Finally! So if you…read morerecall in my last nail review, I got gel-x nails but wasn't happy. After doing some more research, I found this place. I made an appt, showed up, and away we went. Upon walking in, I couldn't help but notice the aesthetic. The salon is immaculate, the floors were shiny and clean, and it totally gives off the high-end vibe. After signing in, they confirmed what services I was getting and brought me back. The person doing my nails was Paige and she couldn't have been more pleasant. When we got started, she confirmed the design and then suggested I get the gel builder vs gel-x and gave her reasons why. During the process she was extremely attentive, making sure I was satisfied with each step before moving on. Everything was fine and then it came time for the design. She nailed it on the first time! There were no struggles, hesitations, or sighs. She did everything with ease and was able to mimic the design the best out of all the other salons I've been to. Once she was finished, Olivia brought me over and did my pedicure. She was amazing and also super friendly. The massage chair was heaven and easily one of the best I've had whilst getting a pedicure. Overall, I was beyond pleased for my first time at the salon. While the prices are a tad higher than what I'm accustomed to paying, it does ring true you get what you pay for. The level of care and attentiveness I received was so refreshing and really made me feel valued. I for sure will be back.

I made an appointment for 1:00pm with Chloe. I arrived 10 minutes early and I walked in I was…read moreimmediately greeted. Granted this was my first time coming to this shop and I wasn't sure of the process. I typed my number into an IPad and told them I was there for my appointment with the nail tech listed above. I was seated at a service station and then I was moved to another part of the salon. I sat and a gold small clip board was sat next to me on the table top. Finally, a nail tech by the name of Sam asked was I getting dip polish and I said not that I had an appointment with Chloe at 1pm for an acrylic nail set. A young lady at the front asked me was I "Stephanie" in which I stated my name and told them I was there for Chloe. Another young lady said I told her my name was Stephanie. Not sure why she would say that when I'm aware of my name. A short time Chole appeared and we got started on the service. I showed her the shape I wanted my nails and she nailed it. She was professional, efficient, and fast. This review is no reflection of her services but not sure if I will be back given the miscommunication in the beginning and sort of being blamed for the mishap. Was $50 for this service and it was pretty pricey for the basic type of style.

Came here for the first time with my daughter. Holy cow, it's huge. There are so many pedi chairs…read moreand mani stations. It's crazy. It almost looks like a factory, there are so many. Having said that, every station is filled with customers, so they must be doing something right. The first time, I splurged and got the most expensive pedi. Stupid expensive but delightful. I felt that they rushed it a little, but no real complaint. I've gotten the pedi that's one level above the basic, which was really nice as well. The ladies all speak decent English and seem very nice. Haven't we all felt like they were talking about us in their native language, lol? I didn't feel that in the 2 times I was here. They do a terrific job. They've been very accommodating both times seating us together (the 2nd time, there were 4 of us). The place is very clean and runs super efficiently. It has a front desk that kinda keeps things moving. They have a bazillion different types of polish and colors; it's almost overwhelming. They have what looks like a private party room in the back of the salon for bridal parties or bigger groups. I appreciate the huge TV's everywhere playing HGTV. Learn how to whitewash your fireplace while you get your toes done. If you're looking for a small, intimate nail salon, this place is not for you.

Wow, this place is basically a factory. I am coming from a one person nail tech salon suite type…read morething and this is the complete opposite. It's quite intimidating the first time, I think. So here's the skinny: come in and check in on the tablet. The chairs to wait in are to the right where all the polish colors are all over the table (I thought that was a party or something). They'll come get you when it's your appointment. The bathroom is in the back corner by the exit sign. I've avoided these types of places because it's hard to tell if the employees are treated and paid well. But this one is run like a well oiled machine. I got tired of my one-woman tech being slow and I ran out of things to talk to her about after all these years. It was like too much work. Here you can just sit in silence and they are done in a timely manner. I usually bring my own polish but I just picked one from their table. It's a little confusing what's what on the table but do your best lol. At the end,the tech gives you a ticket. I didn't know what to do with it or how to tip. There is a nail drying counter/fan but they don't tell you to go there so I didn't know. Next to it are foam sandals. I think you pay on the way out and tip there too. I'll be back with better expectations and feeling less intimidated. I'm glad they take appointments and foot callous removal is with a machine (that is new to me!)

I just started working in the area and needed to find a place to go. They took their time and did a…read morestellar job. It was clean and nice. The gal that did mine is Lucy (the owners niece, I believe.) She was very gentle, which was surprisingly relaxing and calming but she got my feet super clean and feeling good. She happily went a bit tougher on my callus'. Will come back. :)

Walked in said i had no appointment wanting a full set, they said they could get me in and sat me…read moredown. after waiting for 10 minutes picking a color i was told a person with an appointment just walked in and they told me to get up and come back later. pretty unprofessional.

They were friendly, fast and very thorough. I had a lot of skin around my cuticle area and all of…read moreit was removed and the polish was applied very well. I am sure this will last 2 to 3 weeks. I am very pleased with my gel manicure. Also, the environment was updated, stylish, comfortable, and clean.

I found my nail salon! I moved to West Co from SoCo about 5 years ago. I had a fave nail spot on…read moreTesson Ferry for years. But I had not found a nail salon I really enjoyed until today. I called ahead to check to see if they could get my daughters and I in on a Saturday. They said "sure! Come on in!" When we got here the owner recognized us from my call and was so sweet and welcoming. My girls just wanted gel manicures, but I wanted a pedicure. They have several to choose from, and I went with the hydrate and moisture pedi. She sold me on it when she said it came with hot stone massage. After picking my color I sat in one of their amazing massage chairs. Loved all the settings. But of course the best was the amazing leg massage with the hot stones! Get it! The salon is very clean and relaxing. Charming decor. Overall cozy feel. (I can't stand loud noisy nail salons) The technician who did my pedicure was excellent. She was very detailed and made sure I was enjoying and relaxing. The location is easy to get into. Plenty of parking.

Always such a pleasure coming here! Quick, professional, and tap to pay is an added bonus. They…read morehave parking in the back if the street is full. I called at 7:30 this morning and was able to make an appointment for 9. Considering it was last minute I was happy especially for a Friday!

I don't get regular manicures or pedicures but this place is not nearly as high-end as other places…read moreI've been. Also, since I don't do this regularly AND it's my first time here, I wasn't certain of their way of doing things. I checked in at the front desk. I had booked a basic mani and basic pedi online but was upsold a gel manicure at the desk for $15 more (and am kinda glad I got it because I was able to do anything I wanted immediately instead of waiting for my nails to dry). The woman absentmindedly pointed me to a table of nail polish swatches where I could look at color choices. My nail technician (I think his name tag said "Ryan") got me and led me to a pedicure chair. He at first prepped for me to have a gel pedicure but I clarified that the gel was only for my fingernails. He then said I had to pick a different color for both my nails and toes -- i wanted to same color for both. He returned with new polish colors but I said that the color wasn't correct. He ARGUED that the colors he had were right and that I should trust him that it would be okay. Well, IT WASN'T. I wanted a soft coral, he applied a white-pink. It was to match my dress for a wedding. It didn't, obviously. Argh. I will never return.

Had an appointment, Alyssa did my nails and they turned out perfect! I picked a rose gold chrome…read moreand they were perfect and great conversation. She was the sweetest! I'll be back!

I had called this place to see they had any openings for a couple nail appointments and they were…read moreable to fit us right in. The staff was amazing and the place was extremely clean! I loved this place!

My parents used to live in this neighborhood and Nail Pro used to be a regular stop for me. I…read morehadn't been here in years but stopped in on a Tuesday on my way to mobap to get a pedicure. I chose OPI bubble bath. It's a very pale neutral pink. I was here in August after the kids went back to school so it was quiet and peaceful. I sat for a while to dry after. The place has been remodeled since I've been here and it looks great. I'll be back!

Horrible customer service. 2 pedicure appointments with regular person. Waited 45 minutes, walk-ins…read morewere taken ahead of us. Started 1 of the 2 Pedicures. Left after 1 hour with no pedicure. No acknowledgement, apology or customer service. They lost another 2 customer.

They do not take walk-ins. So don't feel turned away if you go but they will definitely make an…read moreappointment for you.

I highly recommend this business. It was very clean with only two customers at a time. They took…read moretemps, required masks, and had plexiglass up. I appreciate the steps they took to make the experience positive and safe during this time.