I used this business to clean, stain and seal the grout in my kitchen and to clean the tile and…read moregrout in our master bath. They were very knowledgeable and my kitchen floor has never looked better. Would highly recommend this business and will be using them again.

David, the owner, was very accommodating and did a fantastic job! He was so helpful to travel a…read morelittle farther than his normal radius to help my elderly parents with a shower grout issue and with a shower door that was pulling apart from the tiled wall. David and his employee arrived on time on a snowy icy winter day and got right to work. They were very patient and kind to my parents and did a great job with both the door and shower grout to repair both issues by early afternoon. I would hire them again and recommend them! His office staff was also amazing at communicating and keeping me updated with the appointment and process.

We had tile work done back in March, early April. Chase used other guys to work with him. One of…read morethe guys threw away our bathroom fixtures. They were expensive and out of stock. At first he denied this, then stated that he would pay for them. We had to hire a plumber to cut our pipes to allow for a different fixture since we could not use our shower or bathtub. He still has not paid us for this!!! Do not use him, he lies and is not a man of his word.

We had GroutLikeNew come and fix the grout in our shower. It was originally very difficult to…read moreclean and the grout was cracking. He came and made the shower look like new! It was a quick process and finished in less than a day. We are thankful for the improvement!

This cleaning service is simply the BEST! Very responsive and much time and TLC taken to provide…read moreexcellent results. Not only is the carpet cleaning great, but the tile and grout cleaning is fantastic - great results. Frank is the BEST!

From the owner: Carpet Cleaning, Tile and Grout Cleaning,…read moreJanitorial Service, Flood Service

Nick did an awesome job fixing the cracking grout in our shower and tub surround. He was…read moreprofessional and clean and did a grout job color matching our grout.

I cannot recommend Restoration Tile and Grout. They came to clean up the tile and grout and…read morereplace a show shelf at my home. The technicians did a terrible jobs. I will explain all the issues I had. The good news is Nick the manager of the company came back and fixed all the issues. The bad news it took him three hours since there was so many issue. When you hire a professional service to do work around your house you expect it to be right. You pay good money for these guys and the technicians that came to my house were not skilled. They lacked professionalism and a pride in their workmanship. If you hire them make sure you check their work closely when the job is done. 1. They did some grout replacement in my bathroom and used a premixed sand based grout and it did not match at all. Sand based grout is NOT smooth, it is very rough and textured. 2. They did not place the PFocus epoxy sealer in all the grout lines. They missed a lot 3. They got the PFocus epoxy all over the tile and I mean all over. Nick had to sand off the epoxy and after I left I found many more spots. Very sloppy workmanship. 4. I noticed that they did a terrible job of clearing off the soap scum in the shower. I don't believe the crew used the tile cleaning product in the show. This was probably the most important place to have cleaned the tile. I noticed this after Nick left trying to fix the first set of problems so I just cleaned it up myself. 5. The shower shelf was install unlevel. It was pitched toward the shower wall so the water would puddle on the shelf. I noticed this in time so the technician could fix it before the thinset hardened. 6. As mentioned in another review they created a lot of dust that went all over the bathroom and bedroom. They covered nothing and they should have warned me that they would create so much dust. 7. The ended up replacing some tiles they knocked off by accident and they were very poorly installed. Nick had to remove them and reset them correctly.

Hands down one of the best companies I've ever worked!! They were quick to respond, very polite, I…read morehad an appointment made within 7 days. They worked with me on a good time, I asked they text me before arriving because I was coming from work and they did with no issue. They were very personable, and did an amazing job. I reached out a few days later because I still had a small issue, and with no fee or issues, they came back out right away to fix the problem and fixed the problem. I HIGHLY RECOMMEND them! You will not be disappointed!

From the owner: Our business specializes in quality carpet, upholstery, and tile and grout cleaning!read more

I worked with First Class Tile to renovate 3 bathrooms. They immediately understood my vision and…read moretimeline. Even with unforeseen delays with construction, they were able to work with me to get everything done. All three bathrooms were completed with modern walk-in showers, with mitered corners. Further, their customer service was impeccable. For these projects I worked with at least a dozen contractors, and First Class was at the top.

This review is for First Class Tile LLC in Rochester, MI. I desperately wish I had hired Ed Luca…read moreand First Class Tile to remodel my bathrooms instead of the contractor I used. We had cracked grout and floating tiles within a year, and we hired Ed to redo the floor of the powder room. We had difficulty obtaining unbroken tile in the correct dye lot, forcing us to reschedule numerous times. Ed was extremely responsive to our situation, and managed to get the work done quickly and beautifully. It was a real challenge, given the state of the floor, working around the cabinet, and a shortage of tile. I have literally never had a contractor respond so quickly to calls and texts, they showed up when they said they would, and even gave us a discount for using cash. I would not hesitate to recommend First Class Tile.

We had grout repair done on two showers that desperately needed it - one of them was downright…read moreembarrassing. Chuck and his son did an EXCELLENT job at making both of these showers look so much nicer. Since they did such a good job on the showers, we also had them do some work on our stone tiles in the entry way and in our kitchen area. They definitely cleaned this up and significantly improved how this older tile looks. We swift and steam clean the tiles a few times a year, but their work made a really big difference in the appearance. We walk in these areas quite often during the day, so we really appreciate the improvement. They arrived timely for both appointments, and were efficient in their work - it took exactly how long they had estimated. They were very personable, but also pretty quiet while they did their work. I happened to work at home both days

The owner is friendly, the work was completed professionally and exactly as promised. I would…read moredefinitely recommend him to family and friends!

This is the 2nd time I've had Brian clean my carpets. He's dependable, didn't have to wait weeks…read morefor an appt, fast and did a great job. I dogsit so I had some pee spots and other animal related stains. Brian spot treated all the stains, cleaned & deordorized the carpet & it looks like new. Highly recommend Cleaning Services by Brian.

We decided last minute to have our carpet cleaned on a Saturday. Brian came and did a fabulous…read morejob!!! We have used many cleaning services over the years but Brian was by far the best!!! His prices are fair and he is meticulous. I will not hesitate to call him again! Thanks Brian for accommadating us on such short notice! We cant thank you enough for your service! Kim & Last Minute Bob Troy, MI