We were on our way to the hotel this past weekend, 28/02/2026, when we unexpectedly received a…read morephone call that my travel partner's father had a stroke back in the U.S. The situation was dire, and we needed to return to London to secure flights home. We emailed while we were en route back to London, and we also followed up with a phone call when we arrived. The person working the front desk said they had not received an email and we asked if we needed to follow up with a second email reiterating that we would not be able to use our reservation and why. We were assured that no second email would be needed, and that Monday the manager would assess the situation and let us know if they could do anything to help accommodate our situation. On Monday, we received a communication via email that they would still charge us for the room. We called to follow up to see if could be some type of amicable solution could be achieved and spoke with Sarah, the manager. She repeatedly stated that her terms and conditions needed to be abided by. She was rather short and continuously interrupted instead of listening. It appears that taking money for a room that isn't used, no matter the circumstances, is more important to this establishment than customer service or compassion. There are other places to stay in the area that offer much better customer service. This was the worst experience that we had in England and every other facility where we stayed, up to this point, had been lovely and gracious. It was a shock to see how coldhearted and unfeeling they approached this situation. This experience further compounded something that was frightening and harrowing and unexpected.

Great venue with a nice crowd!…read more Visited 131 on a Saturday night and had a great time. I only stayed for 1 drink but the service was good and there was lots of space to sit / stand. Cocktails were good and reasonable prices.

Taken here by friends not really knowing what to expect, and we were really in for a treat!…read moreThe quirkily menu (spam frittatas to start) had a British twist on American classics (burgers, ribs, mac cheese etc) and all was delicious and plentiful! Nice if slightly pricey cocktails (should some be more expensive than some mains?) Staff friendly, helpful and welcoming. Give it a try!

We initially came here for drinks but after reading over the menu, we decided to grab a bite to…read moreeat. We each got burgers and fries and it was delicious. The staff was very friendly. The atmosphere was casual but cozy. The seating was very comfortable. They had a broad selection of drinks. Would definitely come back!

Steak night! £50 for two steaks, a bottle of wine and a side! Aside from the deal we got, this is a…read morevery cool place. A cinema dating from the 1920's, it's an interesting space. The food was good, but the service was great! Our server was very attentive and took very good care of us.

First meal in England and was a bit disappointed. Ambience is great, service was attentive, but…read morefood was far below expectations. It looked pretty but my food and my companion's were quite bland. It was like an experiment of textures since all the food was cooked well - the meat was medium rare and the lamb had a good sear, the souffle was fluffy, but there was very little flavor. A pinch of salt would have done wonders. Since the entrees and appetizer were a bit lacking, I ended up ordering dessert, which was the best part of the meal. Caramel corn topped a rich panna cotta, served with two mini macarons. Each component of the dessert was spot on and delightful. Service: 4/5 Really nice and attentive Ambiance: 4/5 Classy. It felt like walking into the lobby of a grand hotel in the 60s Food: 2/5 Deceptively pretty. If it was looks alone, it would get a 5, but since it didn't taste like anything... +1 for dessert though, because that was as delicious as it looked

If you can only afford to eat out once this year, Brosh would be the place I'd recommend…read more The selection of Eastern Mediterranean food is divine, ever thought of aubergine as a desert, well Brosh will open you mind to new ideas.

Nice Pub! Festive Pub decor, wide selection of beers on tap. Complete surprise to find a local San…read moreDiego brewery, Stone on tap! Enjoyed a British Beef Burger with bacon and cheese. Husband had Fish & Chips with mushy peas. Both served promptly and were tasty. Good service.

Really close to Montpellier gardens, we popped in here after a talk at the literature festival…read more Order from the bar-service a little slow, but the food came out in about 10 minutes or so:) I chose the roast beef which was delicious and had a glass of red wine (expensive at £8, but nice) that had been paired with it. My friend chose fish and chips. The fish looked fab but there weren't that many chips -though she was happy with her choice. Loads of seating available inside and a few tables outside. I would be happy to go back.

As a visitor from the US, this is what you are looking for if you want to get away from the tourism…read moreof London. Was in town last year for work, had my first Guinness (I know not Ireland but a step up from Katie Blooms in San Jose, CA where I learned to drink Guinness in 1992) and have to say it was delicious. Great pub, cozy and tucked away in a nice neighborhood. Had a few pints and enjoyed my stay. Will head there when I'm in town next.

This review is purely as a pub (never eaten in the restaurant upstairs)…read more If you're not from Cheltenham, this lovely pub is in the nicer area of Montpelier. It's a short walk out of town, but certainly worth it, as you'll walk through a great beer garden and past other lovely pubs, bars, restaurants and shops. It's also tucked down a little street that you might miss, so make sure you've got your google maps at hand. I really do think they're got everything right here. Inside are little rooms and snugs that you could make your own with group of friends, and the staff are always really friendly. It does get quite busy on a Saturday night, but they put lots of staff behind the bar meaning your wait isn't too long. Local beers are always changing on tap, and they have a great selection of ciders too. Every year the beehive have a cider and beer festival where they make use of their gorgeous garden out the back of the pub. Using hay bales as a bar, they have extra bars in the garden and it really is worth visiting!

Delicious dinner (tasting menu) and frankly the best I have had in Cheltenham…read more The tasting menu cost £60, with an added £38 per person for wine pairings. This is what me and my hubs had. The dinner started with a bread course - 3 types of bread. Butter was good, just the right amount of saltiness. Also served with taramasalata, which tasted like a cross between roe and smoked salmon. The sourdough was my fave of the breads. Moving on to the amuse bouche - a really large serving! This was trout sashimi and was super delicious. I think it also had beets and another vegetable served with it. The next 2 courses were also seafood - halibut and lobster. The halibut had this really good cucumber sorbet served with it - maybe just a tad to much for the serving, but it was tasty either way. The lobster - I forgot to take a picture it was so good! The final main course was lamb. Normally, I don't really like lamb all that much, but I really liked this dish. The lamb wasn't too gamey in either the steak style or brisket style lamb. There was also sweetbreads served on the side which was perfectly fried. On to the desserts - there was a cheesecake, a chocolate dish, and petit fours to finish. These were all good, but I honestly would have preferred one more savory dish and one less sweet one. Wine pairings were on point for all the dishes. Standout for me was the British wine that was served with the trout I think? The pours were all very generous as well. Overall, great service, great food, great little restaurant. Highly recommended.

Was really surprised to find a good restaurant around the area as we mostly passed chain…read morerestaurants. The staff were really nice and the environment very comfortable. Now onto the food. It all tasted so nice, we had the sea bass and chicken and for dessert chocolate mousse with ice cream. The ice cream was quite a unique taste so we asked what it was and even the ice cream was actually homemade! The menu deal was quite reasonable price for around £18 for 3 courses. Overall this was a really nice surprise and a restaurant with some amazing food.

Used to be a great restaurant, but is now a beauty salon. Could lead to a disappointing night out...read more

Very nice romantic setting, although the tables were a little close. Lovely food, and very friendly…read morestaff. Would definitely go back, and would recommend it to others.