AT and T sent tech Zach out to remove old lines from my house and hanging lines from my…read moreneighbors'yards. he was polite, very thorough and did an excellent job The customer service reps were very helpful in getting this done also.I am very surprised,yet grateful at how well A t & T handled the situation

Great customer service i came for internet service I love it there i will return soon for cellular…read morephones service Great customer service marlee

The owner, Michael, is great! He delivers great customer service and is very knowledgeable about…read morethe phones. He is also very honest. He will not sell you a phone that he thinks is garbage just to make a sale. This store is also a service center. When I broke my phone he was able to fix it in a matter of minutes. He has a great rapport with his customers and many are willing to travel a distance just to have Michael take care of them. I will definitely be visiting this store again as the need arrises.

The location has always been World Wide Wireless, but there have been multiple owners in recent…read moreyears. I have never had a problem until now under the current ownership. I upgraded our phones to smartphones and updated my service plan for my wife and I. My bill came out to be over $1100!! I experienced problems with my new Nextel 8350i and another phone was ordered as a replacement by World Wide Wireless at my request. I was charged over $500 for it on top of the original charges. I also incurred erroneous other charges that I should not have been charged since I've been a customer of Nextel for over 8 years according to the current owner. A credit was issued on my next months statement, but not for even half of the incorrect charges. I have upgraded phones multiple times over the years and have never had a problem or seen a bill this extreme. I personally delivered and reviewed my bills with the current owner weeks ago and there is still no resolution. I would certainly think twice before visiting this location.

The place, wonderful and there service can take down competition alone. When I had asked for there…read morephones available they had any phone type I asked, the the person, ahamd helped with any questions I had, the selections they had were amazing and there cheap services with the great value was amazing. I was afraid I'd have to spend way more and the cheap quote on three of the phones I got blew me away. He gave me accessories like a phone case and new screen protector, thanks to Ahamd so much.

I have never had such fantastic customer service from a cell phone/clothing/accessory urban store…read more If you're from the South or West side of Chicago, you know some of these places can be janky. Not here! They helped me get my cell phone turned on with a less expensive service that suited my needs. They were honest with the quality of their clothing with other customers and incredibly friendly. Usually, the Austin area has a bad reputation when it comes to customer service. These gentlemen defy that stereotype. Go here for cell phone service, affordable authentic perfume, and great conversation.

Very professional hard working men in this store very helpful they going to help you get the job…read moredone for whatever product you are looking for.

They have everything in this store Great customer service Mike and Nate got my phone back working…read morethan you so much!!!

Great store representatives and very clean inside. New phones, great deals on plans and this Metro…read morePcs has iPhones Available. The guy there name Moe is a good guy and tries to help you find the plan the fits for you. Good people and great prices

My phone was starting to slow down and not work well. Went to a Metro dealer on 63rd street near…read moreAustin and he doesn't seem really interested in helping you much. Today the phone decided not to text or do whatever i needed it too. I went to Metro in Summit and the professional help I got was awesome. Hugo the manger was so helpful and friendly. I was like help need a phone LOL and when your older well its hard to find something simple. He helped me get one and set it up and all before closing. I will highly recommend this location to all. Thank you Hugo for helping me out !!!!

II would have given this place 4 stars a year ago, however, I have been disenchanted just recently,…read moreand am LIVID for 2 reasons... (1) twice I have had to reinstate my phone insurance because they took the insurance off my phones without asking... TWICE! and when we really needed a replacement the insurance was not there, so they gave me a used phone, which is now needing to be replaced, and AGAIN, the insurance has been taken off our phones WITHOUT MY APPROVAL! (2) yesterday Oct 18, 2011... we asked to BUY with CASH the Rhyme phone, and was told it was not out yet, please VERIZON DEALER, could you keep up with the times, the phone came out a month ago IN STORES. I'm EXTREMELY disappointed in this FAMILY owned store, which does not seem to be working for us at this time. We even sent all our friends there too and drummed up business for them. well, guess you don't need it so we will be taking it elsewhere. I WILL WRITE A DIFFERENT REVIEW IF YOU CAN FIX THESE ISSUES CELL AIR, until now, I'm just an unsatisfied, uninsured customer.

Whoever wrote that 1 * review needs to be on medication. The employees at this store are 110%…read moreexcellent! Tim and Kevin are #1 rated cellphone knowledgeable dudes! Thank you.

Unprofessional service. Illiterate staff. Clearly embarrassed seeing as they made a fake Facebook…read moreto reach out to me. Comical AF & I Agree Enjoy #ATT

Great customer service went in order an iPhone 15 pro max had it shipped to the store went to pick…read moreit up Celimar and Melissa are great and they were very helpful with helping me set up my new phone and answering all my questions. 1000% recommend this store and I will be going there if I need any AT&T or iPhone service