Good shopping overall, but I felt like the clerks could have been more personable. They do help me…read morewhen I am shopping for my granddaughters, so they are helpful. Last time I was in there, they were dealing with an unsavory customer, so that may be why it didn't feel very warm and inviting. I do agree with others that the selection is wonderful and I have never been made to feel old when walking in.

Great place to shop for clothes. Its great that they have a good selection of plus size clothing…read more The employees are always very helpful.

Although I love the clothes and the prices and the courtesy service in the past....tonight was very…read moredisappointing. Without a greeting we was offered if they can help us find something. When we said we were there to return something. We were immediately informed the store closed in 15 minutes. Turns out it was the manager...because she had to come back for my return. And she did not seem happy. Yes we knew they were closing. We knew it was going to be a quick visit and we didn't want to keep them.....But what if we wanted to try on something? Was not made to feel comfortable and happy for our business.

Last Friday (May 8th, 2026), I went there to shop as usual, and found the complete store in total…read moredisarray as if it had been ransacked, with most of the items and clothes that should have been on shelves on the floor everywhere. This is completely unacceptable for Our Town of Derby ... Absolute Zero Exceptions.

Makes me sad to write this review. I used to enjoy shopping here and finding good deals. I've never…read morehad to take anything back to Ross before today. I purchased a pair of pants for me son there this weekend and it's the same brand and size I've always purchased with no issues. Well the ones I got this weekend must have been defective because when I washed then they fell apart. I went ahead and dried them knowing I wanted to either return or exchange them. The store manager whom I spoke with told me they wouldn't accept them because I already washed the pants and that my washer could have caused the damage. I have a very high end front loader and can say with certainty that it wasn't my washer. I laughed because I thought he was joking. He was not and argued with me for a few moments before finally accepting them for a return. At this point I was frustrated and did not want to exchange them. I can't believe he even took the time to want to dispute the issue. It was clear the pants were defective and had come apart at the seams. I gave two instead of just one star because this was my first issues over ever had and he did wind up giving my money back. Then before I left he admitted he would have been upset too. If that was the case then why even waste my time? I would recommend going to the local department store where they have hassle free returns.

On Oct. 9, 2017, I had a great experience with Kohl's in Derby, KS. I was looking for a pair of…read moreboots and found a pair that I really liked. However, my size was not available. I was told by an associate there that I could order with my phone and have it shipped to me free of charge. On the way out; I asked another associate if I could just order the boots there at Kohl's before I left. The associate, Janelle, was busy putting out new items of shipments. But she was more than willing to show me how to use the kiosk. She was a great help. I didn't realize until the next morning that my billfold was missing. After looking for it, I decided to give Kohl's a call to see if I left it there. Sure enough. I probably left it over by the kiosk. If an employee turned it in; I have to say there are some honest people working there. I was so relieved to find that my billfold had all the contents still there. Also, I do appreciate the efforts to contact me about it. With these kind of quality employees; I feel comfortable and safe. I love shopping at Kohl's! Sandra Cobb

I would like to begin by saying: My family have been loyal…read morecustomers to Kohl's for years. We always back to school shop here, Christmas shopping, and anytime one of the kids has a special occasion and needs the perfect outfit. We shopped at our local Derby Kohls two days ago and the experience was wonderful. Our cashier was a darling, had I gotten her name I would have put her name in for an employee recognition. today was drastically different from days and experiences before. Today, I entered the store not dressed my best, as I am not feeling the best. Shopping with me was my oldest daughter, youngest daughter, and grandson. My daughter and I eventually went different areas of the store on the hunt for an interview outfit. Baby of course after running around a few mins, that he had a poopy diaper. My daughter decided she would walk out to my vehicle in parking lot and change him and return in afterwards. Sometime during this 10 min span...my daughter and grandson were racially profiled. Yes. Followed, watched, and then a police officer appeared on the grounds in parking lot. Same thing, watching and following her like a criminal. Keep In mind this child of mine was honor roll in college, served on several civil rights groups on campus, was a resident assistant, worked in office at her school, has volunteered at countless youth, women, and events to gain awareness on Domestic violence. But none of that mattered today, for today she was just a color. Not a human being, not a single mother working every day to support her child, but a Color. When I used my Voice to get names and police officer information. I was not Taken seriously and was even spoken down to by the Kohls staff. I am not just leaving this review. I am taking further steps to ensure this type of behavior will stop and not be tolerated. Don't go to Kohls in Derby. If you don't fit the description of what looks like a picture perfect person. you too could face the same disgusting treatment we received today!

Loved this store & the one in Winfield, went by on Friday 10/20 only to find both stores closed &…read moreEMPTY! Really disappointed & I had a punch card with $25 on it!! Some needs to remove this store info as it seems to be permanently closed!

From the owner: Our business is based on sharing all the things you love with one another. Beautiful clothes,…read morejewelry, shoes, Home Decor and so much more. Every customer is made to feel special and like a friend.

Everything went great! Fast friendly service and great job on the alterations. My dad needed new…read morepants quickly. They came through in a pinch! Very reasonably priced too!!

The people there are so nice that it's hard to write a bad review but my pictures speak for…read morethemselves. The people there probably do great work with clothing but this outcome was a bit ridiculous. All 3 of these Christmas stocking were done by the same lady. I took the correct one, the gingerbread one, in a few months ago while I finished the other 2. When I brought the other 2 in she said she remembered the gingerbread one because this process is so time consuming and intricate. I said I'd like her to do the same with the newest 2-the stocking shape with a hanger. I told her this twice. And she agreed that she remembered the first she did. When I came to pick them up they were sewn in a rectangular shape, like a placemat. I pointed out the shape and told her that I wanted a Christmas stocking. She said "you never told me that. You have to say that when you bring them in". I agreed to come back, an HOUR's drive from where I live, to get them. I get back and it's a half baked job. They don't even open, they're sewn shut. I'm pretty disappointed for driving so long thinking the Wichita area would have someone good. Could I have left it to have it redone a third time? Sure, but these take about 2-3 months to stitch and would cost a buyer about $350-$500 if I sold them. I didn't want to risk it and will need to find someone that knows what a Christmas stocking needs to look like. The first one turned out great, and I'm baffled as to why the others didn't unless she just didn't really want to do them and should have said so.

Great experience with the owner and very organized. They have a little bit of everything. Worth…read morevisiting!

This business sells items that can be purchased at Walmart, and they price their products higher…read morethan Walmart

Nice shop in my hometown. The layout of this store is very classy. I do not cater to many offerings…read morehere, but if you're into "trendy," this is the place to go. For the younger generations, but worth a visit.

I like this place so much, I travel all the way from Kechi just to shop here. This place really…read moreseems to have a passion for helping and providing opportunities for others, and they do it with stylish flare! Keep an eye on this place for: 1) Amazing deals on designer bags (as donated, so not always). 2) Volunteer opportunities that may bank you a little store credit! I've found many great articles of clothing and shoes here! I took my mom shopping around Wichita one day, and out of every place we stopped, we ended up making the majority of our purchases at THIS store!