Two cashiers for a whole store on a Thursday evening? This store sucks. Management doesn't care…read moreabout the customers. We waited over half an hour in line just to buy our stuff. The quality of the clothing has gone way down too. Luckily they had what I was looking for: a suitcase But it's not worth it to shop here.

This store has limited shopping carts (6) often out of bags and lines to register are alway long…read morewith a 15-25 minute wait.

TJ Maxx recently opened here and honestly the selection is so much better than its previous…read morelocation. The store is bigger, they have more of a variety of items to shop from. The employees were very nice the store was very clean. I found a perfect outfit for professional photos with my boyfriend. Along with some other really great things for good prices! Will always be a favorite store.

I'm unimpressed with your store. You might sell items from other stores, but all I could see on…read moreyour shelves were inflated price tags, and not enough employees to help assist customers. I wasn't really looking for an employee, but it would have been nice to see someone looking to help if need-be. I mean, the one employee I saw was returning a cart of goods to the backroom, and was behind me. Otherwise, I never saw anyone else peruse the store looking to help those potentially needing the assistance or adjusting your stock on the shelves. Otherwise, I'm not really that "into" most of your clothes. They have a rather obscure design, and outside of that, items on the shelves just were too neat and tidy, that you just knew that you really couldn't (or shouldn't) buy here. Items on the shelves in the "miscellaneous goods section" really was impressive, but still was organized in such a manner that a quick perusal couldn't be done rather accurately - I kept going up an isle then looking on the other side, turning around and going back down that same isle, just because isles were rather clunky and disorganized into something that was "all a mess". I'd much rather spend a little more at big chain stores than shop at a place this disorganized. Also, what is up with the signs directing you to this place? Upon my first look inside the mall, I saw a sign directing me to "Shoppers World", however, minutes later (after meeting up with my mother and grandmother) I tried locating this place, but those same signs changed to read this location as the Burlington Coat Factory location in this corner. Can you fix your signs so that what shows from one direction will show from the others, because I was confused with this poor signage.

This place is a fucking joke. I bought I pack of underwear's for 10.99, and when I got home, I…read moreopened the package and noticed these boxers were extremely shear and you can see a my child's private parts. I looked at the receipt for the return policy and it only mentions air mattresses, nothing else. When I went to the store to return, the cashier said she was my cashier and she told me that when she originally rang me, she told me all underwear's are final, but she did not, had she did I NEVER WOULD'VE BOUGHT IT!!!!! She refused to give me her name, the "manager" refused to give me her name, she refused to give me her GMs name and her District managers name. She told me to "GOOGLE IT". This is a terrible business. Stealing people's money. I left them shitty ass boxers at their store, they can shove the 10.99 up their ass!!!!!!!! This business needs to GOOOOOOOOOO!!!!

Coming Soon Apple Cinema? Nice!…read more Step into Brass Mill Center, where the ghosts of retail past mingle with the faint echoes of a once-bustling hub. If you're a nostalgia buff or just enjoy the eerie tranquility of a nearly deserted mall, this is the place for you! But don't let its quiet demeanor fool you - there are still some hidden gems to be found among the remaining shops. The upcoming arrival of Apple Cinemas might just breathe new life into this retail dinosaur, luring moviegoers who crave an experience beyond their living room couch. Perhaps this silver screen savior will entice shoppers back to the mall, giving Brass Mill Center a second chance to become a thriving community gathering spot once again. i did enjoy the friendly and alluring services in those weekend kiosks While it may not be the trendiest place to splurge on the latest designer duds or hunt down cutting-edge tech gadgets, you can score some deals at the few surviving stores. So come for the sales, stay for the haunting ambiance, and cross your fingers that Brass Mill Center's brighter days are just around the corner!

I'll give the mall 5 Stars once the mall bring back stores and stuff and more entertainment and…read morethings

One of the few stores left in Waterbury, CT where you can see and feel clothing and shoes as well…read moreas order on line. Good quality merchandise.

Unfortunately, the Waterbury mall is in a not so desirable neighborhood and the mall itself…read morealthough at one time was beautiful is now rundown like every other mall. But I have to say I do run into JCPenney. The store is always nice and neat. The customer service is good. I'm always able to find a nice dress. And everything looks neat and orderly in the store. They also have a great costume jewelry section.

Meh... very average compared to others in the area. Men's clothes selection and overall shoe…read moreinventory is embarrassing. Reasonable for home goods needs.

Great stuff staff were hard workers and it is consistent. New stuff weekly weekends are wild but…read moregreat pride prices. The inside needs a freshening up to the times it's the same as long as it been in business in town.

I love using the Waterbury Kohl's for Amazon returns and chose it whenever the need arises. The…read moreyoung lady working there, Kelsey, is always kind and positive every time I go. She is also very knowledgeable about the returns and is always very helpful when I have questions. When one of my returns was to go to Whole Foods instead of Kohl's, she informed me that I would be able to change the return for Kohl's. I have never encountered this before and she took the time to help me figure it out and saved me from the hassle. Not to mention the coupons she gives out are always a nice touch.

The displays are wonderful. The store is clean and an enjoyable shop. Richard is a kind and…read moreknowledgeable associate. The quality of their products are the best. Excellent value. A truly enjoyable place to shop.

Clean and organized stock, it's overwhelming to me. Everything was priced low but a lot of options…read morefrom make up gifts snacks and more gifts. Friendly happy staff fit the vibe.

I went to pick up an item that I ordered online. Staff was super nice. Recommend this location…read more(Waterbury).

Amazing staff and amazing service. great selection and always friendly, transparent, and willing to…read morehelp. We had great help from Kyle and Eddy with color choices and finding exactly what we wanted and what worked best!

Best selection of suits in New England There is no store…read morewith more inventory that you will see anywhere. David and his team are outstanding!