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    TJ Maxx

    3.8 (4 reviews)
    InexpensiveDepartment Stores

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    Brooks Brothers Factory Outlet - Classic blue sport coat with brass buttons. A coat.

    Brooks Brothers Factory Outlet

    (5 reviews)

    $$

    My first time in Brooks Brothers and the service by both sales associates. Shawn and Eric were…read moreextremely knowledgeable with menswear. I came in from Pardeeville, Wisconsin looking for a sports coat for a conference I needed to go to the following week in Kentucky. I started with Shawn in the process and not knowing what exactly I wanted, Shawn was helping me send photos of me trying on different coats to my daughters and wife on fb. It took longer than expected and Shawn's shift was over and he passed my sale onto Eric and he too helped me try on a few more coats and many more pictures to my loved ones. The ladies were too kind and said dad looked great in all but the wife had one in mind that stood out more than all the rest. After the decision was made Eric took an additional 10 minutes to prep my coat so it was ready to wear. Asking me if I wanted one or more of the pockets on the jacket to be kept sewn shut. I asked if he would open the top handkerchief pocket opened for future use. I had stopped by two other stores to find a sport coat prior to coming to Brooks Brothers. I was totally blown away by the service that I got and the fair price. I would recommend the store to all my friends and family. Eric also helped me open a line of credit for future purchases which I will use.

    At the time of this review Eric the store Manager helped me out. Excellent guy. I work in the mall…read moreand my store/company is closing at the end of the year. I've been stressed and worried about finding work elsewhere. Compared to the quality of Brooks Brothers clothing, nothing I had came close. I called and made sure Eric was working, came on over and he was absolutely awesome at helping me out. I told him my needs and my lack of knowledge in the professional business apparel world. He made sure to point out specials/promos they had, gave me excellent advice and comparisons on selections, styles, colors. This was also my first time shopping at any Brooks Brothers. He was kind enough to stay a little past his scheduled time to finish the transaction and take care of me. I came in not confident, stressed, worried about looking good for the interview I had the next day. I left feeling confident and a lot less stressed knowing I had high quality and really good looking professional clothing. During the visit he had to help some other customers and gave them the same level of customer service. Highly highly recommend to anyone needing quality and professional clothing coupled with excellent customer service that is personable.

    TJ Maxx - deptstores - Updated May 2026

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