Very friendly with an interesting selection of vintage and contemporary items. The prices are…read morereasonable, too.

Permanently closed. This store is now Secondhand News. They changed names and now claim all…read moreconsignment credits are deleted. I was not notified and lost over $100.

Great prices for well made and stylish clothing for women! They sometimes have fabulous deals also…read more My only store I shop in for classic clothing. I always feel glamorous when I wear these clothes.

I love the clothes in this store! Only problem...I find them fairly overpriced for the quality…read morethey're offering. And the staff is very in-your-face, follow you around the store overly helpful. This may work, to an extent, but as someone who prefers to shop alone, this is annoying. If I want help, I'll ask for it. I do love the clothes though, they fit well, and are great for any special event I need an outfit for. I will definitely stop in here when I need a new dress or dressy top for a night out.

I love this store ! They items they carry are so cute & affordable. The staff is very friendly and…read morethey have a nice variety of items !

"I've tried and tried to no avail You just can't seem to let…read moreme down You drive a hard bargain" (Emmylou Harris) We enjoy our bargain stores and are fans of Ocean State Job Lot, Big Lots and Ollies. Two days ago, we made our first visit to the Ollies on Grafton Street in Worcester. We picked up our "go to" Ollies staples -coffee K Cups (BTW, we do recycle them) and found some very good values on $4 or $5 for a box. Although we did get some good values, we thought the overall coffee inventory was lower than in other Ollies. We usually pick up some odds and ends in the food section and Ollies had a good selection of soups and salsas. One odd thing I saw was a trend of messiness in some of the store's sections. There were area rugs dumped all over the floor in one aisle. Now of course, I don't know how that happened, nor how long that mess was there, but I suspect a slovenly customer was looking at merchandise and couldn't have been bothered by picking up the mess they had carelessly created. But why on earth hadn't an employee noticed and remedied that mess? Another example of inattention was how the big cartons of K Cups were stacked; it looked as though their forklift or pallet jack operator had a few too many adult beverages before saying "that messy off-center precariously leaning stack is EXACTLY the way I wanted it too look". Overall, we had a typical Ollies experience, and that's a good one!

Recently learned of this place as I was visiting with my friend who works in the area. It's very…read moresimilar to the Building 19 store because it was the original Building 19 store until Ollie's took it over. Very handy but useful things you can buy that's very reasonable or cheap. Actually some prices are not the cheapest but if you look, you can find some deals. From books, to garden care, to home ware, to some foods, even big appliances like air conditioners, school supplies, sports, toys, they might just have it. Not everything but you have to look. That's why you would come. To find a deal. It's not the best looking store or tidy,but that's the vibe here. Bargains, bargains, like at a warehouse. What's fun is actually to read the signs in the store. They are funny and very original. It's in a plaza with other stores, so there's plenty of parking. If in the area, I would check it out. But I wouldn't drive all the way just for a bargain. You could go to Big Lots, Ocean State Job Lot for similar items and in a nicer looking store. But you would miss out on the signs that advertise this store. That was the only thing I enjoyed.

I went in for a gift for my mother & Emily was the representative that helped me & not only was she…read morehelpful...she was FANTASTIC!!! She is very knowledgeable, patient, efficient & got me all the great deals. Emily you were wonderful thank you for answering all my questions, making sure my order was perfect. Definitely will be shopping here again, great experience.

Poor customer service. Associates are rude and not helpful at all. Staff doesn't try to help with a…read moreproblem but instead state what they can't do. Bought a bracelet from them but they can't help adjust the size because they don't have the tools. Then why sell that product if you can't help customers adjust the size. The associate stated "It's one size fits most," as she thought that would make me feel better about how big it is. Pathetic.

Words cannot express how much my girl Annabella has helped me. Ive come to this location many times…read moreand she has always been incredibly helpful, kind, and informative when it comes to customer service. Without her, I wouldn't have anything from AE. She is the reason I come back. She needs a raise, a promotion, however it works here. She deserves it. THANK YOU ANNABELLA!!!

I went to American Eagle Outfitters today (5/24/25). I wanted to try on a pair of t-shirts for…read moresizing reasons, and told the changing room woman she didn't have to bother with scribbling my name down on the door mirror as i'd be in an out in a few minutes. She got horribly upset for some reason, stating that this was her job. I just let it go, and said okay, with a smile. But she wouldn't let it go, and she even suggested that I'd given her a fake name. I just smiled and carried on. I'm not sure what her issues are (racist?) but I think I won't be going back to this store. She might consider a non-retail job.