Great customer service; from answering the phone to support on problems…read more Arrived on time. Quick diagnosis and parts available on the truck. Technician gave an excellent explanation to my wife while I was not at home.

Justin was very helpful to us this week. Our unit stopped working two days before Christmas. He was…read moreable to get the part we needed and have it replaced on Christmas Eve. We have also used Race City previously and had a good experience. Pricing is reasonable in comparison to other quotes. Highly recommend.

Excellent experience from start to finish. Josh was professional, courteous, and reasonably priced…read more He responded quickly and was able to come out the very next day to install our new outlet. The work was done efficiently and everything looks great. It's hard to find someone this reliable. We will definitely use his services again and highly recommend him to anyone needing electrical work.

My family lost use of our garage outlets this past weekend and placed our problem out on Yelp…read moreSunday 3/23. Josh at Blue Collar Trades, LLC contacted me in less than 1hr of my posting. Many others did as well but Josh was the only one who offered to come out that day and address (Sunday). Josh arrived on time, quickly diagnosed the problem and resolved it. He even had me simulate what caused the issue and looked over the other breakers. Ultimately, he determined we had a failing breaker and got us up and running Sunday until he could replace the problem breaker with a new one on Monday. Josh was prompt, polite, knowledgeable and reasonably priced. I would recommend anyone needing an electrician, reach out to Josh at Blue Collar Trade. Outstanding job Josh! Thank you!!

I called and made an appointment with Melissa. Peyton arrived promptly on the early side of the…read morethe appointment window. He was knowledgeable, professional, and effective. Peyton was able to diagnose and resolve the issue with my system very quickly. The service charge was refreshingly reasonable. Highly recommended.

I cannot speak highly enough of this company! We have been using Hodge for several years now and we…read morehave found them to be honest, super reliable, so kind, and one of the few reasonably priced HVAC companies in this area. We had an emergency and our unit wasn't working, so I searched for 24 hr companies to come out because it was late and the other company's technician was dramatic and shady, telling us things were far worse than they were, was dishonest, and tried to get us to sign up for their subscription before even coming out and then wanted to sell us a $15-$20K replacement unit, which we didn't even need yet. We will ONLY trust Hodge and learned that you can call after hours and if they are available will come out because someone is on call and if not, you will be put into the queue for first thing the next morning. Love these guys!

I have two units that were installed by Air Dynamics. Both are excellent. One is now 2 years old…read moreand the other 1 year old. The girls in the office are wonderful and are always a joy to do business with. The crew that comes to install and to give the semi annual service are great. Nice guys, polite, and always clean up after they are done. I highly recommend this company. By the way, they are also very reasonably priced compared to other companies.

got out of bed on Saturday morning and the house was chilly which wasn't really a bad thing but…read morewhen it wasn't getting warmer by noon I called the office. I briefly explained my situation and was told a service tech should be out shortly for diagnostics... and he was! the tech was efficient and courteous and practicing plague protocols which is always appreciated. a little chit-chat then re-reset the breaker and the unit turns on, mostly... apparently there's a delay between 'power' and 'function' because Michael shut it off after a few minutes reporting a high current condition. shines a flashlight around and pokes about some with the meter... some parts come out, some parts go in and next thing you know we're back online with heat, yea! check the discharge temp and thermostat function to make sure everything works like it's supposed to, and we're done in short order. and it wasn't so spendy either (yea again!) while I had his attention I asked Michael about replacing the unit and doing a little duct work under the house (why should I get dirty when they're going to be here anyway?) he took a look at my system and gave me some numbers; it's gonna cost about the same for gas or electric so we'll see how that plays out in the spring. meanwhile I've got no complaints except for the plague stuff and being on eastern standard time instead of Tulsa Time. to all y'all at Air Dynamics, thank you for a job done well!

Eric Andrade performed a 6-month maintenance of my heat pump and attic AC unit. He spent an hour…read moreand used his phone to show me about 30 pictures of what he had done. Among the work done was to clean my heat pump fins and check the voltage on various components that have to be replaced if the voltage is too low. Eric is polite, professional and expert and I recommend him highly. I was thoroughly impressed with his expetise.

I was given Artic Deserts number by a friend when I was having issues with my AC keeping the house…read morecool this past week. I spoke with Mr. Eric and he came out and diagnosed what was wrong with my system and explained what needed to be done to fix it. It didn't take long for the parts to arrive and they came back out and instantly repaired it. I can't say it was cheap but I'm extremely satisfied with the service and now I'm cool and relaxed in my home! Mr. Eric even took the time to fix a broken hinge on my front door just because it was getting caught. I appreciate Mr. Eric and Artic Desert and I will definitely be calling back in the event of any other problems. Thanks again!

One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.

They showed up quickly and as scheduled. Knowledgeable, friendly and didn't try to upsell. Was a…read morewelcome change. The price was fair as well. Highly recommend.

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

I truly appreciate Josh's response. I reached out to multiple HVAC companies who cold not commit to…read morean appointment. He was available the same day. Pricing was affordable but most of all I trusted him to not take advantage of the my situation.

Trustworthy and responsible. They respond well. I stumbled into them and they said answered my…read morequestions.

THANK you to Advanced Air for helping me this winter in Mooresville! My furnace went out during…read morethe snow storm last month! They came out quickly and the customer service was excellent! They were professional, helpful and got me all warm and cozy for a competitive and fair rate! Will DEF call on them for future needs in Mooresville! Good to have guys like this to count on! Thanks!

Our gas furnace at our house in NC stopped working on one of the coldest days. After reaching out…read moreto advanced air, they came out very quickly. Diagnosed our problem, gave us a price to repair that was very reasonable. I am very happy to have found this company! I will be using them exclusively for all of my heating and cooling needs.