Excellent shopping experience today! Decided it was time for a new winter jacket and found 4 with potential. I took the jackets along with a quilted vest to the fitting room. Oscar was the fitting room attendant and he was so pleasant and helpful. The jackets were kind of puffy and clumsy and he helped me get them to the room. I ended up with a Kenneth Cole jacket for $59.99 and a Calvin Klein quilted vest for $39.99. I even managed to find a pair of Adidas jogging shoes that fit for $49.99. Although there was a line in check out, it moved swiftly. They seemed to have all the cash registers open to accommodate the customers. My cashier, Jose, was cheerful and efficient. He did a real nice job of bagging my purchases. I have shopped or stopped (not all visits end up with purchases :) a few times each year since this store opened a few years ago. This store has always been clean and orderly at the times that I have been there. The staff members that I have encountered have always been pleasant and helpful. This store might not offer quite as much as some others, but if your timing is right you can find some pretty nice items for some pretty reasonable prices. Even when I don't find what I came in the store to find, I always feel good in this store. This store just makes me feel happy! read more

TJ Maxx - Thanks for a fine store with great customer service! - Department Stores Near Me - Chicago, Illinois

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Since Rosa J. has found pleasure in thrift-shopping, she hasn't been visiting a T.J. Maxx or a Marshall's as regularly as she should. However, she won't completely ditch the discount stores because there are several advantages when shopping at Maxx or a similar store like this: 1) a massive selection of handbags and shoes: I prefer a brand-new handbag or an unworn pair of shoes. I've realized that half of my handbags from my past "compulsive" shopping addiction weren't functional for my city life. I would rather invest on a handbag, which would cost $100 to $150, but it will last a long time. Shopping at Maxx for handbags is easy-breezy, without being bothered by sales associates. For the shoes, I haven't brought a pair of shoes from a thrift store, yet I've purchased many pairs from Maxx and they last. 2) are you a fan of Michael Kors? If you are, I saw lots of MK merchandise in this location. 3) organic shampoo, shower gel, facial wash, and hand soap: I haven't brought a drug store brand for some time. My trick is to convert my credit card reward into Maxx gift cards, so my "reimbursements" have been used for this category. This T.J. Maxx is very close to the CTA Kedzie Orange Line station. If you're in the south-side area out and about, hit it up when you get a chance. read more

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I was honestly surprised at the cleanliness of this store. Most TJMaxx's I've been to are incredibly disorganized and MESSY. I wouldn't quite call this one ORGANIZED...but it wasn't messy and was actually a lot nicer inside than a few of the other stores in the same mini mall. Unfortunately, I was looking for one particular parfume that is only available at TJMaxx and like 2 other stores. They didn't have the exact one that I wanted, which I understand, but I couldn't find an employee to help me, in case they might have had it somewhere else. I finally saw the girl at the cosmetics counter and asked if there might be perfumes in other places or if she could look it up and she told me "It would be pointless even if I could look it up, cause whatever's out there is what we got" Not very good customer service... Then I was walking around and there were perfumes in other little impulse buy areas by the registers. My perfume wasn't there, but hey! I found perfumes somewhere else...that she didn't point out. Again, a place I didn't have a fantastic experience at. It wasn't god-awful, but it wasn't great either. read more

TJ Maxx - Department Stores Near Me - Chicago, Illinois

This is my 3rd time at this location and last time coming to this store... they have okay things. I don't like when you bring your own bags, they won't bag your items for you. i understand about COVID but if you are cleaning and using hand sanitizer on very customer you come in contact you should be bagging them. So I'm doing my own bagging. I rather have the company have self check out if your workers can't bag items. I'll stick to the suburbs they have better customer service. read more

I can't really say much about this location but it was clean. My daughter and I stopped in to see if we can find some shoes but we really didn't see anything that we wanted to buy. I was surprised it wasn't a better selection of Heels. They also had a clearance sale going on but we were on a mission and really didn't check out their selection. I will be back but when I have time to explore the store a little more. Enjoy!!! read more

You know I'm really surprised at the assortment the cleanliness this is 1 of the best t_j max is I've been to a long time. Everyone should go check it out before becomes messed up like the rest. read more

Generally, I have had excellent experiences with this store with the exception of one employee whose tag reads "coordinator." She is very rude, has very poor customer service skills and gives the customer a hard time. Aside from her, I highly recommend the store read more

This place is like a ghost today but am sure it will pick up later when people get of work.

I like this store for its location but I really wish they would get men's shoes and compared to other stores they NEED more inventory. I have never seen a stripped down version of TJ Max like this, it is as if they don't think people in my neighborhood like name brands. PLEASE bring more options to your store!! As far as customer service, it is average. Store is messy and should be extremely clean since there is not as much inventory as other stores. The cosmetics display is a wreck. But they sure have people that are obviously working there to stop theft. Maybe they should help pick up and put away while they stalk customers!! Just saying. read more

Absolutely love this TJMax, it is always clean, well organized, employees are courteous and location is ideal!