Great selection and service. I was looking for something obscure and was pleasantly surprised by…read morehow helpful the staff was. This was something we experienced throughout downtown Victoria and it really enhanced our visit.

$63 for $35 pedicure everywhere else. Nice pleasant staff. Reluctant to give me red nail paint,…read morewas not not on samples offered to me. Climb up stairs, climb up to bench, and put feet in dish pan which the nail technician carries over to a sink 10 feet away. Even the most charming of staff cannot have me rate this out dated spa, double over priced pedicure a return pedicure.

I had a great experience there the first time I went for a pedicure, but after my last visit I…read morewon't be returning. The nail polish was poorly applied, no top coat, my friend and I were left a bit abandoned after 1 coat of polish was applied. I don't need special treatment, but I felt like an inconvenience. very disappointing.

They opened at 10. I was booked for 11, and they were already running 15 minutes late. There was no…read morecommunication during that whole time as I sat at the front door waiting. The pedicurist finally came and set me up. She was quiet and didn't communicate -- she just moved my feet around. As another client walked out behind her (rather loudly), she even rolled her eyes. I went for the manicure (a different esthetician), and as we started, there were 2 employees who apparently had nothing to do, so they gossiped and cut their own nails at the manicure table where the clients were. Then halfway through my manicure, they asked me to move to a different station because they had 3 people who wanted to sit in 3 adjacent seats. I thought maybe these 3 were walk-in clients, but no -- they were booked in. Strange that the employees couldn't plan ahead so that I didn't have to move half-way through my service. I didn't stay to let my nails dry completely (some drying drops would have been helpful) because the place was cold and uncomfortable. The manicurist seemed very nice but she didn't speak English, so we couldn't communicate. The place also didn't seem very clean. The manicure table was either dirty or very stained, and the bins containing the tools didn't look like they were ever washed. Only the kind manicurist saved this from being a one-star review.

I called yesterday for an apt for 3 pedicures and 2 full sets (5 ppl total). We were sat and waited…read morefor a pretty short period of time before getting our nails done, in which we were given snacks and drinks. The service was outstanding in so many ways! Nails turned out amazing and I was really impressed with Bella's cuticle removal! (Photo taken 1 day late). Tanner even went out to get one of our girls a birthday cake. This is the place to go if you want to plan a girls party! We were blown away by the hospitality. thank you Bella and tanner and the rest of the crew.

From the owner: Attention all nail enthusiasts!…read more From August 11 to September 11, 2023 We are excited to announce a special promotion at our nail salon. For a limited time, we are offering a fantastic 20% discount on all nail services! This discount is applicable to all nail services on our menu, including nail extensions, nail art, and more. Hurry, this offer won't last forever! We can't wait to see you and give you the stunning nails you deserve. Warm regards, Popular Nails By Bella

Lovely spa in the heart of things. I had a mani, pedi and tan for a photo shoot and all went great…read more Nita offered a wonderful service. Some lovely things to shop there and the owner was on-site to offer info on products and the curated collection of beauty and accessories items for sale in the lobby. Easy online booking. Parking garages surround making it an easy trip for visitors who may not know the area well. Pro-Woman/All-Bodies vibe.

Incredible experience, talented staff and service ‍As a mature Woman I never felt better than with…read moretheir Care

Great Service! Talented Artists!…read more Wonderful Prices! My friends and I all had a wonderful time, and everyone was super friendly, they gave us tea or coffee for free and I even got an arm massage!

I got nail extensions and requested a fairly complicated (in my opinion) nail art design, and they…read morecame out absolutely amazing. The staff were all helpful and kind and the decor is so cute. I booked online for 11 (right at opening) and briefly had to wait, but the service was efficient overall.

Upsides: - Probably one of the cheapest mani/pedi options in…read moretown ($50 for regular combo) - Decent massage chairs - Commendable attention to detail Downsides: - In a more sketchy part of town. Thankfully my bike was still intact when I came out... - Will liberally take walk-ins which means those who made appointments might still end up waiting - Not much of a massage (barely any pressure at all) - A dinghy fan as means for drying nails -- not only ghetto but also got me a little chilly Overall good value for price but I'll try a couple other places before coming back again.

Great great place! High value service and super friendly staff. They have a huge selection of…read morecolours. Will definitely come again!

Spa robes were luxurious, I felt welcomed and relaxed arriving early. Able to sit with tea in the…read morelounge before service. I got a massage with facial Bliss package. Service was great, however, I felt pushed to buy products after which was a big turn off. I was told about it on the table during facial, then again when walking to the change room, then again as I was changing the woman came back and told me more about it and they would be on the counter. I was interested at first, but after feeling really like I had no option, I was out of the sale. I don't like that. I absolutely have an option. I loved the products and the woman was kind, knowledgeable definitely, we chatted a lot during services, but I do not like feeling like I am without option to go without if I choose. It felt like I was obligated or something. I told the front desk it's more than I wanted to pay and I will pass now.

Awful place - they took a reservation then claimed they couldn't find it and then told me they were…read morecharging me because I didn't cancel in time. Unorganized. Totally unprofessional. DO NOT GO.

I have never had such wonderful treatment as I have received from Lanie. Her manicures, pedicures'…read moreand back massages are incredible. She is a delightful person, and I always leave ther spa feeling wonderfully refreshed in body and mind! Judith Branion

Cocoon Day Spa has excellent customer service, and excellent products that really worked to my…read moresensitive skin. My spa experience was superb and relaxing -- herbal tea, soothing music, and very yummy smelling spa products applied on me. The staff was awesome and the experience blissfull! Thank you Cocoon!