Employees are very well trained and knowledgeable about their store's merchandise! Very clean and…read morewell stocked inventory!

This Dillard's, situated inside of the Tucson Mall, is your standard Dillard's location, and that…read moreis a positive for me, as I was after a nice button-up shirt or vest for an upcoming dinner. Men's is located on the first level and makes up makes up majority of this level, so the options are fairly expansive. The store is mapped out well, organized and decently stocked. I wasn't after anything too special, so I went in the house brand area and ended up finding a nice shirt and pullover, both of which were on sale, and collectively paid around $50. So, win for sure! Service was friendly and helpful. Greeted upon entry near the cologne area and was checked on a few times while wandering around the men's section. The store, like many mall locations, is showing its age and is a bit worn in areas including the changing rooms, flooring and the ceilings. Nothing wild, but definitely noticeable. Overall, solid Dillard's shopping experience!

Amazing shopping center. Dining, upscale shopping--including a high end grocery store--plus…read morestunning location and inviting aesthetic--La Encantada has it all. I've dined and shopped here countless times and will no doubt return. I've also attended art festivals and yoga classes in the courtyard. I love the attention to detail like the fountains, the plantings, and the murals! Overall, it's a beautiful well cared for space with great options for shopping and dining.

I could live at La Encantada!! lol I love the entire…read moreaesthetic of it . All of my favorite retail stores and fun eateries all in one location . A total vibe & great place to get some steps in . My favorite are all the events hosted here , everything from art festivals to all sorts of fitness events . They do a great job and the atmosphere is beautiful. Huge fan !

Returns department was excellent and Patti was very kind and efficient. Wish other Macys would…read morelearn from her what customer service is. She was extremely helpful. They didn't have styles that one could actually buy but it's a very nice and organized store. They can definitely improve upon the lighting and make it brighter inside and have a larger Petite section for sure. They also have a Backyard clearance upstairs and one can browse this section to find deals here.

Macy's hasn't changed a lot in the last ten years. The store is clean. Employees are friendly. A…read morelot of merchandise to choose feom - large clothing selection. This visit there were a ton of sales, so it might be a good value. Check the sales ads for extra savings and bargains. Not a large sock/hosiery selection. Macy's has changed up there chwckout processes. Instead of checking out at the counters, there are two checkouts per floor. Be aware of this because the lines do get long.

Update From the donation list we found 6 pair of shoes 6…read morepackages of sets of underwear for preteen boys n girls Easy to get the good brands here. On sale.

I came here a few days ago to use a 30 percent off coupon that was expiring. I needed new pants, so…read moreI bought quite a few pairs that were on clearance. Prices (with my discount) ranged from $7.34 to $20.24. I also bought two nice strong umbrellas, which were just over $10 each. And I spent enough to earn another $20 in Kohl's cash, so I'll be back soon to buy who-knows-what. Checkout service was good.

Since I was at the optical shop, I figured I would pick up a few things at Target. What a treat…read moreshopping there! Unique items from smaller businesses, as well as brands and products we all know and love. Reasonable prices and the variety of items were amazing. Jose was the person who checked me out and was so polite , efficient and had a warm smile. I will be back, well done Target!

I had a very rude encounter with a customer service. I was simply asking if there was anyway I…read morecould get a discount on a product that was used. He then said "yeah no, nice try though". Please treat your customers with respect.

While exploring Tucson, we had to stop at the local mall and in doing so, we decided to bring our…read moredog and test out how strict they were in enforcing the no pets policy. To my surprise, we didn't get kicked out and we encountered zero problems at all. Our dog even got compliments from every store we visited. Our dog sat on my wife's lap while I pushed her wheelchair and it was nice for the three of us to go shopping. We were able to buy some new clothes, have lunch, and do together without leaving our dog in the car or alone in the hotel.

This mall has definitely seen better days. If you need a safe place to walk with AC this is gonna…read morehit the mark, but if you want a legitimate shopping day you're better off going to Encantada. There are a few nicer options here like Old Navy, Sephora, and CottonOn but overall it's pretty bleak. Lots of those gaming / figurine stores where you wonder if they ever sell anything. If they could get a big flagship store here it might turn around but without that it's just a collection of mid-tier stores and random odds and ends.

I received a call from Liz, the store manager, regarding my previous experience. She called as a…read morecustomer recovery follow-up, apologized for the situation, and took the time to explain the confusion surrounding the return. I appreciated that she personally followed up and acknowledged the situation. She also said she would use this as a coachable moment with the team to help prevent something similar from happening again. While the original experience was frustrating, I do appreciate the follow-up, apology, and effort to address the issue. Thank you, Liz, for taking the time to call me and make things right.

I was disappointed with the customer service I received at this location. When I asked about…read morereturning a pair of sneakers that had developed a hole after only a short period of normal use, the employee at the front desk was condescending and dismissive rather than helpful. I was also told that a purchase made at Nordstrom could not be returned to a Nordstrom Rack store, despite both Nordstrom's website and a customer service representative stating otherwise. Instead, I was told I would need to drive to the Scottsdale location to process the return. The interaction lacked professionalism and left me feeling that my concerns were not taken seriously. Based on this experience, I do not plan to return to this location.

I went by in particular to get colored luggage straps and matching tags for four travelers going as…read morea group. The corner inventory here was a disarray situation. Pass for now.

One star isn't low enough! Sean, the GM, was very rude and inconsiderate of me and my 3 younger…read morekids. I'm a Mexican single mom who was just looking for a cheap price and a good atmosphere. I only kind of got good prices. The place is a mess and is never organized! And what felt like as soon as I walked in, Sean and his team of racists were watching my every move. I felt so uncomfortable at one point because I could clearly hear an employee who was watching me make a comment into the walkie, saying I haven't done anything yet. I have never felt so uncomfortable and unsafe in my lifetime. I hope Marshall and their racist manager never see good sales again.

One of my favorite shopping plazas in Tucson. It is anchored by a large Whole Foods location and…read morethere are plenty of great restaurants and shops. I highly recommend Charro Steak or Wildflower for Dinner, or Teaspoon for brunch. My mom also loves to visit the Talbots location here. Plenty of parking throughout the plaza as well.

One of my favorite plazas ! Everything you need & all the vibes . Lots of great events hosted here .read more