Thank you Kelsey and Joe for helping in my hard time finding a solution with the way things have…read morewent down hill because of covid I lost all hope in getting thru the struggle but they helped tremendously. if you stop in and use my referral code you will get instant $50 bonus use code: (vwxrme)

If you need help with a title loan Joe Roush is the guy to go to him and his tram helped get me…read moreevery dollar I could for my vehicle and made it so simple and such a pleasant experience. Thank you joe much appreciated. Coffee wasn't bad either!

If I could give no stars I would the lady who answered the phone is rude and not helpful at all…read more All I called to do was set up an appointment for my car to be bought by a car lot and she was so ugly with her personality made you want to just hang up and lose your car. It's like she doesn't want to do her job. She talks down to you and makes sure she does whatever to be as unhelpful as possible. Thank god I got my car back bight avoid this place and lady

Terrible customer service. Employee tore my car seat covers just to take a picture of the seats,…read morethen didn't put it back on. And on a 2007 Altima they would only approve $98 on a title loan because of the paint oxidation?! Employee told me your credit doesnt play a factor in your approval, but in their disclaimer it sure said just that. What a waste of time!!

Thieves. Stay away. Please clean the dead roaches and spray with Febreeze. Growing mold?read more

This place is so helpful and provide great customer service! On top of their excellent customer…read moreservice they also support local small businesses and that speaks volumes alone! Thank you for all you do!!!!!

Use my referral code: FEQXUT for a $50 card. Service was great, staff friendly, very understanding…read moreand empathetic. Rhonda made me feel comfortable and welcomed.

Great customer service from Rhonda Benally at the title max on Lindsay and boardway.read more

Came to get quick cash mark helped me out great service quick and easy if anyone needs some quick…read morecash come and talk to Mark and use this code Fywrwk

Hi All, title max is one of the easiest places I have ever…read moredealt with as far as getting a title loan. Just a little tip. if you upload all of your photo it is much easier and faster at the actual store. please use my code if you do end up using them please LXRPET thank you very much! have a good day

Wow. These places are never great with customer service. But was I pleasantly surprised by this…read morelocation. Patricia & Kris were absolutely amazing, so patient, efficient and overall great. I will for sure be returning to only this location.

This is actually for the lady who's boyfriend came back damaged i seriously doubt the title max…read moretried to take the tank off the bike or damaged the bike. I'd put my money on the toe company tow yard ... Notoriously criminal industry in AZ. So bad there was a law stating if you catch any non police ordered towing of your vehicle when there in the process. You could demand they unhitch your car and they had to do so . Not sure if that got changed . But that's how bad the industry is here even the legislators thought so and that's rare out here.

I was falsely told about my loan from Danielle who helped me get the loan. I would never done it…read moreshe told me I could make monthly payments to pay off the debit I owed so about 5,000 back but did not tell me I needed to pay it off the total amount all at once. I've now paid this company $646 a month for a year well over the amount I owed back. This is not even fair idk how these companies get away with this. I never got a contract o just signed and got the money on a card. I was in the hospital with Covid for almost 3 months family helped pay but I was still waiting on unemployment and they would not work with me now they took my car screw this place and don't do a title loan

I give this TitleMax 5 stars for the customer service and how easy it was to get a short term loan…read more Jonathan was great. Awesome personality and fun to talk with. He made the process very easy. I will definitely use this location anytime I get into a tight spot and need some cash.

I've taken out long-term TitleMax loans twice in the past, and both times I paid them off quickly…read morewith zero issues. Every location I dealt with before was helpful, understanding, and willing to work with me if something came up. That's the only reason I trusted them again when my car needed repairs. This time around was a completely different experience. I took the loan knowing the terms and fully planned to pay it off fast, just like the others. But more things went wrong with my car, the repairs cost way more than expected, and life hit me in ways I couldn't control. I've been struggling just trying to keep my head above water -- but I still called them to explain the situation and let them know I want to pay what I can. I even offered them the only money I had: $800 pluse the $434 I already paid. On a $1350 loan that I've only had for two months instead now he wants to $1550 but I'll never be able to pay. The guy I talked to wouldn't even listen. He cut me off, didn't care about anything I said, and basically told me, "We're going to take your car, and even if we take it, you still have to pay us. We're not responsible." It wasn't professional. It wasn't compassionate. It honestly made the situation worse. I wasn't asking for a free ride -- I was just asking for some help so I wouldn't end up losing my job, my vehicle, and possibly my home. I've always respected TitleMax because they helped me in the past. But this location? Completely different. No understanding, no willingness to work with me, nothing. Just threats of taking my car and still making me pay the full balance. I'm disappointed. Life happens. People hit hard times. A little compassion could go a long way toward keeping customers on their feet. Unfortunately, this time around I didn't see any of that just the feeling that they could care less about me.

Do not Loan your car. The interest rate 119% .. it mean…read moreyour loan $1,000 You have to pay back $5,0000 That sucked this company

I came here and what greeted by Russell Patocka. I have to say he is the Sweetest most outgoing guy…read moreI have ever met! He was the only one working and he was multitasking like crazy! It didn't even phase him! Even under pressure he still had a big smile on his face! He made my husband and I feel so comfortable and he made our experience so smooth!! Thank you so much Russell for your help!!

Well, I desperately needed this loan and it's biting me In the butt big time. It is so hard to pay…read moreonline actually I can't view my account and I'm sick of calling in. Then when you call in to pay they talk to you condescendingly as if you're doing something wrong because their software doesn't work.