Words cannot express how much my girl Annabella has helped me. Ive come to this location many times…read moreand she has always been incredibly helpful, kind, and informative when it comes to customer service. Without her, I wouldn't have anything from AE. She is the reason I come back. She needs a raise, a promotion, however it works here. She deserves it. THANK YOU ANNABELLA!!!

I went to American Eagle Outfitters today (5/24/25). I wanted to try on a pair of t-shirts for…read moresizing reasons, and told the changing room woman she didn't have to bother with scribbling my name down on the door mirror as i'd be in an out in a few minutes. She got horribly upset for some reason, stating that this was her job. I just let it go, and said okay, with a smile. But she wouldn't let it go, and she even suggested that I'd given her a fake name. I just smiled and carried on. I'm not sure what her issues are (racist?) but I think I won't be going back to this store. She might consider a non-retail job.

I do enjoy this store somewhat but I find it's always a mess. Don't get me wrong you can find some…read moregreat deals on bedding and baby stuff which I like but I think Burlington by the mall is a little better kept. The parking here isn't bad as well but it is a bit of a walk from the parking spots to the entrance of the store. I will also say the employees there always seem quite stressed which I assume is due to them being short staffed and this is a busy store. Despite that, I do find the cashier's are very nice

Outstanding. My favorite store and company. I always look…read moreforward to the new styles for each season.

There are few times when you're truly impressed with a retail shop, especially with so much…read morecompetition out there, but this Brooks Brothers location is the exception. From the impressive aesthetic visuals as you enter the store, to their vast inventory, to the exemplary customer service, this store delivers on multiple levels, and beckons you to return. The atmosphere created in this store is inviting, and urges you to stay and browse. They have comfortable leather chairs, and a TV, and the store reflects the imagine of the brand quite well. Because of the layout and the product placement, you can't help but linger as you check out all they have to offer. The store is organized and laid out quite nicely, and the inventory they stock is truly impressive. It's frustrating when the majority of items you want or are interested in seeing have to be special ordered. This is not the case here. They seem to make an effort to stock a vast majority of items just for that reason. The staff is professional, knowledgable and courteous from management down through the ranks. It is clear they take tremendous pride in their customer service, and it shows! They not only are friendly and knowledgable, but they also dress the part, and take pride in their appearances, which is huge to me. They're selling an image, and they know it. The staff here also does quite well at balancing being helpful without stepping over the line into being pushy and/or smothering. You feel at ease in this store. Overall, a great place to shop, and a wonderful store to browse if you're not familiar with the brand and want some gift ideas for others, or even for yourself!

Stylish and high-quality dress clothes for men and women at relatively affordable prices during the…read moresemi-annual clearance... My size of non-iron slim fit dress shirts was sold out. Thus, the sales associate ordered them online with free shipping within two business days at my place! All shirts came impeccably packaged with care. Their dress pants have been also well-cut and durable. As their pants have been fully lined, they are extremely comfortable. It was easy and free to park on the parking lot of the shopping center.

I love that there's a Michaels in this plaza. Its ultra convenient to remember when you need crafty…read morestuff to go along with anything I purchased here. Michaels has a lot of stuff you wouldn't think to really find here. The only trouble is I have never seen such high prices on craft or supplies. The Art supplies are fantastic and they have a good variety of paints and brushes of all different levels of expertise and qualities. However, again at a cost. When they DO have a sale on paint or anything creative, like buy one get one-half off, that when you'll find me scouring the aisles and filling up my cart. Frame work is also very very nicely done and though MUCH cheaper than a traditional printer or frame shop, it can still be pricey for any frames that are not solid flat color , matting too. Nonetheless its done fairly soon ( usually 2 weeks was the longest I've ever had to wait) and it looks astounding. Staff are kinda of hard to find on the floor and the absolute worst thing about any Michaels store, they never hire enough people on shift to do cashier. Even if I just run in for ONE thing and get in line 3 mins later, I'm stuck for at least another 10-15 mins in line. I understand that some items need to get wrapped in tissue paper or need special care loading them in bags and carts, which is precisely why it makes no sense to have ONE person on register at ANY given time, That sucks but I'm still going back for the next sale!

This has to be the worst Micheals I have ever been to. They have the laziest employees working for…read morethis particular location. Everybody acts annoyed when you ask them a question. I have gone to the one in Bellingham and in various other locations and nobody acts like this except for this particular store. This isn't the first year I've encountered this either. It's literally been going on for probably six years and I'm finally speaking up about it because I've had enough. I'm tired of coming in here and they do not have their full holiday displays out when other stores do. They take their sweet time doing everything whether it's Halloween or Christmas. Definitely will not be coming back in here ever again. I have tried so many times to give them the benefit of the doubt, but they do nothing to improve themselves.

When in the area I do my best to make a stop here. Yes, the…read morestore is old and somewhat dingy. And it can really be a hit or miss kind of thing. Ive shopped here a few times during the pandemic and each trip I've found the store to be completely COVID compliant. It's a large store with everything kind of spread out and at times I've found some really great items. Depending on the day or week certain color tickets go on sale. . Today the 50% off tickets were : white and blue. Green tickets : , .99 Everything is hung up and catagorized. But you do have to look through long racks - sometimes loaded with overpriced items and it takes time. If you have the patience and can deal with the fact that it's an older store, the long racks with some of the stock stained/ripped etc it can be a good place to shop for vintage, modern & anything in between. You never know what you will find! I'll also add that each time I've been here the staff are always pleasant and helpful !

I occasionally go to the knick knack and furniture area to see if there is something I can use. I…read morehave to say everything I looked at was not only dirty but filthy. So much so I hesitate to touch anything. The shelves and floor are no better. People might be more apt to purchase something if it was clean and neatly put on the shelves. I have seen the woman that puts out the items just plunk them any place and most of it is real junk. Its not worth my time to go anymore.

What can I say - I have a weak spot for the paper stores in Mass! I walk in every time expecting…read moreto make a b line straight to the cards and get out... never happens. The second I walk in the door I start thinking ohhh pretty scarves ohh I might need a gift for someone next month... ohh can I find some Life is Good for my niece... They have a great selection of cards, gift wrap, candles, gifts, stationary and scarves. This particular location has a huge selection of clothes and Vera Bradley products. Their chamilia beads are very comparable to Pandora beads but almost 1/2 the price. Their prices are on par with most gift and card shops... not overly expensive but most things are not really cheap either.

Horrible experience at this store. Employee was blatantly rude to me when another employee allowed…read moreme to use their restroom. She viciously said "excuse me what are you doing" and blocked the doorway. She looked at me as if I was doing something wrong. Her tone was harsh and aggressive. Also no one ever helps anyone in this location. Very rude. Blatantly rude and discriminatory and snobby. Not welcoming or fun place to shop. I don't recommend shopping at this store.