if I could give zero stars I would. I tried to make a purchase but my card declined even though I…read morejust got paid, and they didn't even give me my stuff but still charged my card I even went to check at an ATM and I had enough money, and they were mean about it too. Micheals is WAY better

I love this store. It's like a better version of Michael's, with a lot more stock. It can be…read moreexpensive, but it's great for on sale items. I love how they merchandise their store. They have a huge section of items by theme. I love that. Their customer service is fabulous. I had a question about a magnifying light. The lady looked over the box , and couldn't find the answer, either. Then she said follow me. We'll look this over. We went to her counter, and she opened the box to look at the product. She took out the manual, and found my answer. She suggested I keep the receipt and return it, if it's not what I wanted. THEN...she said, " Next time you come in, let us know how you like it! We want to hear about how people feel about the products we sell!!!!" I've heard a lot of good things about this light." Although I love shopping on Amazon, this kind of customer service is something that can't happen with on line shopping. I also got some beautiful plants that were 50% off! You can't get this size anywhere for under 10.00 (see picture) and you can't beat their quality. With Spring in the air, I'm loving their beachy themes and tons of flamingo items. They have a lot of Christian items, plus a great selection of Easter decorations. No other store has a selection like this. They have it all!! If Hobby Lobby doesn't have it, they don't make it.

Last Friday (May 8th, 2026), I went there to shop as usual, and found the complete store in total…read moredisarray as if it had been ransacked, with most of the items and clothes that should have been on shelves on the floor everywhere. This is completely unacceptable for Our Town of Derby ... Absolute Zero Exceptions.

Makes me sad to write this review. I used to enjoy shopping here and finding good deals. I've never…read morehad to take anything back to Ross before today. I purchased a pair of pants for me son there this weekend and it's the same brand and size I've always purchased with no issues. Well the ones I got this weekend must have been defective because when I washed then they fell apart. I went ahead and dried them knowing I wanted to either return or exchange them. The store manager whom I spoke with told me they wouldn't accept them because I already washed the pants and that my washer could have caused the damage. I have a very high end front loader and can say with certainty that it wasn't my washer. I laughed because I thought he was joking. He was not and argued with me for a few moments before finally accepting them for a return. At this point I was frustrated and did not want to exchange them. I can't believe he even took the time to want to dispute the issue. It was clear the pants were defective and had come apart at the seams. I gave two instead of just one star because this was my first issues over ever had and he did wind up giving my money back. Then before I left he admitted he would have been upset too. If that was the case then why even waste my time? I would recommend going to the local department store where they have hassle free returns.

Great selection of tile and a friendly and knowledgeable employee to help us out !!…read more Very glad to get our questions answered.

Let's just start by saying the store manager BRANDY Is horrible! I don't understand how she still…read moreeven has a job! She's rude, and just horrible.! I would hate to work under her. The other employees were super nice. But Brandy, she had an attitude, was not respectful at all. I will be reporting her to higher management in HR... her position in management is way above her head

On Oct. 9, 2017, I had a great experience with Kohl's in Derby, KS. I was looking for a pair of…read moreboots and found a pair that I really liked. However, my size was not available. I was told by an associate there that I could order with my phone and have it shipped to me free of charge. On the way out; I asked another associate if I could just order the boots there at Kohl's before I left. The associate, Janelle, was busy putting out new items of shipments. But she was more than willing to show me how to use the kiosk. She was a great help. I didn't realize until the next morning that my billfold was missing. After looking for it, I decided to give Kohl's a call to see if I left it there. Sure enough. I probably left it over by the kiosk. If an employee turned it in; I have to say there are some honest people working there. I was so relieved to find that my billfold had all the contents still there. Also, I do appreciate the efforts to contact me about it. With these kind of quality employees; I feel comfortable and safe. I love shopping at Kohl's! Sandra Cobb

I would like to begin by saying: My family have been loyal…read morecustomers to Kohl's for years. We always back to school shop here, Christmas shopping, and anytime one of the kids has a special occasion and needs the perfect outfit. We shopped at our local Derby Kohls two days ago and the experience was wonderful. Our cashier was a darling, had I gotten her name I would have put her name in for an employee recognition. today was drastically different from days and experiences before. Today, I entered the store not dressed my best, as I am not feeling the best. Shopping with me was my oldest daughter, youngest daughter, and grandson. My daughter and I eventually went different areas of the store on the hunt for an interview outfit. Baby of course after running around a few mins, that he had a poopy diaper. My daughter decided she would walk out to my vehicle in parking lot and change him and return in afterwards. Sometime during this 10 min span...my daughter and grandson were racially profiled. Yes. Followed, watched, and then a police officer appeared on the grounds in parking lot. Same thing, watching and following her like a criminal. Keep In mind this child of mine was honor roll in college, served on several civil rights groups on campus, was a resident assistant, worked in office at her school, has volunteered at countless youth, women, and events to gain awareness on Domestic violence. But none of that mattered today, for today she was just a color. Not a human being, not a single mother working every day to support her child, but a Color. When I used my Voice to get names and police officer information. I was not Taken seriously and was even spoken down to by the Kohls staff. I am not just leaving this review. I am taking further steps to ensure this type of behavior will stop and not be tolerated. Don't go to Kohls in Derby. If you don't fit the description of what looks like a picture perfect person. you too could face the same disgusting treatment we received today!

Great store. A girl named Teresa or Severance was very helpful!! She's went above and beyond. Plus…read morewas really positive the whole time!! Jimmy

If you can't find something to purchase at Ollie's, then it's your loss. I've been to several and…read moreenjoy the selection and value. A few stores have been more haphazard in layout and eye appeal, but for the most part, it's manageable. Ollie's is a true bargain shopping experience.

The decor center is a knowledgeable group of people. They will help design a full custom wood…read morekitchen and remodel your bathroom. Flooring needed not a problem they have a full line of carpet, hardwood, and tile.

From the owner: * Guaranteed Professional Installation * All Major Brands…read more* Estimates Available

I always like going to The people that run them are really nice. The is very clean and they…read morealways have really nice stuff. That's already cleaned up and ready to go.

You could buy most of the items brand new for less than what they are charging for used, often…read moreincomplete items. Not collector's items, just stuff that is for sale at any Walmart. They act very put out to answer any questions and even during checkout! It was very clean and organized, which is the only reason to bump this to 2 stars. Better to spend your time elsewhere for now, hopefully they will learn and improve for future sales.