him I was in a hurry...just because you know someone does not give you the right to niglect your duties or the customer, who pays your salary, to chit chat with them. He immediately became rude and short with me so I rejoined the line to wait for the next budtender. I'm so sorry I can't remember her name but she's assisted me both times and has been phenomenal! Great customer service, attentive and informative. If it weren't for her I would've walked out straight away. No one has time to tolerate a boy and his temper tantrum when all he has to do was his job. Grow up and do your job lil' punk@$$! To the older woman(5's) who helped me and the manager who had to be called over, I deeply apologize for any discomfort I may have caused you. I myself have worked in customer service for 25 years and if that little @$$hat worked for me...he wouldn't anymore!

This is an alright spot if you're getting some edibles or maybe even a joint pack. The last few…read moretimes going here, I've asked for a recommendation for a joint and each one had my throat hurting so much. I'd stick to sticky frog packs if you're to get joints from here. It's not that busy and there's a security guy in front with two atms inside.

DO NOT GO HERE. The employees are unbelievably rude, especially the main guy who is there all the…read moretime now. It's the type of place where they act annoyed at you just for walking in the door, before you even ask them anything. I came in looking for replacement glass and the guy had an attitude the moment I entered. They didn't have the right glass, which is fine, but the guy tried to make me feel stupid for even asking. I had a follow-up question and he completely ignored me and continued laughing and talking to his coworkers even though I was speaking straight to his face 3 feet away. The only acknowledgment I got after that were further attempts at belittlement, but at that point I was walking out the door, as they yelled after me in another language. To sum it up, if you can even get them to help you, they will talk down to you and try to get you out of there as quickly as possible, in the least helpful way possible. The arrogance and sense of superiority in there is overwhelming. It's the exact opposite of a friendly, welcoming environment. Do yourself a favor and go to the place that's right across the street instead. The place is called Vape-O-Rama and it's like 30 seconds away. They're super chill, knowledgeable, and will treat you with respect (they even had the glass piece I was looking for)!

Best price in town. Great service!! Knowledgeable staff that is always happy to help.read more

It's impressive how consistently bad this smoke shop is. Wrong items sold, no exchanges for their…read moremistake, along side employees with shocking incompetence. Between that and the lack of loyalty to customers .. just Save yourself the frustration and go literally anywhere else.

Seems like they sell counterfeit vape products. We bought a vapetasia 3mg juice bottle and it was…read moregiving my girlfriend a head ache. I went online and looked up the brand on a couple websites including the brands website. All the brands juices are clear, and the one we got from this shop was yellow and had a very rough taste closer to 6mg. I've suspected from disposables in the past. I know juice can turn yellow with age and oxidize which I'm not sure is better to sell. Be careful buying products from here Update----:tried to exchange at the shop due to the fact it was giving her a head ache and was extremely abrasive to vape, and was told they wouldn't do anything about it. Poor customer service and no standing behind their product. Again buyer beware