I only needed a special order item for a home repair to our hardwood floors. I called the…read moremanufacturer to get the part number and they gave me the numbers of a couple of distributors as they do not sell direct. The first one that I contacted told me that they couldn't get the part that I needed! I next called Floor Coverings International. It was late in the day and they did not pick up. Surprisingly, my phone rang a couple of minutes later! It was FCI calling me back. I explained what I needed and had a quote the next day. I placed the order and the item was delivered the next day! I was notified by text of the status of my order and kept up to date. Exceptional customer service, especially considering that this was a very small order from a new customer and that another distributor didn't want to be bothered with it!

I cannot say enough about this company and Stacia... from start to finish amazing customer service…read more Stacia went out of her way to help me choose the best flooring for my home... matching it to my decor rather than just showing me tiles... such a learning experience... the day of the install she was right here making sure everything was going smoothly...

GST installed porcelain tile in our kitchen. But first they had to remove our island and the wood…read morefloor, they were clean and made little mess. Installed the subfloor and cement board fixing any squeaks and leveling the new flooring to transition in the doorways. The new tile was laid straight and even and they were picky in matching up the tiles colors and patterns. Most importantly the wife is ecstatic!!! I would highly recommend and I will use them again on other projects. Oh and the pricing was very reasonable.

Joe and his team did a great job tiling two bathrooms and a foyer for me. Plus they did it for a…read moregreat price (cheapest of the 4 companies I had quote my project). Fast, friendly and trustworthy. I would highly recommend them.

Retile a portion of my shower stall…read more They , in effect "veni, vidi, vici" ril Good job!

We started with a small bathroom remodel shower floor tile job but the price was so affordable we…read moreasked him to do the master bathroom too - these guys are awesome! Super fast workers and never even made a mess! I love the work in both bathrooms - I highly recommend them! Thank you for a job well done!

I cannot say enough good things about Lincorp Borchert Kitchen and Bath located in Washington…read moreTownship, Michigan. Ron is extremely knowledgeable in his trade and is passionate about what he does. They pay attention to every detail, maintain a budget and schedule and deliver a beautiful product. I encourage you to visit his showroom on the SW corner of Van Dyke and West Road to see a sample of his work!

Review of Borchert Kitchen & Bath remodeling located in Washington Mi. In a simple word this…read morecontractor is amazing. Not only was their workmanship impeccable but they stood behind their work well beyond the warranty period. The original finished bathroom was completed in late 2016. The one issue discovered after the warranty period passed was a cracked tile in the shower resulting in some minimal water damage. Six plus years after the completion of the master bathroom Borchert arranged for a contractor to effect repairs additionally providing a reimbursement check for over half the cost of expenses. How many contractors would backup their work six plus years after the completion of their project. Borchert is the only one I know of. Easy and pleasant working with Jordan and Ron at Borchert. Without hesitation I highly recommend Borchert for kitchen or bathroom remodeling.

Bummer - 5 stars became a 2 .5 Rob was great to work with- found a great reasonable granite for a…read morebasement remodel. Didn't want to break the bank . After installing- looks great. However 2 electrical outlets were not reinstalled- tried my best - can't get them in, or power restored. Called rob - said not their problem- but he can get another company out - at an up charge . Seems like granite need to be cut a bit more .

We had scoured the internet for granite slabs and after visiting several shops found one we loved…read more My contractor had worked with a different granite supplier and they gave us a price, it was outrageous! I loved the look but not the price. I was driving by and found this shop. I went inside and met Brandon he showed me their granite selection, they had fewer choices but they had a sample that looked almost identical to the one we wanted. Brandon said I would be happily surprised by their quote. I sent them our dimensions and boy was he right. They offered a much more affordable price. Needless to say we placed our order, the gentleman came out and measured the space. Within days they were giving us an installation date. Ryan and Austin called and were here within half an hour. They brought in the granite, drilled a couple holes for faucet and garbage disposal button and installed each countertop. We needed a couple pieces throughout our kitchen, they did a great job making sure the process went smoothly and without making a mess. They made everything was cleaned and installed properly. We are thrilled and will highly recommend this company to anyone looking for tile, granite or other stone work.

I hired Zach to repair the tile and grout in my bathroom. Zach and his team did an excellent job…read more Everything was explained to me including the cost. Would highly recommend.

I hired Construction Buddies to turn a closet into a master bathroom and could not be happier with…read morethe quality and service we received. Our home is older so we ran into quite a few snags along the way but they were great at working with us to make sure everything met our expectations. The owner is extremely kind and went the extra mile for us. We appreciate the work Zach and his team did for us and are already hiring him for more work at our house. Would highly recommend.

We engaged Robert to install the backsplash in our new kitchen. He did a great job! He arrived on…read moretime and cleaned up when he was done. We couldn't be happier.

From the owner: Specializing in custom tile installation for new construction, commercial jobs, and remodelsread more

Very Prompt! Gave suggestions! I asked for another job to be done outside my original ask, was…read morehappy to discuss and add the added job to the qoute

Great company! The owners were extremely nice and professional. Had 2 other contractors cancel on…read moreme last min and they were able to install my kitchen cabinets with very minimal notice. Did a great job and exceeded expectations with their service. They went above and beyond to even clean up the packaging and even fixed a defect from one of the cabinets. Highly recommended

Our local tile shop ordered tiles for us And they were destroyed when they arrived. A replacement…read moreorder was placed which was as badly destroyed. We went with another brand. It wasn't just cracks from shipping they were terrible blemishes in the stone. There were Chips and gouges and ridgelines large enough to hold a drop of water inside of them. Obviously something that's not acceptable for a shower floor.

Bella Casa Tile was the biggest disappointment ever in any shopping experience I've had. Day one, I…read moreask for specific stone, the one they had was marked improperly, took a week + to figure out, after I pointed it out to the staff. Placed my order Feb 12, stating 5-7 business days and we would be contacted to pick up. Called on 7th day and said it would be in on Tues or Wed which would be day 9-10. Was told the truck was being unloaded and would call when they found my order, no call, I called back 3 times and received a run around how they couldn't get ahold of the delivery truck( that was supposed to be unloaded at current time)! Now, 14 days after order, company is stating they couldn't find my invoice and uncertain of how to credit my money back to card. Now we will have to place fraud activity toward charge to decline funds sent to Bella Casa tile. Beyond frustrated

I worked with First Class Tile to renovate 3 bathrooms. They immediately understood my vision and…read moretimeline. Even with unforeseen delays with construction, they were able to work with me to get everything done. All three bathrooms were completed with modern walk-in showers, with mitered corners. Further, their customer service was impeccable. For these projects I worked with at least a dozen contractors, and First Class was at the top.

This review is for First Class Tile LLC in Rochester, MI. I desperately wish I had hired Ed Luca…read moreand First Class Tile to remodel my bathrooms instead of the contractor I used. We had cracked grout and floating tiles within a year, and we hired Ed to redo the floor of the powder room. We had difficulty obtaining unbroken tile in the correct dye lot, forcing us to reschedule numerous times. Ed was extremely responsive to our situation, and managed to get the work done quickly and beautifully. It was a real challenge, given the state of the floor, working around the cabinet, and a shortage of tile. I have literally never had a contractor respond so quickly to calls and texts, they showed up when they said they would, and even gave us a discount for using cash. I would not hesitate to recommend First Class Tile.