TLC has been my go to repair shop for 25 years. Ray and his son are competent and extremely honest auto technicians. Their prices are reasonable and on several occasion they have figured out intelligent ways to save me a substantial amount of money. One example, the shifter in my Lexus SUV went bad, Lexus only sells the entire shift assembly for well over $500. TLC took the time to identify the part number and source the $15 switch inside the assembly that went bad. This resulted in a bill of around $100 instead of $800. They have done things like this for me several times over the years. Don't be put off by their quiet demeanor, as you get to know them you'll find that in addition to their skill and honesty, they are very nice people. In an industry that's riddled with rip off artists TLC is without question a rare breed. read more

TLC Auto Service - Our 2008 Toyota Prius getting some tender loving care at TLC. 235,000 miles and still rolling down the road. - Auto Repair Near Me - West Long Branch, New Jersey

The mechanics here are honest and all my cars drive better are they're serviced here. They are honest and stand by their work. If they can't do it, they will tell you up front and try to recommend someone who can. I recommend this establishment on a heartbeat. read more

Went in to 'ask' if they could repair slow leak in my tire. A person who was fixing a tire for another customer, saw me and approached. He looked like he was about to have a nervous breakdown. I asked if he could fix my tire. He whined, "I've been trying to get out of here for 45 minutes." Why are you whining dude; I'm not Dr, Phil, it was a yes or no question. I wouldn't let this crybaby check my oil, let alone work on my truck. read more

Great professional service! And truly kind and amazing people! Got into an flat tire emergency while heading back home on my motorcycle from visiting my folks down in South Jersey. While all the other dealers and shops declined to even look at my bike, Greg at TLC took time from what he was working on at the moment to check out my bike. He spotted the issue (slow valve leak) and filled up the tire with air to help get me back on the road. He gave me some tips and advice about the risk in doing so. After deciding to not risk the trip back to NYC on my bike, I decided to leave it there at the shop, which Greg and his dad had no problem with. His dad (Ray) even gave me a lift to the train station, as it was quite a distance, so I can get home. These are truly kind and helpful people and I am grateful for their help and service. They worked on my bike to get it going and I am happy with the work. They are reasonable, reliable and efficient. Highly recommended professionals! Thank you, again, Greg/Ray. You guys saved me from a major jam that day! Best, Peter read more

These guys are great. I've been going to them for about 6 years now. Always honest and prices are very reasonable. They do good work and get the job done quickly. No nonsense shop. Great value great work. read more

Terrible, terrible, terrible. I brought my truck to them because it was making a weird noise from the front end. They told me I needed breaks, rotors, and calipers. They only did 1 caliper. I was told that's all that was wrong with my truck and that they didn't hear the noises I was talking about. They also did the work without discussing the pricing with me. They charged me 1300 dollars. That was in September. Fast forward to now. My truck is still making the noise I was told wasn't existent. I bring it to the jeep dealer, they told me they should have changed the front calipers too and the hoses. Now I have 2000 dollars in damage to my vehicle. And when I called to discuss it with tlc, they told me it was my fault for not bringing my truck back to them and told me I was harassing them by calling them about it. Then I got hung up on. Rude, obnoxious, and not helpful. I do not reccomend this shop. Unless you want them to cause damage to your vehicle. read more

This place is a ripoff. Dropped off our car to get the air conditioning fixed. $500 later they said it was fixed but it is still not working. Tried charging us a lot of extras. They are more expensive than going to the new car dealer for repairs. If you use this place, make sure you insist on pre-approving everything that they do and when you come to pick up your car, review the bill carefully! Those who say that their prices are good must either be employees or owners of this place. They are so expensive, I would avoid, read more

Been coming here for 7+ years, on and off, for brake and tire work. Appears to be a neighborhood father/son operation. On a few occasions I do think the owner could have shown better customer service skills (patience and followup). But in all, they seem honest and care about the quality of their work. read more

I have been coming here for over 10 years. My first experience was when my air conditioning sprung a leak. I initially took it to a friends shop. He told me it would be $3000 to fix because of the new freon and it wasn't compatible so he had to replace the whole system. I brought it to Ray at TLC who told me he had to replace a hose and it would cost $700 with freon and all. He then without my asking about the price apologized for the cost but said he had to move the motor out of the way to get to the hose. His prices are not cheap, nor is he expensive. He is fair and I am always confident that the car was fixed, the right way. I always recommend TLC Auto when asked! read more

If you are looking for an honest repair man Ray at TLC is the guy. I've always gotten great service, at a very good price. Yes I highly recommend TLC read more

Absolutely amazing service with great quality. I have taken my car there countless times and every time have gotten good work for decent prices. Definitely would recommend 10/10. read more

Ripoff! $95+tax=$102 for one hour work looking into the car and coming up to the conclusion that they would need $500 to take it apart and tell me what is wrong with the electrics without guaranteeing proper fixing which means most probably it would go much higher. Don't loose your time or money on these guys. read more

Very honest and very knowledgable. I completely trust these guys and highly recommend them. Good, honest, local mechanics.

TLC is a shop that i would feel good about recommending Ray and his crew on working on cars. He takes it very seriously and that is exactly what you want when working on your car. read more

I feel compelled to advise those that may be planning to use this establishment not to do so, especially if you need repair on a BMW. I took my 3231 convertible into the shop to have my shock absorbers replaced. In order to do this repair, the convertiblele top must be lowered to have access to the area. The first time In retrieving the car I needed to close the top since neither Ray nor his son could do so. A few months later when I hit a pot hole, my left shock popped so I brought the car in again. This time when I went to pick up the car Ray told me what a difficult time they had with the top. Well, they certainly did. The top was stuck. When I told this to Ray, he said it was broken already. If that were so, how did they open it to fix the shock I asked. No answer, just rude denial. When the same shock popped again just making a turn a week later, I took the vehicle to BMW. It was discovered that the shocks had not been installed correctly which caused the damage to the convertible mechanism. I wrote to Ray with the documentation from those findings asking for reimbursement for his botched repair. He called me to deny any responsibility and again showed no knowledge of the concept of customer service. The conversation ended with him telling me to take him to small claims court which I will do since the error has cost me thousands of dollars to repair. But he warned me, he knows a judge. read more