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TitleMax Title Loans

5.0 (3 reviews)
Closed • 9:00 am - 6:00 pm
Updated a few days ago

Services - TitleMax Title Loans

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4 years ago

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7 years ago

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8 years ago

Great customer service . Mike and Joe were great to work with. These folks are quick to do business with

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Grand Canyon Title Agency - Providing Escrow & Title Insurance for Residential and Commercial transactions.

Grand Canyon Title Agency

(2 reviews)

Would literally rate this place zero stars if I could because of their rude and dubious behavior…read more While dealing with them to help close on a family members house (they were not of my choosing, just FYI) by standing in as my mother's power of attorney, they refused to honor the legal document and my mother's wishes of not being involved in the situation, and continue to act inconsistent and with questionable ethics. I took over as my mother's Power of Attorney because the situation of dealing with my grandparent's estate was too emotionally painful for her, and she is undergoing chemo therapy. She literally did not want to talk to any person involved and specifically asked I legally handle it for her. Lupe Soto with Grand Canyon Title refused to honor this, insisting that they still had to speak to my mother. I repeatedly told her that doing so violates my mother's rights, but she insisted. "Selling houses is tricky and big business," she told me as her reasoning, "We just have to make sure your mother can't come back later and fight us legally about the sale of the house." Which is total BS - I have my mother's legal power of attorney, straight up. IF my mom were to try to legally fight them - and she wouldn't, because she's just desperate to put all this pain behind her and try to move on with her life - anything she would say to them over the phone would be completely null and void because my mother ALREADY MADE ME HER LEGAL POWER OF ATTORNEY. I tried to explain this to Lupe, but she continued to argue with me, saying that was just doing as she was told and that she absolutely understands the scenario. And I was like... trust me, pumpkin. You don't know jack about this situation, and I find it entirely rude and offensive that you talk down to me as if you do. Does your mother have cancer? Is she undergoing chemotherapy and not doing so good? Have you had to personally step in and take over your widowed mother's legal dealings and move her into your home to look after her in an attempt to protect her and hopefully prolong her life? Then don't tell me you understand. I let Lupe know that fine, if she is absolutely going to insist upon this - which is technically illegal and unethical, to not respect the Power of Attorney forms - she could give my mother a call but for her to do that, I would be reporting her and the agency. She laughed, disbelieving that I would, and went ahead and did call my mother to speak to her - which did, for the record, greatly upset her. Riddle me this, what is the point of having the Power of Attorney, if it won't be honored? I'm floored by this. And now today, our realtor reached out to me, asking if I've been in contact with Lupe. No, I haven't, not since she violated my mother's wishes and called her. Oh, well, they need me to come down in person and sign papers TODAY so the house can close tomorrow. Lupe left me a message, apparently, this morning while I was at work, but this is the first time I had heard from her. After a bit of phone tag, she tells me that I can either come down to her office in person or she can hire a notary to come to me for $155 dollars. I'm like, first of all, no, I'm not paying that, I'll come down. Second of all... NOW you honor notarized documents? You didn't before, with my mother's power of attorney. But she has to send me an email first to tell me (despite me being on the phone with her and she could tell me right then) what I need to bring in order to be able to come down and sign. What more could you possibly need? Passport? Five year medical history? Literally, what is so in depth that you can't just tell me what I need? . And may I say in terms of the phone tag, this wasn't easy - the phone number that called me didn't originally go through, so I tried looking them up online. But I can't find them. They don't have a website that is up and running, they haven't claimed any of the media sources, not even Google, and even though I can see a few logos that pop up in the search, there's nothing that, from an online perspective, makes this company legit. Shady-shady. Maybe they haven't figured out that online presence matters yet? I dunno. But for me, that's a bit of a red flag that I can't actually find active online information about their company and things don't connect. Even the addresses that I was given doesn't match up for what I was able to find online. Not happy with this group at all.

Kathy Muro is my preferred escrow officer at Grand Canyon Title Agency. She has so much experience,…read moreso she always does a great job! She is professional, and handles most of her signings personally, which makes a nice difference. She consistently goes above and beyond to make my clients feel comfortable, and to answer any questions they might have.

TitleMax Title Loans - titleloans - Updated May 2026

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