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    Von Maur

    3.4 (8 reviews)
    Closed 10:00 am - 9:00 pm

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    9 years ago

    Love this place. Always good service, and nice workers always trying to help you the minute you walk in.

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    Scheels

    Scheels

    2.5(11 reviews)
    0.1 mi
    122 years in business
    Locally owned & operated

    I recently bought figure skates. A nice man in the wrong department walked me all the way…read moredownstairs and found me some brand new skates, not even on the shelves yet! His name was Matt M. and he has great taste in skates!

    Do NOT make an online order with Scheels... what a freaking nightmare…read more We ordered a $700 item that their website said was "In Stock"... so, to be on the safe side, I called the store to verify that they, in fact, did have that product in stock... the guy I talked to assured me that they did have the item. So, I placed the order...mere minutes after placing the order (paying for the item for store pickup) we received an email saying it was "out of stock" but that they had one at another store that would be shipped to the Wichita store, but would take 7-10 days. Needless to say, we were not happy! 13 days later, the Wichita store FINALLY got this item back in stock (according to their website). So, I called the store again and spoke to an individual who assured me (again) that they did have the item in the store. So, I asked if our existing online order could be filled by the item they currently had in the store...(no brainer, right?). He said, after checking with management, that we would need to cancel our existing order, then they would set the item aside and we could come in, pay for it, and pick it up. Of course, that meant we were at the mercy of their refund process (which took 5 days, btw), so we were out $1400 until they decided to refund our money. We picked up the item later that same day with no more hassle...thank God! Never, ever, again will we make an online order from Scheels... we like the store, but my goodness, for an employee owned company, one would think they would take more pride in their customer service.

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    Von Maur - deptstores - Updated May 2026

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